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Review of Torrance Hotel

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Torrance Hotel
Ranked #4 of 7 Hotels in East Kilbride
Reviewed May 9, 2014

Went to the restaurant last night with 2 friends for dinner. All ordered from the 2 Course Menu for £10.95 - lovely choice - expected ok hotel food but was delighted with quality of food. We all had different starters which were all lovely but all had the same main course, salmon with noodles - quite delicious - worth returning again for very soon. Also the staff are extremely friendly but also professional and you can tell they care about what they are doing. Best meal I have had in ages and at a fantastic price.

  • Stayed: May 2014, traveled with friends
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Thank Evelyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded May 15, 2014

Thank you for your comments about our food and staff.
We are pleased that we exceeded your expectations of hotel food and our staff ensured you had a lovely evening.
I will pass your comments on to both the chefs and restaraunt staff.
Thank you once again for your comments

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416 - 422 of 654 reviews

Reviewed April 26, 2014

We stayed at this hotel for a family celebration and really enjoyed our stay. The room was lovely, very newly refurbished, the staff were without exception friendly and efficient and the food was very good- especially the breakfast. We ate dinner as part of a large family group ranging in age from 4-80 and the restaurant staff were unfailingly patient, efficient and helpful even though the restaurant was extremely busy.

  • Stayed: April 2014, traveled with family
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Thank lesleyattheloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 28, 2014

Thank you for taking the time to comment on our hotel.
We are pleased that your experience with us was as enjoyable. I will pass on your comments to our staff. Once again thank you.

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Reviewed April 16, 2014

What a special hotel this is, I could write on here all night about this hotel.

I have stayed in hundreds of hotels in the UK and without a shadow of doubt this is the BEST one I have ever stayed in.

Let's begin

Reception, very welcoming and the staff were excellent polite and very keen to help.
Fantastic service.

Now the room, Incredible every thing you could imagine and more, the room was very spacious very clean and really high spec.

Restaraunt, the food is outstanding, and once again the service was second to non.

Breakfast was also excellent and so much to offer.

Value this hotel does not charge enough for what you get, I would have been happy to pay double what I paid.

I will be staying here again

Well done to everyone

Room Tip: Great value
  • Stayed: April 2014, traveled on business
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1  Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 28, 2014

Wow thank you for your wonderful comments about our hotel, staff and food. Everyone here is very proud of the refurbishment that Manorview have done to this beautiful building and we strive to ensure that everyone has a similar experience. Once again thank you for your comments

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Reviewed April 15, 2014

having got married at the Torrance Hotel last year we were invited to enjoy a complimentary meal on our 1st Anniversary. We enjoyed a lovely meal on Saturday night and were served by Marc who was very friendly, efficient and professional considering the restaurant was very busy. Had a fabulous wedding last year at the Torrance and a lovely 1st Wedding Anniversary Dinner.

  • Stayed: April 2014, traveled as a couple
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Thank shaun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 17, 2014

Congratulations on your anniversary and thank you for your comments which I will pass on to Marc.

I am pleased that you were able to have an enjoyable evening to celebrate again with us and look forward to you celebrating many more times here at our hotel with the same professional standard.

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Reviewed April 15, 2014

I have visted The Torrance Hotel on several occassions on social evenings and Sunday Lunch.
I took my mum for her 60th Birthday and the staff could not have been more pleasant and attentive.
They made my mum feel special and confrimed why I think its the best place to go to in East Kilbride.

  • Stayed: April 2014, traveled with family
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Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 17, 2014

Happy birthday to your mum and we are glad that we made her birthday even more special.
We are pleased that you have had a lovely time on each of your visits. The Management and staff are very proud of the refurbishment the hotel has gone through and as most of us are local agree it is what East Kilbride needs

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Reviewed April 13, 2014 via mobile

Love the torrance for a drink especially on a Sunday afternoon, but staff are very slow at clearing table its a bit annoying being surrounded with your own and other people's glasses all the time. Staff very pleasant so no complaints there.

Stayed: April 2014, traveled as a couple
Thank Angel221166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 17, 2014

Hi Angela, Thank you for your comments about our hotel.

I am glad that you like to visit us regularily and apologise for the times the staff are not clearing up when they should be. I can only hope the tables were not cleared because they were having a busy bar trade that day.

Look forward to welcoming you on your next visit and with clear tables

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Reviewed April 7, 2014

Stayed here for 1 night on business in a King Room. From the outset the staff were warm and welcoming with a wonderful "can do" attitude. Nothing was too much trouble, quite rare these days.

The hotel has obviously undergone a very extensive refurbishment programme, very Malmaisonesq. The rooms were beautifully presented, modern with quality fittings and whilst quite small the bathroom was stunning....only downside were the towels were also small!

I ordered from the pre-theatre menu and had room service with no additional cost, another plus! The chicken liver parfait was probably one if the best I have ever eaten, not sure if they make it or buy it in, but delicious, for main I had liver with mash and onion gravy, cooked beautifully and delicious.

I would not hesitate staying at The Torrance again. Well done for getting it right!

  • Stayed: April 2014, traveled on business
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Thank balimoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen E, General Manager at Torrance Hotel, responded to this reviewResponded April 10, 2014

Thank you for your comments on our lovely hotel we are pleased your stay was so good.
Our food is all freshly cooked inhouse and I will pass your comments to the chef and to our staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Torrance Hotel

Address: 135 Main Street | The Village, East Kilbride G74 4LN, Scotland
Location: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#2 Business Hotel in East Kilbride
#3 Romantic Hotel in East Kilbride
Price Range: $106 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Torrance Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Welcoming traditional village hotel in walking distance to Scotland's largest undercover shopping and leisure centre in East Kilbride. East Kilbride has many local attractions including Village Theatre, Golf Courses, Ten Pin Bowling, Ice Skating, Odeon Cinema and is only 7 miles from Glasgow city centre. Built in 1773 by General Stuart of Torrance as a cotton-spinning mill and workers' houses the building in Torrance Square provided a focus for town life. In its many incarnations the popular Torrance Hotel has also housed a school, a shop and a Coaching Inn, but it has always been at the heart of East Kilbride. The building has retained all its original character and charm. We have 20 comfortable bedrooms including the newly refurbished Honeymoon Suite for 2007. Enjoy a meal in our warm and friendly restaurant or lounge bar which caters for a wide range of food from traditional meals to bar snacks. We are a 5 minute walk from the local train station which will take you straight into Glasgow's Central Station which runs every half hour. If more information is required then do not hesitate to ask our friendly receptionist staff. We would like to advise guests that there will be no bar or restaurant facilities for the next 4 months. We are undergoing a major refurbishment to improve the services to the guests in the future. ... more   less 
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Also Known As:
Torrance Hotel East Kilbride, Scotland

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