This restaurant chain is vile! I took a visit to a Frankie and Benny’s many years ago in Liverpool and I wasn’t particularly wowed back then but this time has just put me off forever. Took a visit to the St Helens chain not too long ago and found it pitiful.
Went with a friend on a Thursday and entered in to the artificial American styled eatery which was all very Disney-esq. The restaurant was not particularly busy and was absolutely freezing. We were sat in a booth and looked over the menu which was not particularly exciting; it’s basically pub food with the option of pizza. I went for a vege burger and fries which cost around £10 so I was expecting something different but unfortunately not. The burger was pretty tasteless, Tesco sell a similar one in the freezers which are cheaper and tastier. The burger bun was one of those long life buns tasting very sugary and crumbly. The fries were the piece de resistance though, went to pick up one of the few fries on the plate and they were just all stuck together in one big clump.
Frankie and Benny’s are extortionately overpriced and it does not match the quantity or quality of their foods and drinks. You are basically paying for the experience which in my opinion is lukewarm service in a restaurant that is styled as ‘New York Italian’ but originated in Britain and has no restaurants in either Italy or the US which explains their phony interiors. If you want Italian visit elsewhere with experience and if you want a burger Weatherspoons offer far better quality and value.
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