We went to Zizzi on Wednesday, all the restaurants in town were busy busy, and we did not book. However we decided to take our chance to Zizzi, Jose the acting manager was on duty, he welcomed us warmly asked if we had booked, and no we hadn't. Nothing was too much to ask, after looking at his board, he told us he would shuffle some tables and should be with us in a minute. And it is exactly what happened. The rest is excellent, courteous, and smooth service, the food it is what you can expect from a chain, good starters, very nice pizzas and desserts that are regularly changing. But above all, our reasons to return to Zizzi Wokingham regularly is the customer service provided by Jose that is acting as manager from time to time, on his nights, service is smother, good team spirit, working hard to satisfy a very demanding crowd. So thank you Jose for your understanding of a fantastic Customer Service.