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“Needs a makeover - urgently!”

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Radisson Blu Resort, Malta St Julian's
Ranked #8 of 34 Hotels in Saint Julian's
Certificate of Excellence
UK
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Needs a makeover - urgently!”
2 of 5 bubbles Reviewed October 7, 2013

Our stay was fine but defined by problems with the lifts which took almost all of our week's stay to fix (only one lift working in the whole hotel and the others may have been broken before we got there).
Bedroom and public areas are tired and need a makeover to justify anything like 5 star rating. I'd give them a 3 right now,
Also be aware that this hotelis quite far a awy from a shopping/eating/social;ising centre - a sold 20 minute walk. no sign of a courtest bus.
Breakfast were good and the lido area was very good.
Staff were excellent, managament completely invisible!

Room Tip: Go to the Intercontinetal!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank archierob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for your review. We are glad to hear you enjoyed the service provided by our dedicated team members. We are sorry to hear you found the location to be out of the way. We offer a courtesy bus service daily for those who prefer not to walk to the center. A public bus service is also available right outside the hotel grounds taking you to various parts of the island. Please rest assured that the issues you highlighted are in the process of being rectified. Should you ever wish to return please feel free to contact me directly and I will be more than happy to guide you through the booking process.

Sincerely,

Aaron Vella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,490 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (428)
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English first
UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Returning to the Radisson was no disappointment, the service and hospitality was first class.
The only disappointment was that the floor we were on looked a bit tired but we were told afterwards that the bathrooms were being refitted on our floor. This shortcoming was made up by the room being kept spotless and tidy, the food at breakfast was first class and served in the sun if requested, the evening meal was well presented and varied each night.
The reception desk was very helpful even helping us to log on to the WIFI in the hotel.
TAXIs are on the expensive side but Public Transport is very cheap, I would recommend hiring a car for the duration to visit the beaches , Medina, Valletta and the island of Gozo, Looking forward to returning next year to a refurbished 7th Floor.

Room Tip: A North side if you do not want the all the time and make sure the bathroom has been refurbished
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank TEDBUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for sharing your experience with future travelers. We are glad to hear that you enjoyed your break and found the Maltese people to be friendly and welcoming. The minor shortfalls you experienced are in the process of being rectified in time for your next visit. We look forward to welcoming you back.

Sincerely,

Aaron Vella
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Henley-on-Thames, United Kingdom
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

Having never been to Malta we were told that this hotel was fabulous. I'm not convinced only one lift working was fabulous but it was clean, the staff were attentive and the sun shone. One of the pools had loads of tiles missing which wasn't pretty. The breakfasts were lukewarm and it would have been nice to have a selection of coffees.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rowills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for your review. We are glad to hear that overall your stay was comfortable and enjoyable. Please rest assured that the shortfalls you kindly highlighted are in the process of being rectified. May we look forward to welcoming you back on your next visit,

Sincerely,

Aaron Vella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gibraltar
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

I stayed at this hotel during August for a wedding. Being my first trip to Malta I wasn't quite sure what to expect but the hotel was nice & clean and has good views of the ocean. The facilities in the hotel itself where fine with a decent choice of restaurant options and a good breakfast service.

The main fresh water pool was overcrowded very early into the day (towels being laid out to "reserve" beds was going on despite the notices saying this would not be tolerated). Most days we spent a few hours by the pool setup around the corner which although nice enough had salt water which I hate in a pool.

I found all the food in the hotel to be of a high quality with nice fresh ingredients being used, although the service in the bridge bar was extremely slow despite the friendly service.

The room was kept clean throughout our stay but I would say that the rooms feel a little tired and could do with being brought up to date quite a bit. I've not seen any hotel have an old bulky CRT TV for quite a number of years :)

The reliability of the lifts seemed to be very hit or miss which I've never experienced in a hotel before and this was quite frustrating being on a high floor. I think this is a regular problem as the hotel staff don't seem to phased by the complaints.

Overall we had quite a pleasant stay but I think some work does need to go into bringing this hotel up to a 5 star standard.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank AlexBGibraltar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for your review. We are glad to hear that you enjoyed your break. On the other hand we are sorry to hear that certain areas ranked below your expectations in terms of service. May we look forward to welcoming you back in the future.

Sincerely,

Aaron Vella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lochinver, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

The minute we walked through the doors of the hotel we knew we were going to have a great holiday and we were not disappointed. Our room was beautiful and when we opened our balcony doors we were absolutely bowled over by the view. We had the first of many night caps in the "Bridge Bar" where the staff were so friendly and as our week went on we were greeted with the same friendliness and interest on how our day had been and what we had been up to. Breakfast was a feast for the eyes" EVERY DAY". We had dinner in Le Bistro and again excellent service and wonderful food. Our rooms were always kept spotlessly clean and when we realised our balcony light was faulty we reported it to reception and within an hour maintenance were there to fix the light. Our last but by no means least mention goes to the concierge staff who every day were a font of local knowledge to us on what ever trips/excursions we had decided to do and always with such enthusiasm and a smile-Many Thanks!!

Room Tip: Our room was on the third floor facing the sea- Room 342!- Amazing view and so quiet!!
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  • Stayed September 2013, traveled as a couple
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    • Service
Helpful?
2 Thank NonsRobertTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking your time to share your experience with our future guests. It is great to learn that our team members succeeded in making your stay as comfortable as possible. We will certainly be sharing your comments with our team. May we look forward to repeating the same high level of service on your next visit.

Sincerely,

Aaron Vella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kildare
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

We stayed at the Radisson for 2 weeks in September and were in room 711. We had great view from our room. Rooms were clean and well maintained by staff. Pool was a nice relaxed area and no shortage of deckchairs or towels.
Breakfast choice was superb and all tastes catered for. Bar food was nice.
The frontline staff are excellent from reception, bar, and cleaners. Also the girls in the hairdresser/spa are wonderful. (especially Sandra). A special thanks to the bar man(can't remember his name) but he was reassured us it would not rain on our wedding day and the sun did shine !!!!!!


The reason we were in Malta was for our wedding and we held our reception in the Edge Restaurant at the Radisson. The venue is fantastic and turn out to be more than we expected.

The hotel is just a short walk to all amenities. We would recommend food/drink in Rocco's Bar, again that staff here are very good and friendly. Great bus service which is just around the corner from the hotel, bus no 12/13 brings you to Valetta. Would recommend going to Valetta, Sliema and Mdina.

Would recommend Malta for a wedding venue or a holiday and the Radisson Blu is a place that we look forward to visiting again.

Room Tip: Room 711, great views
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kildarepondhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Congratulations on your marriage. We are delighted to hear that your wedding celebrations went well and our team members did their part in making this day memorable. May we look forward to welcoming you back to celebrate your many anniversaries to come.

Sincerely,

Aaron Vella
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bistrita, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2013

I have returned from the Radisson in St. Julian’s where i stayed for a week. Overall it was a really pleasant and enjoyable experience and i can’t wait till I will return there.Fantastic views,choice of restaurants serving top class food. I will certainly be going back in the near future.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gelaro3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aaron_vella, Rooms Division Manager at Radisson Blu Resort, Malta St Julian's, responded to this review, October 8, 2013
Dear Guest,

Thank you for taking your time to review our resort. We are delighted to hear that your stay was comfortable and enjoyable. May we look forward to welcoming you back soon.

Sincerely,

Aaron Vella
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Resort, Malta St Julian's

Property: Radisson Blu Resort, Malta St Julian's
Address: St George's Bay | St. Julian's, Saint Julian's, Island of Malta STJ 3391, Malta (Formerly Radisson SAS)
Phone Number:
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Saint Julian's
#4 Spa Hotel in Saint Julian's
#6 Romantic Hotel in Saint Julian's
#6 Family Hotel in Saint Julian's
#7 Luxury Hotel in Saint Julian's
#9 Business Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Resort, Malta St Julian's 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Radisson Blu Resort, Malta St Julian`s Hotel Saint Julian`s
Radisson Saint Julians
Radisson Malta
Sas Radisson Malta
Saint Julians Radisson
Radisson Saint Julian's
Saint Julian's Radisson
Radisson Bay Point Malta

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