I have just returned from a 7 night stay with my daughter. Had stayed here about 4 years ago in a Marina room, so this time decided to upgrade to a seaview room.
Room was excellent, staff superb - very professional & friendly, and the buffet breakfast was marvellous.
However, on checking in and handing over our Voucher, which stated a seaview twin with bath, we were shown to a room with one double bed. It was immediately changed to a twin, but why did the Receptionist not notice what was stated on our voucher? Then, when I received the bill on departure it was made out to Mr & Mrs? When I queried this, I was told that the Hilton Computer system did not recognise a father staying with his daughter - really, in 2009 - this is not acceptable.
Only a small point of concern, but in a 5 star hotel this should never have happened.
- Official Description (provided by the hotel):
- Ideally located in the prestigious Portomaso development within the fashionable district of St. Julian’s, the Hilton Malta hotel has come to represent the style, comfort and hospitality for which the Hilton brand is renowned. Standing as a centrepiece of the coastline and an intrinsic part of the Tumas Group’s flagship design, Hilton Malta sits comfortably alongside Portomaso Business Tower, the Residences and Yacht Marina in one of the most exciting and dynamic property developments anywhere in the Mediterranean. With remarkable views of the Mediterranean, the 410 rooms and suites available offer the discerning guest unrivalled relaxation and comfort. All the hotels rooms and suites have a Mediterranean décor with eith a balcony or terrace overlooking the prestigious Portomaso Yacht Marina or offer spectacular views of the Mediterranean Sea. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Malta Hotel Saint Julian`s
- Hilton Saint Julians
- Hilton Saint Julian's
- Hilton Hotel Malta
- Saint Julian's Hilton