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All reviews fish tank hen party keller bar jacuzzi bath live band girls night bit dated lounge area large room spa facilities plenty of choice full english one night stay breakfast was excellent following morning family room plenty of parking
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Reviewed June 9, 2019 via mobile

'Recently stayed here for 2 nights as part of a LEGOLAND deal, hotel is stunning, our room was huge with a large king bed, 2 singles and a dining table, the bathroom was extra special with a Jacuzzi bath which was perfect after a long day. Breakfast was amazing, so much choice and everything was good quality. My kids loved the fish tank on each floor and the playroom complete with Xbox, toys and books.
Beds were super comfy and tolietries were lovely. Staff were welcoming and made us feel very comfortable.
Overall the best hotel we have stayed at by far. Would definitely stay again.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank natal85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Crozier_CBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded June 10, 2019

Dear Guest,

Thank you for taking the time to leave us a review. We are very pleased to read you enjoyed your stay with us and found the room and hotel to be welcoming. We are glad you enjoyed our breakfast buffet selection and found there to be plenty of choice. Your positive feedback has been passed onto our senior management team. We look forward to welcoming you back in the future.

Kind regards,
Ian Crozier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2019 via mobile

I had to stay here last week, I try to avoid staying here if I can because I have never actually had a positive experience here , so arrived and for the 3rd time here, I was given the wrong room key. When I tracked back to reception the response was that the person who gave me the key was new... that was the same excuse the last 2 times. I didn’t eat here but went to have a drink in the bar, dreadful selection of wine and very average service . Do not recommend

Date of stay: June 2019
Trip type: Traveled on business
1  Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Crozier_CBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded June 10, 2019

Dear Guest,

Thank you for taking the time to leave us a review. Our sales manager would like you to get in-touch with her so that we may find out more information regarding your stay. If you could email us at sales@coppidbeech.com.

Kind regards,
Ian Crozier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2019

Visited to go to Legoland with my 5 year old son. This hotel was perfect for us. Room was really spacious and clean with everything we needed. Hotel staff were very helpful and kind, especially the staff in the pool area.

Would definitely return to this hotel.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank claire6782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Crozier_CBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded June 7, 2019

Dear Guest,

Thank you for taking the time to leave us a review. We are pleased to read you had a lovely stay with us and found the room and hotel to be spacious and clean. Our staff will be very glad to receive your feedback of how kind and helpful they are. We hope to welcome you back in the future.

Kind regards,
Ian Crozier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019

Stayed with husband just the 1night lovely hotel from the outside and as you walk in you have reception lounge bar and place where you have meals and breakfast in morning too lovely and clean as we walked out the lift there was a fish tank it was so nice corridors are nice and wide and clean room was lovely too and clean we couldn’t fault it we have a lovely evening in the lounge bar for a drink then hit the Keller’s bar in the basement which was really good too had a lovely evening in there with the dj playing great music and then a band after which was really good too we didn’t make the nightclub that they also have in the basement the staff were very friendly and helpful and the facilities were good too we have booked up to go again in September with friends for both our anniversaries and we can’t wait we have gone for the chairman room next with its very own private balcony

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank taylorsara10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Crozier_CBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded June 6, 2019

Dear Guest,

Thank you for taking the time to leave us a review. We are very pleased to read you had a lovely stay with us. We are glad you enjoyed our iconic fish tanks and found the hotel and room to be clean, our housekeeping department will be appreciative to receive your feedback. We are pleased you enjoyed the live entertainment in the Bier Keller and look forward to welcoming you and your friends back in September.

Kind regards,
Ian Crozier
General Manager

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Reviewed June 3, 2019 via mobile

Weekend visit with friends and family, loved the look of this place felt like we were in the Alps!!. Great big family room loads of space and huge bed, loved the lay out. Shower a little tired and small with damage to the plastic shower moulding. (Room 237).Very nice breakfast with plenty of choice, however the fresh orange juice was heavily diluted and not pleasant to drink and only scrambled egg on offer on the hot plate. Very friendly helpful staff. The children’s play room with free use of games including Xbox was a brilliant idea..Loved this hotel and would highly recommend a visit. If these small issues were rectified I would give an excellent review...Thanks

Date of stay: May 2019
Trip type: Traveled with friends
Thank matrachel08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Crozier_CBH, General Manager at Coppid Beech Hotel, responded to this reviewResponded June 4, 2019

Dear Guest,

Thank you for taking the time to leave us a review. We are very pleased you enjoyed your stay with us. Your comments regarding the shower have been passed onto our maintenance team, thank you for letting us know the room number. We are pleased you enjoyed our buffet breakfast selection, our chefs are happy to make eggs to your requirement for future reference please just ask our restaurant staff. We hope to welcome you back in the future.

Kind regards,
Ian Crozier
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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