Although the apartment itself was clean, tidy and comfortable the outside area was not. To the point that we couldn’t allow our dog out in the back garden area due to the mess which did include the back steps to the property. A few jobs do need doing to improve the outside of the property including replacing the front door as first impressions do count. We reported the mess on our arrival and had no response until we were due to come home. It was not rectified. So disappointing.