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“Fabulous stay”

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Doubletree by Hilton, Dunblane-Hydro
Ranked #1 of 3 Hotels in Dunblane
Reviewed June 30, 2010

We cant thank the staff enough.My mum sisters and I stayed for 2 nights to celebrate mums 60th birthday.Staff were fantastic in both the hotel and spa which made my mums stay.
On our first night in the restaurant we were served complementary champagne with our meal,the meal was delicious mum loved it .Our rooms were lovely ,clean and spacious but no air con the rooms a bit to hot in the night fan was okay but not enough.On the second day we got an upgrade ,as the toilet wouldnt flush. Which was lovely as we had a front room and the views from the window were beautiful.
The only down side to this hotel is that the spa is not within the hotel.Most spas we have been to have had relaxation rooms with facilites for drinks and fruit as part of your treatment.Also would have been nice lunch in your robes.
That aside the treatments were very good and staff helpful.We will be going back to this hotel in the near future.

  • Stayed: June 2010
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Thank scooby2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, Hotel Administrator at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded July 1, 2010

Pleased to see that you had such a good time celebrating your mum’s 60th birthday and that you enjoyed staying with us. Unfortunately it is not possible to incorporate the Health Club into the main building and we don’t have the facility to provide more than drinks and snacks. Glad that didn’t seem to spoil your stay and we look forward to seeing you on your next visit.
David Tate on behalf of the Management Team

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3,917 - 3,923 of 4,046 reviews

Reviewed June 29, 2010

mixed review-here are the bad bits;room was tiny and did not have a view so window was frosted glass, and was far too hot with no air con, very uncomfortable, room quite dusty, could hear next doors tv as if were our own, no hand wash in toilet, one receptionist could not smile and quite abrupt-good bits;fantastic drive up to hotel, stunning from outside, breakfast was fab, quite modern room, drinks not too expensive. had a relaxing stay.

  • Stayed: June 2010, traveled as a couple
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Thank bridgetjGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, Hotel Administrator at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded July 1, 2010

Glad to read that you had a relaxing stay but disappointed about your room and the surliness of one of our staff. We will take your feedback on board as part of our on-going commitment to improve. We would be delighted to apply a complimentary upgrade the next time you visit – please contact me when that time comes and I will make the necessary arrangements.
David Tate on behalf of the Management Team

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Reviewed June 24, 2010

My mum and I stayed at the hotel for the first time, we didnt know what to expect but first impressions were that it was a stunning looking hotel. We were checked in very efficiently by reception team and the room we were given was clean and comfortable. The only problem with the room was that the window didnt open but we were given a fan which was ok. Dinner in the Kailyard was superb, one member of staff in particular, Laura, was excellent explaining certain dishes and advising on wine choices. We enjoyed our spa treatments the next day and dinner again on our 2nd nt. Bfast both mornings was excellent also. Cant wait to go back with the rest of my family so that they can enjoy it also. Excellent location not too far from Glasgow.

  • Stayed: June 2010
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Thank LouMee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, Hotel Administrator at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded July 1, 2010

Thanks for taking the time to post your comments. Pleased to read that both you and your mum had such a great time and that you had superb meals in the Kailyard Restaurant during your visit. Do hope that we’ll see you again soon with the rest of your family…
David Tate on behalf of the Management Team

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Reviewed June 23, 2010

Upon arrival at the Hydro it was so impressive and on entering the interior, even better. After a major refurbishment, this Hotel was outstanding. Our bedroom which was a deluxe was beautiful and very tastefully decorated. The only complaint, was lack of air conditioning but I guess Scotland is not used to the hot weather we were experiencing that weekend but we asked for a fan, and this was brought up straight away. I honestly can't complain about this hotel at all and would love to go back. There is one big but....the taxis are really expensive. We were recommended by the porter to go to a place 6 miles away called the Frog and Thistle (which isn't worth going to and especially after we found out the ex chef of our hotel ran it, that's the only reason we were told to go there!!!!!) He ordered us a taxi, which for the distance would be maybe £12 or so roundrip......try £30!!!! The next night, we thought, lets go and eat in the Bridge of Allen, and thought lets check the taxi fare as it's only 2 miles there.....£20 return! What a joke. There's not much in Dunblane, an Indian, Chinese and a couple of pubs but we walked in and went to the Indian, which was really good. We are not cheap but that's mad for a taxi fare. We have been told, the best bet is to get the train (station walking distance) into Stirling, so that's what we will do next time. The restaurant at the Hotel looked really good but we prefer to get out of the Hotel and go to difference places. Dunblane is such a pretty little place with a beautiful Cathedral and such a relaxing place to stay with Stirling only being about 5 miles away.

  • Stayed: June 2010, traveled as a couple
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2  Thank sofieNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, On behalf of the Management Team at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded June 25, 2010

Dear sofieNorthWales
Thank you for your feedback on your experience in the hotel and local area. Taxis can be expensive; however the hotel is situated in walking distance of the Train Station and our local bus service, which do work out cheaper. We are glad you enjoyed your time with us and we do hope to have the opportunity to welcome you back.
Kind Regards
David Tate

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Reviewed June 21, 2010

this markets itself as a revamped hotel with a great restaurant, not so
more alarming was that I saw a foreign employee shout at a female employee

  • Stayed: May 2010, traveled on business
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2  Thank Yermanonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, On Behalf of the Management Team at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded June 23, 2010

Dear Yermanonthemove
Thanks for taking the time to write and give us some valuable feedback on your visit. We are deeply disappointed that you did not enjoy your stay and would like to discuss this further. We would be really grateful if you could contact david.tate@hilton.com at your own convenience.
Kind Regards
David Tate
On Behalf of the Management Team

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Reviewed June 21, 2010

Stayed at this hotel as we were playing golf at nearby Gleneagles (15 minutes) and couldn't justify the cost of staying there as it was a lads weekend away.

Hotel occupies a beautiful view on a hill in the centre of Dunblane. Large grass slope outside offers fantastic view.

Rooms are either in the main hotel or a newer wing. There didn't seem to be any major differences between them. All were reasonable size. I was on the ground floor in the wing and it was a bit noisy with people walking past from the car park. Temperature was fine in my room although friends in rooms in the main hotel complained of it being very hot and there is no aircon.

Bathroom is small but clean and functional although shower over bath was a bit tatty and towels scratchy.

Large bar area which also serves bar snacks and meals which were excellent. Breakfast was also excellent and the black pudding some of the best I have tasted. Although my rate didn't include breakfast they threw it in for free. Yet one of my friends had to pay not that I was complaining!

Staff were very attentive.

Overall offers excellent value

  • Stayed: June 2010, traveled with friends
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Thank LondonAVB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, On behalf of the Management Team at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded June 25, 2010

Dear LondonAVB
Thanks for taking the time give us some valuable feedback on your recent visit. We are very disappointed that the cleanliness did not meet our usual high standards and we will pick up this immediately via our housekeeping training program. We are pleased to note that you had an enjoyable stay with us and hope to see you again sometime soon.
Kind Regards
David Tate

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Reviewed June 21, 2010

I stayed here for 3 nights whilst working in Stirling and overall the hotel is excellent. It has been refurbished and all of the public areas in particular are very good. I ate in the restaurant and support the view that is good value and the food is well above the normal hotel standard. The only downside is that the room I had (328) was a bit small. I have no idea whether all the rooms are the same size and it may be just pot luck what you get.

I have stayed in most of the hotels in and around Stirling over the past couple of years, but never here before, however this has now become my favoruite place to stay in the area.

  • Stayed: June 2010, traveled on business
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Thank Brian-SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WatchmanDunblane, On behalf of the Management Team at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded June 23, 2010

Dear Brian-SK
Thank you for your comments on your stay, we are glad that you had a lovely time at the hotel and your experience of the Kailyard was good. We would be delighted to welcome you back to the hotel on your next visit.
Kind Regards
David Tate
On behalf of the Management Team

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Additional Information about Doubletree by Hilton, Dunblane-Hydro

Address: Perth Road, Dunblane FK15 0HG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Stirlingshire > Dunblane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dunblane
Price Range: $117 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton, Dunblane-Hydro 4*
Number of rooms: 200
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Also Known As:
Doubletree By Hilton, Dunblane-Hydro Hotel Dunblane
Hilton International Dunblane
Dunblane Hydro
Hydro Dunblane
Dunblane Hilton International
Doubletree By Hilton, Dunblane-Hydro Scotland

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