Poor start to find cigarette butts littering the ground at the door. Reception lovely with interesting fish tank focal point in the foyer.
Reception staff helpful and polite but room was very disappointing. The toilet was dirty and they had to send housekeeping to clean it! The bed linen had holes and the hairdryer didn't work. The mini fridge smelt bad and there was a smell of drains coming from the bathroom so the door had to remain closed. The bed was just a double and the headboard was a piece of carpet that had been shaped, framed and attached to the wall.
The wi-fi didn't work in the room at all and despite being cards in the room saying that robes were available upon request, reception said this was not the case.
The restaurant was fully booked and we went to the brasserie in the basement. We were told we could chose from either a set menu at £25.00 or from the brasserie menu. However, when we got there the brasserie is in a corner of the bar - my lovely new shoes stuck to the floor as we walked over! The waiter was friendly but said there was only the set menu available. The music was rather loud throughout.
The food was simply awful. The chicken was a tiny portion served with frozen veg, and the Alpine-themed giant bratwurst was a sausage in a part-baked white roll. The chips tasted like they had been cooked in old oil and they were covered in cheap nacho-style cheese sauce!
The chocolate cake was extremely dry and cold.
The bar staff in the main bar beside reception were pleasant and the breakfast was ok. The fresh fruit was good and there was the usual selection of bread/cereals. The hot food seemed to have been there for a while. The little jar of jam from the basket turned out to have been recycled as it had been opened and had the remains of a previous guest's toast in it!
I would not go back and would not recommend this hotel at all.
- Official Description (provided by the hotel):
- The Coppid Beech Hotel is one of Berkshire’s finest four-star properties, providing guests with spacious, comfortable, modern bedrooms; excellent food and 2 distinctive bars. It also has dedicated and purpose built meeting and conference facilities; a live music venue and a fully equipped health club. The hotel has 205 bedrooms offering a variety of accommodation, including 19 suites, several family rooms and a selection of superior rooms. ... more less
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- Also Known As:
- Coppid Beech Hotel Bracknell, Berkshire