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“One night in Genk”

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M Hotel - Different Hotels
Ranked #4 of 11 Hotels in Genk
Certificate of Excellence
Brussels
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One night in Genk”
3 of 5 bubbles Reviewed September 9, 2012

We had a wedding near Genk, and due to an overbooking elsewhere, we were relocated to M Hotel. The lobby is very nice and the reception very friendly, but our room was pretty old-fashioned. Very good breakfast.

Room Tip: Parking in front of the hotel is too small.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FilipBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, September 25, 2012
Thank you for taking the time to post a review of our hotel. It is nice to hear you enjoyed your stay with us and our staff was helpful.

We were very pleased to have you as our guest and we hope you will give us a chance to show you how great our hotel is once our hotel is fully refurbished.

With Different regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    56
    113
    38
    21
    7
See reviews for
33
97
8
60
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Beringen, Belgium
Level Contributor
151 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed August 29, 2012

Hotel is ok but not great and located at the city center, shops at walkingdistance. It needs a thorough refurbishment and quick because it's really outdated. The lobby and common areas are already done so if you enter all looks ok, so you will get disapointed when entering your room, but all is clean and the room is very spacious though. Waiters at the hotel restaurant are not noticing people wanting to order drinks so that's a minus. There is really less parkingspace at the hotel itself and also not possible to make a reservation here. Upon check-out we where wrongly charged a very high restaurant bill though we didn't had dinner locally, we had to wait at the front desk for them to sort this out although we had nothing to do with it. Person there was not very efficient and professional.

Room Tip: Wait till the hotel is refurbished.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tinnie_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, September 5, 2012
Thank you for taking the time to post a review of our hotel.

<br><br>Please allow me to apologize for the inconvenience you have experienced during check-out and in our restaurant. We truly value such comments as this gives us the opportunity of improving what we can offer to improve your stay. <br><br>Once our hotels is fully refurbished we hope you will give us a chance to show you how great our hotel is. <br><br>
With Different regards<br>
The Different-team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed August 29, 2012

Rooms excellent and comfortable. Staff almost helpful. Restaurant offers good food but suffers from lack of staff and customer care training. Short walk towards town has good small restaurants. Lake at rear is picturesque but home to rats and mosquitoes.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, September 5, 2012
Thank you for taking the time to post a review of our hotel. It is nice to know that you enjoyed your room. Please allow me to apologize for the fact the service in our restaurant wasn't what you expected it to be. We are aware of this and I can inform you that we are working hard to improve this.<br><br>
We were very pleased to have you as our guest and we do look forward to welcoming you again soon. <br><br>

With Different regards<br>
The Different-team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BROMSGROVE
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed June 27, 2012

Really Beautiful situation when you actually walk through hotel into restaurant/bar area. Big windows overlooking a lovely park and lake. The food is superb and so is the service.
The rooms are very nice and comfortable. As I said, it's a shame we only had one night here, would have loved to have stayed longer.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FEENCHAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, June 29, 2012
Thank you for taking the time to share your thoughts about your stay in our hotel. It's nice to hear you enjoyed your stay. With different regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henlow, United Kingdom
Level Contributor
302 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
4 of 5 bubbles Reviewed June 18, 2012

Genk is a very Industrial town with mining & car production the main industies, yet to stay in this hotel is ideal for tranquility and accessability to the main road from Brussels to Koln/Masterich. Facilities are very good and location is perfect for strolling (about 30 minutes round the lake) or 5 minutes to many local resturants.

Room Tip: Lake facing are best
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CGT21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, June 18, 2012
Thank you for taking the time to share your thoughts about your stay in our hotel. We really appreciate it. With Different regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 28, 2012

I booked 3 rooms in the ECU hotel in Genk but was contacted one day before arrival by a very friendly staffmember if we would mind to change to the M Hotel at the same rate because of a big group staying in the ECU.
Despite the average comments on tripadvisor, I did agree.
At arrival, the guy at the reception of the M Hotel was not really friendly but did what he had to do.
During our stay, they were renovating the hotel. (bar was closed, which was a pitty and a bit annoying as it was not mentioned when we were asked to change hotel ).
Breakfast was very good. Plenty of choice and view over the lake.
Location at this lake , with a big terrace at the backside of the hotel is the most important feature of this hotel anyway.
Despite the ongoing renovation, I agree with other reviewers that at this stage it's not a 4* hotel.
Summary : despite the 'special' price we paid, it was an average experience. However once fully renovated, things migth be different and when the weather allows you to sit outside, it might even become the best choice when staying in Genk.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristofV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review, May 2, 2012
Thank you for taking the time to share your thoughts about your stay in our hotel. We acquired the M hotel about two months ago and we are going to restyle it completely. By the time we finish the renovation works the hotel will have a homelike atmosphere and it will be the ideal dining location. In the meantime we will try to optimize our communications about the renovation works.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 7, 2012

A very comfortable hotel both in facilities and atmosphere.

Ideally located with parkland to the rear and the shopping centre immediatley in front.

Rooms are spacious and comfortable. Plenty of parking. Superb, but expensive, buffet breakfast overlooking the lake.
The town has many good restaurants within esay walking distance.

Room Tip: At the rear, overlooking the lake.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EssexSwallow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about M Hotel - Different Hotels

Property: M Hotel - Different Hotels
Address: Albert Remansstraat 1, Genk 3600, Belgium (Formerly NH Molenvijver Genk)
Location: Belgium > Flanders > Limburg Province > Genk
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 11 Hotels in Genk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M Hotel - Different Hotels 4*
Number of rooms: 83
Official Description (provided by the hotel):
M Hotel: M Hotel is located between the beautiful Molenvijverpark and the newly renovated shopping center (2014). Sleep: The M Hotel has 83 rooms renovated in 2014, all equipped with free wireless internet. Business guests can work as if they're in their office and relax as if they're at home. Meeting: The hotel has five meeting rooms for meetings of up to 250 people. All of these rooms are on the ground floor and have natural daylight, air conditioning and wireless internet. Some of these rooms also have a pond view. Brasserie Royal: In the restaurant you can dine out, enjoy a business lunch or have a small snack. After that you can move to our sun terrace, with a view of the Molenvijver, or you can go to the bar. Relax: The Carbon Sense team of our colleagues at hotel Carbon will gladly welcome you in their wellness centre. Here you can relax in the sauna facilities or you can enjoy a soothing treatment. Carbon Sense is a five minute walk from M Hotel. carbonsense.be. Genk & area: Thanks to the unique location of the M Hotel in Genk and Limburg and the fact that everything is within reach will make it easy for you to fill your spare time! Jogging or exploring the different parks behind the hotel, shopping in Genk, Maastricht, Hasselt or Maasmechelen Village or visiting Bokrijk, the outdoor Museum and the C-mine expedition. It's all possible. The hotel is also perfectly suited for bicycle and hiking holidays. One of the entrances to the Nationaal Park Hoge Kempen, the biggest national park of Flanders (600ha) is right around the corner! Practical information: For only €10 per night you can park your car in the hotel's private parking. The central station is within walking distance. For more information, route description and reservations, check m-hotel.be. ... more   less 
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Also Known As:
Nh Hotels Genk

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