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“Another great stay!”

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Le Meridien St. Julians
Ranked #9 of 32 Hotels in Saint Julian's
Certificate of Excellence
Malta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another great stay!”
Reviewed August 10, 2013

Another great stay at Le Meridien! Reservations staff was very helpful as always, and taking note of any dietary requirements, thanks once again to Antonella Briffa. The spa was fantastic, offering a very relaxing experience!

  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (569)
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Windsor, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2013

Le Meridien in St Julians was a lovely hotel perfectly located for St Julians, Sliema and Paceville. Bus stop is right outside. We had lovely room overlooking the stunning bay. Only negative was the lifts were really slow and seem to have a mind of their own! Would defiantely go back and stay in same hotel!

Room Tip: Ask for a sea view as the rooms at the back just look onto other buildings and you would be disapoin...
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  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank Jacinta66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2013

I have been coming to Malta for years so have tried and tested many a hotel across the island and so generally have high expectations.
I decided to go on holiday with two friends after leaving sixth form and found Le Meridien to be very reasonable for its 5 star rating. This of course put it in our good books before we even arrived.
To ensure that we weren't going to be shoved in the ..shall we say less desirable rooms, my mother rang to just check that we, three young adult girls, would be treated the same as more typical customers would be, and the response was fabulous. On arrival, we were upgraded to a sea view Preferred Guest room with three double beds and a gorgeous balcony view. This was done so completely free of charge.


The staff really made the hotel special. Each and every member would greet you with a good morning or evening and were more than helpful when we queried bus times etc
The cleaners also were lovely- after I losing my ring, they seemed to do all that was in their power to find it.

The location was lovely and incredibly easy to manoeuvre around the island from the bus stop right outside and of course, the amount of restraints surrounding was great. Plus happy hour is always a bonus!
On a slight negative, the pool area could do with a good scrub but not enough to ruin the experience.

Overall, the hotel made the holiday. The views, the staff, the decor, the price was just perfect.

Room Tip: Become a Starwood proffered guest...I have done so after this stay and the benefits are brilliant.
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  • Stayed August 2013, traveled with friends
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Helpful?
1 Thank aim_pascoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kildare
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2013

Myself and my husband visited the hotel in July for our honeymoon for 5 nights. We had a lovely stay. The rooms were spacious and well-maintained. The spa area was lovely and we enjoyed very relaxing treatments there with friendly, attentive staff, who we found very accomodating when we needed to change times because of another commitment. Breakfast was wonderful, with a broad selection to choose from and we enjoyed it in the room one morning for an additional charge of €4 which we thought was well worth it! Any food we had in the hotel was both generous and tasty. I must mention the little restaurant on the corner outside the hotel...well worth a visit!!! We were given a bottle of prosecco and lovely little cakes when I informed them at the desk we were on honeymoon. Our travel agent also mentioned this in the booking and I thought it would have been a nice touch if we had been given a room overlooking the bay. Unfortunately we were overlooking other buildings. Two minor complaints would be the size of the rooftop pool...obviously not much can be done about this. We learned the first day when there were no loungers left to be earlier the next day. Also, the lifts are very slow.
Overall, we thoroughly enjoyed our holiday there and found the staff to be particularly friendly, especially Sean, Gary and Jelmer who made us wonderful cocktails and told us all about the local area.
Finally, we would definitely recommend this hotel and make sure to try the cocktails!!!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sliema, Malta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 7, 2013

My husband and I spent a lovely weekend break in Le Meridien Hotel & Spa, St. Julian's. Our room was very comfortable with a lovely view overlooking Balluta Bay. The Staff all went out of their way to make our stay as comfortable and luxurious as possible. They were all very courteous, whether in the Reception, Bar or Restaurants. The food was excellent. The Hotel is very central and, although in the busiest part of Sliema/ St. Julian's, our room was very peaceful and relaxing. I would recommend the hotel any time, whether for a holiday or for a business trip. The facilities are top class. My husband and I will certainly visit again.

Room Tip: The best rooms are the ones overlooking Balluta Bay.
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  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank marietheresevassallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 5, 2013

First of all let me say that the location of the hotel was excellent, and for that reason alone I would consider checking in. But if it it luxury you are looking for, this hotel was sadly lacking.

Front desk staff were helpful in allowing us to check in early as we had a very early morning flight and were tired from travelling and arranged for our luggage to be sent up. The room smelt of damp, which was particularly strong in the bathroom, perhaps due to a drainage problem, and also the view on the balcony was of a car park and crane! So we decided to go back to reception and ask about upgrading to a sea view room, which was a reasonable extra 20euros a night.

Staff were helpful in getting our luggage moved, and as the room was not yet ready allowed us to shower and freshen up in the original room given to us - which we thought was great service.

New room was lovely with magnificent views of Balluta Bay and the church, perfect as during our first two nights there we were able to watch a magnificent fireworks, as part of a local fiesta, from our balcony. The front desk member who showed us the room was great in telling us about the local area and advising us about when to go to certain places to avoid crowds. All seemed well.

Quiet location with great local bus links to every part of the island (use cheap, local Arriva buses who serve all the same places as the tourist bus but at a fraction of the cost). You can pick up the local bus tourist leaflet with all the routes at the information centre or at main bus stations eg in Valletta. I was surprised that the concierge failed to mention the local buses as a way of transport to us, only handing us a tourist bus leaflet or suggesting we hire a car.

So why three stars? For the 5 star claim, and price we paid, this certainly wasn't on par with other 5 star hotels. But it could so easily be if it didn't fall down on such basic, simple things you expect as standard of even a 3 star hotel!

Housekeeping wasn't great - the cups/mugs wouldn't always be replaced/washed, milk and tea bags not always replaced, the free bottle of mineral water left in rooms each day would be sporadic, one day it would be left the next forgotten (although when I did point this out on our last day, the service desk sent one up within 20 minutes), we saw the same large piece of dust in the middle of the floor for four days, so I have to assume it wasn't always hoovered/moped! Such basic things you would expect of a luxury hotel. 5 star touches such a card to tell you the next day's weather or even simply replacing bathroom products everyday are so easy, but unfortunately lacking.

Also one day we signed up to their 'make a greener choice' plea, which stated that to be greener we wouldn't mind if our linens or towels weren't changed the next day. But what we didn't realise is that this would mean no housekeeping at all! Someone came in to leave us water (hurrah! They remembered), but the bed was left unmade and the overflowing rubbish at the bin wasn't even removed. This would have taken all of two minutes! So in our opinion, it wasn't so much a greener choice, which would be about not running the washing machine every day for every room, but about having one less room to clean for the hotel! And for the poxy five euro discount it gives you at certain restaurants, or extra points, it really isn't worth it! Having a clean room is worth more than that! These are the things which prevent it from being a luxury hotel.

And the automatic fridges in rooms are just a bad idea! You get charged for even picking something up. One shelf at least should be left clear so you can at least refrigerate water in such hot weather.

And the lifts - which all hotel guests we met complained about - were so painfully slow and there just wasn't enough of them for a hotel of this size!! Give yourself ten minutes extra whenever you want to go anywhere especially during busy times like breakfast or lunchtimes as they would be so frightfully slow and packed!!!

The spa area was nice, but the changing rooms themselves awful! No products like you'd expect of a luxury hotel, unwelcoming looking showers, soaking wet floors which weren't regularly moped - this all let the spa area down! We preferred to go back to our room to shower after swimming! Much cleaner and nice! The pool on the top floor was nice, too, but small and it gets very busy so we preferred the indoor one on the third floor.

Another gripe was we were signed up to the SPG rewards club without asking to do so on check in (which we only found out when we asked to join!), and charged a UNICEF donation of a few euros without ever agreeing to it which we noticed upon check out. We paid the donation anyway as I really didn't want to cause a scene about a few euros, and the money was for charity, but it is the principle of the matter! You should have a choice!

When we enquired about booking dinner at a local restaurant one evening, the front desk member said we would have to wait until 8am the next day as the concierge finished at 8pm. We were going on an early morning trip so were leaving the hotel before 8! The staff member could easily have made a quick phone call to help us out- as you'd expect in a luxury hotel! In the end we used the wifi in the lobby to book it online ourselves.

I have to say though, one positive, was that I was sent a lovely birthday cake up to the room - which was very thoughtful. This is why i found the hotel so frustrating - good on so many levels such as the thoughtful cake, but unfortunately frustratingly lacking on basics (such as asking if we'd had a pleasant stay upon check out!). If we didn't have the magnificent sea view, I think we would've found it a lot more frustrating.

Room Tip: Sea view room will make all the difference
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anon67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2013

A very good hotel, contributing to a great impression for our first trip to Malta/St.Julian. Recommended.
- on a positive side: excellent sized room, great / efficient service, a particular positive feedback for Andre (DeCarlo) and Mario (Bugeja) - excellent manners, useful advises, an asset to your establishment.Also Packy from Spa, a good impression. Great Maltese evening and the "Happy hour" initiative.Good/tasty portions in the roof restaurant.
- minuses: slow lifts, main/huge issue. Read about this subject in the previous reviews, the replacement of the lifts will improve the overall impression of the hotel. Some things were not provided in the room (slippers,soap),over-used items (towel and bathrobe).The toilet push button,leaking.
- Side note: very much appreciated the botle of wine and little sweets, an extra reason for a return, for our future anniversaries.
Thank you & our regards,
Marian M.&L.

Room Tip: Rooms with the sea view well worth. Choose top floors better, if available/possible.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frank78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeMeridienMalta, General Manager at Le Meridien St. Julians, responded to this review, August 22, 2013
Dear Reviewer,

Thank you for taking the time to share your experiences following your recent stay at our hotel.

I am pleased to hear that in general you found the services and product on offer up to your expectations and I can assure you that your comments in relation to the housekeeping points have been addressed with our rooms division department. In relation to the lift, we do recognize that a number of our guests find them slow. As you very well indicated after reading one of my previous responses on the subject the hotel will be replacing these lifts in the very near future. We most certainly take the constructive comments raised by our guests seriously and we will continue to invest in our product so as to enable us to offer the experiences our guests expect from us.

While thanking you once again for sharing your comments, we do look forward to having the possibility of welcoming you back soon.

Yours sincerely,

Franco Vella
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien St. Julians

Property: Le Meridien St. Julians
Address: 39 Main Street, Balluta Bay, Saint Julian's, Island of Malta STJ 1017, Malta
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Saint Julian's
#6 Business Hotel in Saint Julian's
#8 Luxury Hotel in Saint Julian's
#8 Romantic Hotel in Saint Julian's
#8 Family Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien St. Julians 5*
Number of rooms: 276
Official Description (provided by the hotel):
Le Méridien St Julians Hotel & Spa in Malta is located within the bustling, cosmopolitan neighbourhood of St. Julians, offering plenty of entertainment and tranquility located along the seafront promenade. Enjoying excellent views, our hotel is an architectural gem, offering elegance with the relaxed feel luxury, boutique hotel in the Mediterranean. Enjoy international cuisine, accompanied by a refined selection of world wines, and take your coffee al fresco on the splendid terrace. Awaken your senses at the MyoKa spa and float in our tropical indoor pool where you will be revived by aromatherapy secrets from around the world Le Meridien St. Julians Hotel & Spa offers a relaxing ambiance for business travelers, families and couples. On the first floor of the premises, the meeting planner will discover a practical and modern background for their project, with an entire floor dedicated to business events. Free WIFI in the guest rooms as well as the public areas, indoor and outdoor pools (weather permitting)and 24h Guest service available via telephone and whatsapp/blackberry messenger. Le Meridien St. Julians Hotel & Spa is part of Starwood Hotels & Resorts Worldwide Inc. ... more   less 
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Also Known As:
Le Meridien St. Julians Hotel Saint Julian`s
Meridien St Julians
Le Meridien Malta
Le Meridien Saint Julian's
Saint Julian's Le Meridien
Le Meridien St. Julians Malta

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