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Bruce Hotel
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Reviews (444)
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430 - 435 of 444 reviews
Reviewed March 12, 2013

My girlfriend and i stayed here for 3 nights and it was the worst 3 nights of our lives. The hotel is a death trap and a serious Health and Safety problem. We stayed in a room on the 1st floor and were directly above a nightclub which went on till 3am, then they spilled outside and were fighting. The room was £50 per night per couple, it wasnt worth £5, it was grubby, the bed sheets were stained, toilet seat cracked,hole in the wall in bathroom and can see the plumbing, toilet flush was broken and stuck inside the wall, bathroom mirror fell off the wall and could have seriously hurt 1 of us. The hairdryer gave my girlfriend an electric shock then blew up and started belching out smoke. There were divits in the wall and the room had the smallest old tv we have ever seen. The bar was MEGA expensive, pint of lager and glass of wine was nearly £9. Food is rubbish and cold. We told the staff when we left and handed them the hairdryer and they were not interested at all, the manager Mr McCann is useless and has a dont give a dam attitude. They also took money from my account without my say so and never gave me a receipt or itemised bill.
PLEASE PLEASE PLEASE DO NOT STAY HERE ITS THE WORST HOTEL IN THE WORLD

Stayed: March 2013, traveled as a couple
8  Thank Joebro007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

I stayed at the Bruce hotel whilst working in East Kilbride. The hotel was OK but there were issues. First the good bits, the hotel is easy to find and is right in the town center, Which is just one huge shopping mall. There is free parking under the hotel, not many spaces, so on a really busy day you may have to find alternative parking. The rooms are very comfortable and pretty well appointed. The staff were lovely and very helpful.

Now the bad bits, I couldn't get any hot water in the mornings and it was just luke warm in the evening. I was in room 112 and on Wednesday the Skye bar (which i believe is also owned by the same people as the Bruce hotel) has a disco till 2am, this i could hear clearly in my room. There was no internet access in the room as advertised, only in the lounge. The bar is limited and expensive compared to the other bars around.

All in all I would stay here again if in the area

  • Stayed: February 2013, traveled on business
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7  Thank atcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

What a gem. The hospitality at this hotel was outstanding. Nothing too difficult to make our stay relaxing and fun. Recently refurbished to a high standard with great lounge, bar and restaurant areas. Food was excellent, rooms clean and comfortable. I would highly recommend this hotel if you are visiting the area.

  • Stayed: December 2012, traveled with friends
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6  Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

Stayed at the Bruce for their New Years Eve Ball, the food was fantastic, the tables were done up soo well! The over all service was second to none! .The rooms were clean and comfortable The refurbishments done to the Hotel are very classy. I enjoyed it so much, I stayed an extra night. Well done to the staff for their great service. Hope to return next Year.

  • Stayed: December 2012, traveled with friends
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1  Thank RuthKl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2017 via mobile
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Stayed: April 2017, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas D, Owner at Bruce Hotel, responded to this reviewResponded April 18, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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