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“Best Hotel In the Area” 5 of 5 bubbles
Review of Radisson Blu Hotel, Zurich Airport

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Radisson Blu Hotel, Zurich Airport
Ranked #3 of 10 Hotels in Opfikon
Certificate of Excellence
GreenLeadersPlatinum level
London, England, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best Hotel In the Area”
5 of 5 bubbles Reviewed January 15, 2014

This hotel is perfect, i have stayed here on 3 occasions now, first time i stayed for 7 days,
and then a few stop overs,

Eveytime, the reception staff have been wonderful, Polite, Friendly, Interested in you plans and is everything is ok, will have a nice chat and make you feel welcome and at home,

The rooms are always clean, plenty of room to work, Good internet connection ( and free),

The bar has a very good atmosphere, the staff are the most friendly i have come across, after you stay there for a night they talk to you like you have been a local for years, they have made 2 small mistakes with my food order, but they have been very quick to fix it both times and apologised.

And the wine tower makes for good entertainment, makes a good place to entertain guests,

I can not thank the reception staff enough for going beyond there job to help me out when i needed assistance,

I can't Cant rate this hotel Enough or its staff.

Room Tip: For the best room try and get a "business" room, more space better rooms all round
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Philip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 15, 2014
Dear Guest

A big thank you for your detailed feedback. We could not ask for more than a satisfied guest. To see you have returned to our hotel numerous times makes us really happy. Thank you also for your comment about our staff, I am more than happy to share your feedback with them.

Thanks again, it is a great motivation to see our guests so happy.

Look forward to seeing you again soon.

Best wishes,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,154 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Montreux, Switzerland
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed January 13, 2014

For a Congress held in the hotel, I didn't have much choice...! I arrived at the front desk, my reservation had been correctly forwarded. The person(s) at the reception were friendly and helpfull.I got into my room, just to find that someone had smoken in the room which was a non-smoker one...! Went back to the reception, they changed the room, but instead of one with a view, I had a parking wall opposite... But I had not come for the view, had I...? My electronic room card was rejected by the elevator...they had to change it (it happened a few times...) ! The room was plain and dull, like any business room among the thousands around the world. But it was clean, the bed very comfortable and the bathroom LARGE : a luxury ! And highly clean (not a luxury !) ! The breakfast was correct, the choice of foods decent, but there was NO MAT on the table, even a paper one...! BAD point for a hotel in that category ! The service although was pleasant. So if you get off a plane, look for a one night room and don't intend to stay, this hotel is OK ! But don't expect more !

Room Tip: Ask one with A VIEW !!!
See more room tips
  • Stayed January 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DrH704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 14, 2014
Dear Guest

Thank you very much for taking the time to review our hotel and share your experiences. We appreciate constructive feedback, as we continuously try improve our service. We regret to hear that you experienced such inconvenience with your room and key card.

We nevertheless hope to welcome you back again in the near future.

Many thanks and kind regards,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed January 9, 2014

Let me start by saying if you have a short amount of time or quick layover and need a hotel at the airport this is the perfect location. We were there for just one night with a very early flight in the am. Staff was pleasant and prompt at check in, the room was clean and served it's purpose. We paid just over $200 for the night - I would be upset if I spent any more for the rates are a bit high. Ideally this room should run $129-$179max. If back again and needed a quick stay, we would stay again.

Room Tip: Maybe ask for one of the newer renovated rooms
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank topserviceFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 10, 2014
Dear Guest

A big thank you for your detailed feedback. A happy guest is what we strive for so we are glad you enjoyed your stay with us.

We hope to welcome you back again and until then, wish you well.

Best regards,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Konolfingen, Switzerland
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 8, 2014 via mobile

Typical, high pricing for Switzerland but perfectly convenient to ZRH (just a 5 minute, indoor walk away). Rooms modern, clean, & comfortable.
No issues for us. We'll definitely be back next time we have an early flight!

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SwissFamilySaunders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 10, 2014
Dear Guest

Thank you very much for your feedback. We are glad you took advantage of our location and enjoyed your stay with us.

We hope you had a safe journey back and look forward to welcoming you back again in the near future.

Kind regards,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia, Spain
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

The hotel is connected to the airport so it was easy to reach and avoiding the cold outdoors in winter months. Staff is extremely friendly, even to our kids and service was hats off! Decor was simple yet very nice and comforting feel yet professional at the same time. There is a mall attached so it was easy accessing the food and shopping. WiFi service on the high floor was good. Food's on the pricey side but that's Zurich in general. However, the mall's food court is easily accessible though not very cheap either. The wine tower was a really cool touch to the hotel.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank petrapenang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 8, 2014
Dear Guest

A big thank you for commenting on your stay with us. We are glad you - and your kids - enjoyed it here. I am happy to forward the comment about our service onto my team.

Thanks again and we hope to welcome you back again.

Yours,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 7, 2014

This is very much a solid business hotel when you have an early flight or want to be at the airport. Rooms are large (by European standards) have king beds, are quiet and comfortable. Getting to the terminal and your flight is a breeze, as is getting to a train. This place is all about provide the basics in a solid manner and location. I would be remiss if I did not mention the unique wine fairies... basically they have a large tower wine cellar and a bar tender uses pullies and ropes and randomly dances/does acrobatics with flashing lights. If nothing else, it gives you something to talk about when you say you stayed at the Zurich airport. Wine selection was pretty decent too...

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMarks2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 8, 2014
Dear Guest

Thank you very much for your feedback. We are delighted to see that you enjoyed your stay with us and that you had the chance to enjoy our Wine Angels. We are very proud of them and our 16m tall Wine Tower.

We hope to welcome you back again in the near future.

Best wishes,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajmer, India
Level Contributor
85 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed January 3, 2014

I booked the hotel online, based on general reputation of Radisson Blu and knowledge that it is based at the airport. The architecture is definately a big pull. After booking the room, the hotel offered a choice of upgrade options, none of them worth the value.

Break-down: Aiport View, is only "amazing" if it is offered on level 5 or above, below that level it is not worth the extra buck.

I agree with some of the reviews that a lot of their staff on the reception desk need to be more attentive to guest needs. They are all well mannered and courteous.

Also, the glass between the bedroom and the bathroom need some rethinking from the management.

The hotel and the staff are all willing to go beyond their call of duty, but guests do need to be proactive in letting them know of their own needs, and also providing their feedback at the checkout, or to the manager.

I am happy overall with the stay.

The restaurant is bit overpriced, better to use the restaurants and bars in the airport-station hub.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YashAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this review, January 5, 2014
Dear Guest

Thank you very much for your review. We are glad you read the previous TripAdvisor comments about our hotel. I will look at your input with my team, as we value any kind of feedback from our guests.

Regarding the window between the bedroom and bathroom; our hotel is a business and lifestyle property and this design is part of this lifestyle part. We apologise for the inconvenience caused.

We nevertheless hope to welcome you back again in the near future.

Kind regards,

Werner Knechtli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Zurich Airport

Property: Radisson Blu Hotel, Zurich Airport
Address: Zurich Airport, Opfikon, Zurich 8058, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Opfikon
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Opfikon
#1 Family Hotel in Opfikon
#1 Business Hotel in Opfikon
#2 Green Hotel in Opfikon
#3 Luxury Hotel in Opfikon
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Hotel, Zurich Airport 4.5*
Number of rooms: 330
Official Description (provided by the hotel):
The Radisson Blu Hotel, Zurich Airport is located just a few steps away from the arrival and departure areas of Zurich Airport. This enables the guest to be at the check-in area within minutes. Guests can also benefit from 69 parking spaces with direct access to the 8th floor. The Radisson Blu Hotel, Zurich Airport provides its guests 4018m2 of meeting and event space consisting of 52 Meeting and Board Rooms spread over three floors. The hotel offers Switzerland's most comprehensive range of services for multi-day conventions and conferences, as well as for smaller meetings lasting from a few hours up to a whole day. The hotel's largest room - ballroom - 'Zurich', located on the first floor with an area of 800m2, can be divided into four sections and can host up to 600 people. The spacious foyer has a spectacular view overlooking the Wine Tower.Modern hotel design in a class of its own, in the styles 'Chic', 'Fresh' and 'At Home' offered by the 330 hotel guest rooms which include the six one-bedroom 'Charme' suites and the spacious presidential suite.A spectacular highlight in the atrium lobby is the 16-meter high Wine Tower itself, which can be stocked with up to 4000 bottles of wine and champagne. All meeting delegates and hotel residents enjoy free high speed internet access in the whole hotel area. ... more   less 
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Also Known As:
Radisson Blu Hotel, Zurich Airport Hotel Opfikon
zürich Radisson
Radisson Blu Hotel, Zurich Airport Canton Of Zurich, Switzerland

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