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The Westin Dragonara Resort, Malta
Ranked #4 of 34 Hotels in Saint Julian's
Valletta, Malta
1 review
“Holiday”
5 of 5 bubbles Reviewed March 5, 2014

Excellent service from start to end! Very warm and welcoming staff, always ready to go out of their way to satisfy even your smallest of requests and great value for money! Apart from the outstanding views and incredible food! :)

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azammit2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 10, 2014
Dear azammit2014,

We are very happy to note that you have enjoyed your stay at the Westin Dragonara Resort.

Thank you for sharing your comments with fellow travellers following your visit. The resort indeed enjoys wonderful sea views, as you have mentioned in your review.

Once again, we thank you for your comments and look forward to welcome you back.

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (706)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 4, 2014

I organised a corporate event at the Westin and all I can say is they have a very high level of service, very attentive and accomodating. Food is brilliant too. They are well equipped and also ideal for guests with special needs. I recommend them.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nadine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 10, 2014
Dear Nadine M,

Thank you for choosing the Westin Dragonara Resort for your event and for your recommendation.

Gladly we note in your comments that your event went very well and we look forward to another opportunity to work with you again in the future.

Kind regards
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrickfergus , Northern Ireland
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 4, 2014

Typical Westin resort , sumptuous and lavish with the executive rooms being hugh but a bit under decorated, a couple of cushions or a throw on the bed would be nice. Breakfast great in the main dining room , good choice. The 2 hours of executive level drinks from 6-8 is an added bonus. Great choice of bar food although had to send a cold meal back, but as expected treated very seriously an a free drink to help.
Great location for paceville and spinola bay. Numerous restraunts and bars to choose from.
Stayed in feb , with a lot of the hotel closed for the season , only one restraunt open and very pricey.
Downside ...acoustics ....you could hear everything, people talking on the balcony , people above you and beside you.
But definitely worth a return. Staff wonderful .

Room Tip: Try the left wing , it gets all the sun.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mervyn64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 10, 2014
Dear Mervyn64,

Thank you for your review and comments following your stay at the Westin Dragonara Resort.

We are glad to have welcomed you to the resort and happy that you had a good overall stay. Please do accept our apologies for the items where we have fallen short of your expectations. The items you have highlighted have been shared with our team, as it is from the feedback from our guests that we can continue to improve on our service.

Once again, we thank you for your comments and look forward to another opportunity to welcome you back to the resort in the near future.

Best regards
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed March 3, 2014

We stayed here in late January 2014.
Huge hotel but a lot of areas closed as it was off-season.
Wi-fi is available at a cost & 'free' coverage in hotel lobby is awful.
Food in Hotel was good especially the Buffet Breakfast.
Rooms are large but are a little dated now & certainly not 5 star.
Likewise indoor pool area is not a place to relax as it's open to general public & is constantly busy.
I'm sure this hotel would be nicer during the summer but we didn't think it was as good as other Starwood 5 star hotels we stayed in before.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DCBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 6, 2014
Dear DCBK,

Allow us to thank you for your feedback following your stay at the Westin Dragonara Resort.

With regret we read that we did not meet your expectations during your stay with us. Please do accept our sincere apologies for where we fell short. As a resort we are always engaging in renovating works to keep the resort looking renewed, thus your comment regarding the rooms comes at a surprise. We would value further details regarding your experience at the resort and in this light we invite you to contact us directly on stephanie.micallef@westin.com. We thank you for your feedback and thank you in advance for your time to provide us with more details. It is through the feedback we receive from our guests that we can continue to improve on the service we offer.

We hope to have the opportunity to welcome you back to the resort in the near future should you plan a return visit to the Maltese Islands.

Kind regards
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south west england
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 3, 2014 via mobile

We stayed here for 4 nights at the end of Feb. Checked in really late into an executive club room and it was massive. Bed is truly heavenly. I highly recommend the executive club rooms. You have breakfast in the club room which is lovely and cosy. You also get free drinks and canapés for 2 hours in the evening in there plus free wifi.
The staff are the best bit about this hotel. Every single one was super friendly, always full of advice and information if you asked. Our concierge George went above and beyond for us every day.... He was truly amazing.
The only slight downside is the spa. This does not match the 5 star feel that the rest of the hotel has but it's fine. The gym is really well equipped. Would I stay here again?..... Definitely!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank wiltshirepam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 6, 2014
Dear wiltshirepam,

Thank you for your review following your stay at the resort.

Very happily we read in your comments that you have enjoyed your visit to the resort and the resort’s facilities. The Westin Executive Rooms indeed enjoy the access to the Executive lounge. The lounge truly enjoys wonderful views of the Mediterranean Sea and offers breakfast and pre-dinner drinks in a relaxing atmosphere. We are happy to know that you have enjoyed this service at the lounge.

Once again, we thank you for your comments and look forward to another opportunity to welcome you back to the resort.

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Gwann, Malta
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

This was a great break for us all, stayed in one of the contemporary suites which are very comfortable especially for us who had a toddler with us. All amenities in the room where very useful, the view and sound of the crushing waves at night will be missed. The employees are so friendly they make you feel so welcome, especially all front desk and lobby bar staff. Thank you so much

Stayed March 2014, traveled with family
Helpful?
1 Thank Alley306890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 4, 2014
Dear Alley306890,

Gladly we read that you have enjoyed a great weekend break with your family at the resort this March.

Thank you for sharing your comments following this visit and for choosing the Westin Dragonara Resort. We look very forward in welcoming you back to the resort in the near future.

Best regards
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new zealand
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

Stayed in the Tower room, definitely a great Hotel, location on the waterfront, Casino on site separate to Hotel, Staff very obliging couldn't fault them. I would definitely stay here again, Close to shops also a wonderful walk around the harbour of Sleima, just perfect.

Room Tip: pay the extra for a Tower Room the balcony is huge biggest ones I've seen in a while.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mistyNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, March 4, 2014
Dear mistyNewZealand,

We happily note that you had a good stay on the Maltese Islands and the Westin Dragonara Resort.

As you have very well mentioned in your review, the resort indeed enjoys a great location. The Westin Dragonara Resort is located very close to the centre of St. Julian’s and very close to shops and other amenities. However, it is cut off on a peninsula enjoying the great sea views, which could certainly be admired from your Tower Room.

We thank you for your comments and for choosing the Westin Dragonara Resort for your stay on the Island.

Be well
Stephanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Dragonara Resort, Malta

Property: The Westin Dragonara Resort, Malta
Address: Dragonara Road, Saint Julian's, Island of Malta STJ 3134, Malta
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Julian's
#3 Luxury Hotel in Saint Julian's
#3 Family Hotel in Saint Julian's
#4 Romantic Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Dragonara Resort, Malta 5*
Number of rooms: 340
Official Description (provided by the hotel):
Suffused with the clear stillness of our refreshing seaside location, The Westin Dragonara Resort is a place where nothing matters except your delight. The resort rests on its 74,000 square metre peninsula like a crown jewel, with the azure waters of the Mediterranean lapping against two private beach lidos, their outdoor pools, gorgeous views and direct access to the sea. Recharge in our WestinWORKOUT® gym. Entertainment abounds, with diving, watersports, and Malta’s historic casino ... more   less 
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Also Known As:
The Westin Dragonara Resort, Malta Hotel Saint Julian`s
Westin Dragonara Resort Malta
Westin Dragonara Hotel Malta
Dragonara Resort Malta
Westin Saint Julian's
Saint Julian's Westin
Westin Dragonara Malta

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