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“Should have been great but oh so hot!”

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Premier Inn Bracknell (Twin Bridges) Hotel
Ranked #3 of 7 Hotels in Bracknell
Certificate of Excellence
Wales
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Should have been great but oh so hot!”
Reviewed August 21, 2012

First the good points:
very pleasant welcome from the receptionist and the Manager,
newly refurbished/as new feel,
spotlessly clean,
spacious room and bathroom (largest we have had at a Premier Inn),
new, white, fluffy towels,
large, new, wall-mounted flat screen tv,
well lit room,
free 30 minutes internet access per day,
plenty of hanging and shelf space and extra hanging hooks,
lots of power points,
good, lightweight hairdryer which didn't require permanent finger on the on button to get it to work (so annoying when this happens!),
nice cotton bedding,
kettle plus tea and coffee,
opening window,
room, at the back of the hotel, was not overlooked,
internally very quiet despite seemingly busy from the number of cars in the car park.

Now for the niggles:
the body wash/shampoo dispenser is located at the tap/shower head end of the bath and so can't be reached when taking a bath,
low water pressure resulting in a very slow bath fill and a dribble of a shower,
on a busy road so traffic noise,
thumping music from an adjacent house all afternoon and evening (we stayed Sunday night).

The only bad point:
So very hot! The room temperature panel confirmed 28.5 degrees C just before we put the lights out. In the morning, the panel read 27 degrees C. We had a very uncomfortable night and barely slept. The difficulty in sleeping was not helped by the fact that there was quite a lot of traffic noise from the adjacent road.

Would we stay again? Yes, definitely, if ever in the area again (highly unlikely, Bracknell seems a nothing place) as long as it was a cooler time of year. We imagine the hotel to be well insulated and so very warm and cosy in winter. Out of interest, the receptionist confirmed that they have just been refurbished but may get air conditioning next year.

Summary: A really nice place, good value for money (we booked in advance and opted for the no refund rate in the event of cancellation) and a real credit to the staff - such a shame that our stay was marred by a factor completely out of their control.

Room Tip: Ask for a room at the front overlooking the car park as they are probably quieter in terms of road n...
See more room tips
  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daisywoodbank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
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English first
Romford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2012

Stayed here with four friends (two rooms) after spending the afternoon at Ascot races.

Spacious room, clean, comfortable beds, plenty of towels and tea and coffee supplies provided. We all slept very well. It was a very warm weekend and we were worried with no aircon but a fan was provided. The windows had a security lock and could be left open for air. That with the fan made the room adequately comfortable. None of us have air con at home anyway!

Reception staff very friendly and helpful.

We enjoyed a very nice buffet and cooked breakfast next door. Staff there were also very friendly.

Next year we plan to return to Ascot races and will stay for two nights next time. Although this is not the closest hotel to Ascot, we found our stay here so comfortable we will book to stay here again with no hesitation. Ascot racecourse was less than £10 in a taxi.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LauraSteveG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake District
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2012

Fantastic stay. Affordable and a lovely modern comfy room. Plenty of towels for us all and both rooms very clean. Included all necessary amenities. Staff exceptionally friendly, helpful and genuine. Definately will stay again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank treacleownsthistown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands, UK
Level Contributor
133 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed August 7, 2012

I stayed for only two nights on business as my client was just around the corner it was nice and convienient, the hotel has only 28 rooms and is very small compared to most Premier Inn's its staff are very attentive annd will always greet you as you arrive as there always seemed to be someone sitting in reception.

The rooms were the usual quality expected from Premier Inn spacious with a big comfy bed.

Breakfast buffet style with hot food provided on request, and whilst it claimed to be Costa coffee, it somehow doesn't live up to the taste in a Costa coffee shop, it never seems to doesn't matter which garage/hotel/restaurant that claims to offer Costa coffee, it never ever tastes the same, this was served in a pre-heated flask which probably doesn't help.

I used the restaurant next door twice as my company bought the meal deal which is a cut down version of the main menu and makes you feel a little like a second class citizen and I wish they wouldn't do that. The choice is limited and this is OK for two days but would get very tedious for any longer.

Overall a good hotel if you must stay in Bracknell and other than working there I can think of no other reason to visit.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveBMidlands_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bodelwyddan, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2012

We stayed here for the night while visiting legoland and couldnt have been happier with the hotel. The Staff were lovely and helpful and the room and meal deal was excellent value for money. Would definately stay here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samij79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 23, 2012

The English summer finally started, and we were given a room on the first floor, after one of the Reception staff went upstairs to check it was ready. The temperature in the room was 27degC, which is OK when you're out and about, but not for sleeping in. In the winter, how many people set their heating to 27? A fan had been provided, along with an instruction sheet explaining that the rooms have no aircon, so the fan would mix the air up a little.

Dinner was entertaining. A long wait at the desk to get a seat, despite having a reservation, and a long wait for food (45mins). When the manager asked if everything was OK, I told him that although I thought my fish was slightly overcooked, I had eaten it. He could not have been more helpful and apologetic, offered us a free dessert each (we just had one), and also reduced the bill. I've always thought it's impossible to get everything right, all the time, but it's what you do afterwards that counts, and that is what was very well done. I don't think I'm allowed to name him here, but you will know who I mean from this.

It was during breakfast that we discovered why everyone looked so busy. There must have been close on 100 Dads, Mums and Children staying there from Legoland trips, and I don't think the restaurant was staffed up for it. More delays for food to be replaced on the buffet.

It is a Premier Inn, so expectations are different from some of the other hotels we stay in. The normal standards of cleanliness applied, and the staff were all very friendly and helpful, when you could find one.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigBunnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 21, 2012

Stayed here for one night whist visiting friends nearby. Very friendly staff on reception. Room and bathroom very clean and to good standard. Excellant location with ample parking. Beefeater restaurant next door highly recommended for food and service

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tetley24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Bracknell (Twin Bridges) Hotel

Property: Premier Inn Bracknell (Twin Bridges) Hotel
Address: Downshire Way, Bracknell RG12 7AA, England (Formerly Premier Inn Bracknell - Twin Bridges)
Location: United Kingdom > England > Berkshire > Bracknell
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Bracknell
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Bracknell (Twin Bridges) Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
It's not just Legoland - this part of Berkshire has all the building blocks for a great family break, while this Premier Inn offers free parking, on-site Beefeater restaurant, spacious rooms and extra-comfy beds. We're just outside of Bracknell town centre, a leisurely gallop from Windsor and Ascot, and a 30-minute drive from Thorpe Park. There's easy road and rail access to London's great shopping, theatres, sporting and concert venues. It's not a case of 'what shall we do today?' more a case of 'will we have time to fit everything in?' Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: From M4(J10) join A329(M) towards Bracknell. At the small roundabout go straight over. At the Twin Bridges roundabout take the 2nd exit. Hotel is on the right. Next to the Downshire Arms Beefeater. Transport and local information: Coral Reef, Bracknell's Waterworld Discovery Park Legoland Bracknell Train Station 0.5 mile Heathrow 19 miles ... more   less 
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Premier Inn Bracknell (Twin Bridges) Hotel Berkshire

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