Although starting to look ever so slightly tired and in need of a refurb, this was more than made up for by the staff. They were excellent and came across as individuals in every interaction. They were friendly and pro-active in making helpful, thoughtful suggestions. The hotel also had a few touches that would make life easier if travelling with small children - I particularly liked the colourful tables and chairs with colouring etc at the front windows of reception - just like the grownups sitting areas but something to distract the littlies with while they wait - genius! Rooms were spacious and clean, breakfast was fresh and tasty, the gym was well equipped. I also had a small problem to resolve a few days after my stay and the reservations team replied to my email within a few hours. Great! Also I must mention having read reviews before my stay complaining of no hot water in the morning - this was not the case, there was endless hot water both mornings.
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- Also Known As:
- Hilton Bracknell Hotel Bracknell
- Hilton International Bracknell
- Bracknell Hilton International
- Hilton Bracknell Berkshire