Although this is a more elderly property than some PIs it is still exactly what you would expect with all of the normal room facilities. The hotel is located in a suburban area so if you want total peace at night then don't select this hotel - having said that we did not find the very quiet hum of the road outside to be a problem. Attached to The Swan where you can access a great range of 2 for £10 meals and breakfast, this is a great place.
Across both the PI itself and the adjacent pub the staff are ALL exceptional. I would rarely name-check someone but Sophia who checked us in was an absolute delight: warm, welcoming and professional and all of the bar staff were also equally as good. Two small issues: no fruit salad as part of the breakfast on both mornings which is something I would always look forward to in a PI breakfast and they insisted on changing the towels for the second night despite leaving them on the rail as instructed. PI plays a lot on being 'green' yet has failed to follow its own policy.More