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All reviews ski bus lively bar nice details attentive service wellness area family room crystal ski swimming pool quaint village excellent hotel spa facilities ski area boot room zell am see ski holiday maria winter
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2 - 7 of 346 reviews
Reviewed February 17, 2019 via mobile

Just arrived , our second visit , staying in suite , so clean and uncomfortable and bar meals great its home from home , so relaxed and great family run , all the staff still here from 2yr ago so that says it for us , looking forward to a full week , will keep you updated at end of ski holiday

Date of stay: February 2019
Trip type: Traveled as a couple
Thank michelleharman28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2019

Located next to a beautiful church in a small quaint village. We were expecting much more from this hotel. It was clean and very well built in terms of architecture but the food was the major let down. Paid for breakfast and dinner but ended up eating elsewhere at both meals. Breakfast was the same thing every morning with little variety to choose from and dinner is a set menu. Again not many choices. I asked if it was possible to simply change only the meat on one occasion but was told this was not possible. On 2 nights we couldn't get any sleep due to a party that was happening directly below our room. The music bass was so loud that you could feel the vibrations through the floor. No consideration at all. In my opinion not worth the money that I payed.

Room tip: Avoid rooms anywhere near the lobby or restaurant
Date of stay: February 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank splinter694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2019 via mobile

This is the second visit to this lovely family run hotel. Great accommodation with great restaurant facilities and food and warm and vibrant bar area. Different dining and drinking areas to suit groups or couples. Fabulous spa facilities- some of the best I’ve ever seen.

They also have a boutique hotel down the road called Sepp which is also beautiful and adult only with amazing views at the rear and sumptuous, chic interior design for a romantic experience.

This hotel is a gem so I’m bringing a group of friends back in March. Let it snow ⛄️

Date of stay: December 2018
Trip type: Traveled with family
Thank Dlh627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2018

Poor! :(
We stayed there for 4 days about two weeks ago. Website, awesome 100%, 1st impression, awesome 100% as well! Great location and looks perfect at first side!
After two weeks later I'm even not okay with two star rating, so it's only 1! things like toothbrush etc. missing!
. little rooms, no minibar/refrigerator, mirror inside a wall, nice idea, but taken out, it's hiding the light
. pool/sauna, no service, we had to go in our bathing cloth into the hotel to the bar near entrance, that felt very weird!
. service at dinner poor! unfriendly service and the food wasn't good at all! no taste. there where sushi as part of the dinner on 2 days which was awesome! the sushi-master was an extern and he did really great!
. the service overall felt very unorganised and chaotic, there was only one bar, which served the drinks for the complete hotel, so for people eating and the bar itself, it was almost impossible to get something to drink!
. the integrated gym on the pictures looked much bigger - clever taken pictures :/ there where missing essentials like things for doing benchpress and stuff, because they're advertising it for sportsclubs like "fortuna düsseldorf" doing their training camps there, you expected much more!

The communication of the brand, website, etc. is awesome but it's not that great in reality is! there are so many little things which, in the end, made our stay not nice at all! and the mentality of the hotel to care for their guests or given feedback is really sad! The price is much to high for that and our holiday time is gone! :( and just to mention that, we're not one of those guests who are totally annoying and stuff and we don't write a bad review with fun after our holidays! it just feels bad again right now! and we waited like two days before asking in a very kind way for things when they asked us for feedback like at dinner.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Oliver R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2018

Cool modern design mix with local tradition design. The location is in a small traditional town close to Salzburg / Zell am See. The mix of design but also the wellness concept is great. Rooms are surprising nice and could just give my best rate for that Hotel.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank HassanAndre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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