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“Very Very Noisy” 1 of 5 bubbles
Review of Chalon Court Hotel

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Chalon Court Hotel
Ranked #3 of 4 Hotels in St Helens
London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Very Very Noisy”
1 of 5 bubbles Reviewed November 28, 2011

I staying here on November 27th 2011 and was woken by very loud hammering, drilling and sawing at 8.45am, which continued on and off all morning. They are obviously having work done on the hotel which I believe will be going on for some time. I understand hotels need to be redecorated but they shouldn't start noise work until after 10am. Also, rooms close to where the noise is should maybe be left vacant, this felt like it was next door but apparently it was underneath my room. I chatted to some other guests as i was checking out who were also awoken by the noise. The reception staff agreed with everything I said when i was phoned up to complain but they couldn't do anything about it stopping. I would definitely phone to check this building work has ended before i staying here

Room Tip: ask for a quiet room
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Stayed November 2011, traveled on business
Helpful?
Thank davidrusselllee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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417 reviews from our community

Traveler rating
    95
    135
    106
    45
    36
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
leicester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 9, 2011

the refurbishment has improved this hotel so much definatly wolrth the money the food menu has changed in recent months and again for the better new look new enviorment definatly will stay again would put it forward to friends and family no problem- michael murray

  • Stayed October 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank michael m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 9, 2011

this hotels amazing,got married here and would stay again
staff excellent
stop talking rubbish all you bad reviewers
its a brilliant hotel

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aaron b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 30, 2011

We stayed here in the summer for 2 nights, as we were visiting the out-laws. The only good thing about the hotel for us was the location. It is behind the Tesco in the town centre so literally a 2 minute walk into the town, apart from that nothing else much good to say. The carpet on the stairs was ripped, marks all over the walls, once in the room the furniture is very dated, bed extremelly uncomfortable, we payed just under £50 a night, i wouldnt even pay that for a week again. Go to the premier inn instead.
(although i will say the staff were very friendly, but probably to stop you from complaining)

Room Tip: Go to a different hotel!!
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sara_brownuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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1 of 5 bubbles Reviewed October 10, 2011

Hi I recently stayed with a wedding party there was no discount for booking with a wedding party witch other hotels do then they do a pre advisory on my bank account for payment then in the morning instead of completing they put it through as a sale meaning they took payment twice wich wasent the problem trying to get it sorted was I was told it would be int account the Sunday, Monday and the Tuesday it wasent trying to get hold of a manager was impossible the girls on reception was usless one of them then completed the advisory as it was still pending a done a refund taking a further five days service was horrible would never stay again !!!!

  • Stayed October 2011
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Wazze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 9, 2011

stayed in this hotel during the october heatwave the rooms and the lounges were very hot and had no windows that opend atall the bedrooms had fans but after a while they turned themselfs off although the bathrooms were a good size the heat made it feel very uncomfortable stay we was supposed to be staying for 2 nights but managed to stay for 1 night as it was just too unbearble to have another hot sleepless night and the food was average the reception staff was attentive the air conditiong didnot work throught the hotel we wont be staying in the park inn chain again

  • Stayed October 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank 186225Rachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed October 4, 2011

Despite the friendly attentive staff on reception, it was difficult to hide the overall scruffiness of this hotel. The room furniture looked like a job lot from an auction sale,carpets were dirty,frayed & covered with tape, bathroom tiles were chipped & missing grouting. The room was large enough, but had no air-conditioning only a fan. Room service obliged quickly but the pots were left outside our room for over a day. The public areas on the first floor looked as if they hadn't seen a hoover during our stay & you could write your name in the dust on our window sill. The only redeeming feature was a swim in the pool which was very pleasant.

Stayed October 2011, traveled with friends
Helpful?
Thank purpleofeastwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalon Court Hotel

Property: Chalon Court Hotel
Address: Linkway, St Helens WA10 1NG, England (Formerly Park Inn by Radisson St. Helens)
Location: United Kingdom > England > Merseyside > St Helens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in St Helens
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chalon Court Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Charming Chalon Court hotel in St. Helens welcomes guest'sExperience delightful St. Helens as well as the lovely counties of Northwest England from this cosy home base. Only 35 minutes from Manchester International Airport and a mere 20 minutes from John Lennon Airport, with easy access to the Trafford centre and liverpool one. this St. Helens hotel features contemporary, colourful rooms as well as on-site dining at the Pyramid Restaurant. Business and leisure travellers alike enjoy access to the hotel's fitness centre, in addition to room service, convenient work stations and Wireless, High-speed Internet access (fees apply). The Chalon Court hotel in St. Helens also has five adaptable meetings rooms, which can be tailored to accommodate a wide range of special events.The Chalon Court hotel's location makes it easy to explore the vibrant cities of Liverpool and Manchester as well as the scenic landscapes of Merseyside.The 84 stylish and up-to-date rooms include features like LCD televisions, mini safes, hairdryers .Visitors can savour British-inspired cuisine at Pyramid Restaurant in the Chalon Court hotel.Guests can maintain their workout routines thanks to the on-site fitness centre complete with indoor pool at Chalon Court hotel.This St. Helens Chalon Court hotel offers secure parking for 150 cars.The Chalon Court hotels helpful staff are happy to assist guests with impressive events for up to 300 attendees ... more   less 
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Also Known As:
Park Inn By Radisson St. Helens Hotel St Helens
Park Inn Saint Helens
Park Inn St Helens
Chalon Court Hotel St Helens, Merseyside

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