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“Great Cottage, service not so good”

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East Rogerton Lodge
Glasgow
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great Cottage, service not so good”
Reviewed December 1, 2009

We stayed in the cottage (I believe there is 3 in total) for two weeks during trip to area for business. The facilities were just like home, however the actual service delivered by the owner was very poor. The sheets were changed just once in two weeks and same for towels. Not only that, they had the audacity to use the washing machine in the cottage to clean them which we were paying for via meter. The heating was not turned on at the weekend which caused me to catch a severe cold and during the week it was on and then off practically immediately. As mentioned, the facilities are great, but the customer service is very poor. We would return, but would bring our own towels etc and receive a guarantee that the heating is on as and when we wished.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
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2 Thank Pixelkid
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about East Rogerton Lodge

Property: East Rogerton Lodge
Address: Markethill Road, East Kilbride G74 4NZ, Scotland
Location: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Hotel Style:
Ranked #1 of 1 Specialty Lodging in East Kilbride
Number of rooms: 12
Also Known As:
East Rogerton Lodge East Kilbride, Scotland

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