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“Great food”
3 of 5 bubbles Review of Shepherds House

Shepherds House
Ranked #9 of 105 Restaurants in Bracknell
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Dining on a budget, Families with children, Kids, Special occasions
Dining options: Dinner, Lunch, Brunch, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
London, United Kingdom
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great food”
3 of 5 bubbles Reviewed June 25, 2013 via mobile

Have visited the shepherds house 2 or 3 times a month for the past 3 years and always enjoy it. One thing they need to do though is paint the gent loos and remove the bogies that have been on the wall for over six months

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Muz71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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492 reviews from our community

Visitor rating
    171
    144
    71
    54
    52
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bracknell, United Kingdom
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Disappointing.”
3 of 5 bubbles Reviewed June 19, 2013

After a lovely meal several weeks earlier we pre-booked for Mother’s Day. A couple of days prior to the day we called and advised we had two additional guests, which they were more than happy to cater for. When we arrived on the day they were not aware of our earlier telephone call. As a result of this the two additional guests we sat on a separate table.

The service was slow, we understood it was a busy day however no one was keeping is informed and on several occasions we had to find someone to order more drinks. The Roast dinners were poor quality and over priced and there were several errors when the meals did arrive. Once our plates we cleared we was again left unattended for 45 minutes, we eventually got someone’s attention to order desserts as part of the 2 course menu and almost all had sold out. At the point we were all frustrated with the service and left.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 13Lu_Lu13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
59 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Very poor quality food”
1 of 5 bubbles Reviewed June 16, 2013

We decided to take our son to the Shepherds House for his birthday. We opted for the two course meal deal for £10.95. The service was good and the starters of prawns were not bad. However the mains were dreadful. My wife opted for the vegetarian option which included couscous. It came out as a gelatinous mass that looked like a pile of mashed potato that she declined to eat and got sent back. My son and I went for the Steak pies. Both had a lot of grissle and fat in them and the the pastry was far too thick. The last time we went to the Shepherds House the food wasn't very good either and I said we wouldn't return. We only went there on this occasion because it is close to where we live and it was a Monday evening and The Three Legged Cross (1/4 mile away) and infinitely better was closed. I really can't see us ever going back to The Shepherds House after such poor food.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank warfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Shepherds House, responded to this review, June 20, 2013
Dear warfield, thank you for your recent review on Trip Advisor. Your feedback was a concern to hear and I would like to investigate your feedback further with the Management Team of the pub. I have sent you a direct message to discuss this further and look forward to hearing from you soon. Kind Regards, Chef & Brewer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Good atmosphere”
4 of 5 bubbles Reviewed June 13, 2013

We visited on a very busy Friday evening, but fortunately we had made a booking, so the table was ready and waiting for us. The staff were under a great deal of pressure but overall managed the service reasonably well. We did have to wait quite a time for the food, but it was well worth it. The menu wasn't particularly extensive, but the portion sizes were good, the food was well presented, fresh, hot and tasty. Nice atmosphere. Would go back again.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Suzi1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at Shepherds House, responded to this review, June 18, 2013
Dear Suzi1948, thank you for your feedback. We are pleased to hear that you enjoyed your meal and the team made you feel well looked after. Your comments have been duly noted and will be passed to the Management Team. Kind Regards, Chef & Brewer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slough, United Kingdom
Level Contributor
90 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Could do better”
3 of 5 bubbles Reviewed June 9, 2013

Went to the restaurant for Sunday lunch for my Father in Laws birthday,waitress was very busy and had to be asked twice to get a drink for one of the party.was told the food would take between 40/45 mins to arrive.Actually took 30 m was well cooked and reasonable portions.All in all average as the service was quite slow and did not arrive all together.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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