We last stayed at this hotel in 1999 and was there for three months. We came back in August 2014 and the hotel is basically the same but with good and bad changes.
The staff are helpful and friendly but I have to say on check out when I was asked if I had enjoyed my stay I made a couple of comments regarding car parking costs and the price of the breakfast and the gentleman behind the desk took on an attitude of arrogance and more or less said it was take it or leave it?
|That said, the room we had was a refurbished one and very nice. Everything was new and had good facilities, wide TV, tea making facilities, good bed and free Wi-Fi. The Wi-Fi was really slow and to get a decent speed use the reception area.
Breakfast at 16.5€ each is way over the top. Better going across the road to the shopping mall and getting a breakfast at a third of the price.
The restaurant was good, the service very good, quality of the food was good but once again it borders on being expensive.
The steak bar next door is also very good but at 35€ for a steak it is a bit overpriced.
Car parking is another bit of a rip off. The machine is not that clear on how to pay and several times I had to get the reception staff to help. They were complaining also about this machine. The car park is on hotel grounds but they claim it doesn't belong to them and so that is meant to justify a charge of 10€? Car parking used to be free but it's jus another stealth charge.
Other than that the hotel is a GREAT location with the lake just behind it and a lovely park.
- Official Description (provided by the hotel):
- M Hotel: M Hotel is located between the beautiful Molenvijverpark and the newly renovated shopping center (2014). Sleep: The M Hotel has 83 rooms renovated in 2014, all equipped with free wireless internet. Business guests can work as if they're in their office and relax as if they're at home. Meeting: The hotel has five meeting rooms for meetings of up to 250 people. All of these rooms are on the ground floor and have natural daylight, air conditioning and wireless internet. Some of these rooms also have a pond view. Brasserie Royal: In the restaurant you can dine out, enjoy a business lunch or have a small snack. After that you can move to our sun terrace, with a view of the Molenvijver, or you can go to the bar. Relax: The Carbon Sense team of our colleagues at hotel Carbon will gladly welcome you in their wellness centre. Here you can relax in the sauna facilities or you can enjoy a soothing treatment. Carbon Sense is a five minute walk from M Hotel. carbonsense.be. Genk & area: Thanks to the unique location of the M Hotel in Genk and Limburg and the fact that everything is within reach will make it easy for you to fill your spare time! Jogging or exploring the different parks behind the hotel, shopping in Genk, Maastricht, Hasselt or Maasmechelen Village or visiting Bokrijk, the outdoor Museum and the C-mine expedition. It's all possible. The hotel is also perfectly suited for bicycle and hiking holidays. One of the entrances to the Nationaal Park Hoge Kempen, the biggest national park of Flanders (600ha) is right around the corner! Practical information: For only €10 per night you can park your car in the hotel's private parking. The central station is within walking distance. For more information, route description and reservations, check m-hotel.be. ... more less
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- Also Known As:
- Nh Hotels Genk