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Palio's Restaurant at The Westin Dragonara Resort Malta
Ranked #27 of 306 Restaurants in Saint Julian's
Certificate of Excellence
Price range: $13 - $39
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Local cuisine, Scenic view, Kids, Families with children, Large groups, Romantic, Dining on a budget
Dining options: Lunch, Dinner, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
Glasgow, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“a disappointment”
2 of 5 bubbles Reviewed April 14, 2013

We ate in this restaurant on the 5th of April. The service was poor. we had a lengthy wait before our order was taken then we waited such a long time for our main course we called the waiter over and he asked if we were ready for our bill!!!. He then discovered the kitchen had misplaced our order and our main courses were not even ready. The food itself was disappointing; My husband and aunt ordered rib eye steak which had a choice of 2 sauces. Each had ordered a different one but when they eventually arrived they both had the same sauce, allegedly red wine sauce, which tasted more like a ketchup. The accoustics in the building left you feeling jarred as every sound appeared amplified. Overall not a good experience.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank PtrishaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at Palio's Restaurant at The Westin Dragonara Resort Malta, responded to this review, May 6, 2013
Dear PtrishaD,

Thank you for sharing your comments following your experience at the Palio’s Restaurant.

Please accept our apologies for not meeting your expectations during your visit. Your comments have been shared with the team. Should you wish to share with us further details please do not hesitate to contact me directly on stephanie.micallef@westin.com

Whilst thanking you again for your feedback, we look forward to having another opportunity to welcome you back to the restaurant in the future.

Kind regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

Visitor rating
    353
    114
    34
    13
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
LONDON
Level Contributor
176 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
“between average and very good - ie good but not wow!”
3 of 5 bubbles Reviewed April 13, 2013

its probably unfair to only give this a three, its nearer a four but such is life, first off I must say this place is excellent value, under 61 EUR for four of us and we had a bottle of wine, i ordered the burger which was pretty decent, but not the best I have ever had, my wife had a pizza calzone which was ok, her salad was very nice and so was the chickpea starter, my youngest had a kids burger which was basically the adult burger minus relish and was huge... lastly the best dish was a pasta dish my daughter had which was great. so basically its a reliable place but not wow.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JONMCINERN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at Palio's Restaurant at The Westin Dragonara Resort Malta, responded to this review, May 6, 2013
Dear JONMCINERN,

Thank you for sharing your experience at the Palio’s Restaurant with fellow diners.

We are glad to note that you have found the restaurant to be of great value and apologise if we fell short of your expectations. Should you wish to share with us further comments on your experience at the resort please feel free to contact me directly on stephanie.micallef@westin.com

Once again thank you for your comments. We look forward to another opportunity to welcome you back

Kind regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Love love love”
5 of 5 bubbles Reviewed April 11, 2013

Me and my husband loovee the food at palios !! We've been there a few times during winter and I'm sure we'll be going again - they always have these really yummy specials up excluding their usual menu, we've never eaten outside tho but the sea view that it has seems amazing so we definitely will sometime this summer

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nomnomnomfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at Palio's Restaurant at The Westin Dragonara Resort Malta, responded to this review, May 6, 2013
Dear Nomnomnomfoodie,

Happily we read that you love the food at Palio’s Restaurant. Thank you for sharing your comments following your visits.

We look very forward to welcome you back to the restaurant where in the warmer months you will be able to enjoy the evening with dinner served outside.

Best regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xaghra, Malta
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“wonderful experience”
5 of 5 bubbles Reviewed April 9, 2013

Whilst staying at the Westin Dragonara we dined at Palio's. We really enjoyed the evening, although not too formal the food was excellent, the atmosphere was so relaxing. The staff were of great service! We had a great time, will be back again! :)

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Allison A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at Palio's Restaurant at The Westin Dragonara Resort Malta, responded to this review, May 6, 2013
Dear Allison A,

Thank you for your review following your dining experience at the Palio’s Restaurant.

We look very forward to welcome you back in the future.

Best Regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
2 reviews
“Never no.1”
1 of 5 bubbles Reviewed April 7, 2013

How this restaurant has managed to be ranked no.1 in St. Julian's I have no idea. We chose this restaurant on the strength of the reviews. We were very disappointed. Yes, it is relaxed, informal dining but I wasn't quite expecting the cafeteria style interior. Definitely not what you would expect from a Westin resort restaurant. We were sat at a table against a wall, where the dado was thick with dust. The food was no better than the interior. We both chose burgers from the menu, expecting freshly cooked handmade burgers but what we got a frozen burger, no better than I would expect from a chain burger joint. Maybe in the summer season this restaurants location and large seafront terrace makes up for the poor food. We won't be returning.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank girlymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at Palio's Restaurant at The Westin Dragonara Resort Malta, responded to this review, May 6, 2013
Dear girlymonkey,

Allow us to thank you for your feedback following your visit to the Palio’s Restaurant.

Please accept our apologies for not meeting your expectations during your visit. Your comments have been shared with the team, as it is through comments from our guests that we can continue to improve on our service. I invite you to contact me directly on stephanie.micallef@westin.com should you wish to share any further details with us.

Once again thank you for your feedback, we hope to have another opportunity to welcome you back to the Palio’s Restaurant in the future.

Kind regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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