This place is more directed to tourists rather than repeat expat customers like me. However I decided to go there for the first time after living almost 2 years in Malta. I won't repeat the mistake, there are other places along the Balluta Bay and Spinola Bay with better food, friendlier service and just as good views.
I came alone at around 20:30 when the place was quite empty. Waiter suggested me a table, which was on the street side. Since there were many empty tables, I asked whether I could stay in a 4-person table with a view to Balluta Bay. That was okay.
Immediately after I had ordered (vegetable soup, fresh sea bream) another waiter, a senior local man clearly a head waiter or similar came to me and very impolitely announced: "Are you alone? You have to move to another table because I need that table for a bigger group!"
I would like to think I am a reasonable and practical person, so the ensuing situation would have been avoided if the person would have tried for example the following: "Excuse me sir, but it seems that we are getting full quicker than anticipated, so could we kindly move you to another table, apologize for the inconvenience."
However, when as a customer of a restaurant one is being subjected to rude behavior by a member of the personnel (who for one reason or the other seems to regard himself as a superior piece of existence than the customers of the premise), I was not all that happy to immediately comply with the demands. I thus pointed out that I had specifically asked whether I can sit in that table, so it would be unfair to send me to another table just after ordering.
The senior waiter's reaction was that that was a 4-person table and I "should have known better". He also repeatedly used sentences beginning "you have to understand that..."
He also very aggressively demanded: "Who told you you can sit there? Show me!"
I refused to start finger-pointing anyone.
Then I suggested to the senior waiter that I can move to another table if I can just take the soup, as I did not feel like staying in the place anymore, but the waiter told me that the sea bream ordered 2 minutes ago was already being made. At that point I just wanted to leave the place so I asked for the bill so I could pay it and leave. Eventually I got the soup (to another table) and bill only for that. The soup was just fine, however as a whole the experience was the worst possible on any scale. That seems to make it three in a row for this restaurant.
I tried to contact the restaurant directly but their e-mail address did not seem to be working.
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