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“The Batam Bules” 4 of 5 bubbles
Review of GRILL FACTORY Bar & Steak Restaurant

GRILL FACTORY Bar & Steak Restaurant
Ranked #2 of 20 Restaurants in Nagoya
Price range: $3 - $36
Cuisines: Steakhouse, American, Bar, Grill, Pub
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Validated Parking, Waitstaff, Wine and Beer
Description: Across the street from Nagoya Hill Shopping Centre (Beside Panin Bank Or M2 Karaoke). Tucked in busy Nagoya you will find the Grill Factory. Here you can watch the hustle and bustle of Batam while enjoying a quiet and peaceful atmosphere. We serve Steak from 3 countries: Australia, New Zealand, and the USA. Our special is our Wagyu Steak from the US, marbled beautifully with fat and so tender. We keep it chilled so it is always fresh. Not one person who ordered it regretted it. We also serve pasta, pizza, and various Indonesian dishes. Separated smoking area. Full Bar. Halal.
Batam, Indonesia
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“The Batam Bules”
4 of 5 bubbles Reviewed May 11, 2014

Having recently moved to Batam to get away from the hustle and bustle of an overly busy and stressful life, I was thrilled to find this gem in Nagoya. Tasteful decor, the mood is casual yet upscale. We had a party of 5 so many of the menu items were sampled and enjoyed. The prices were 30-40% lower than Singapore or the US (which is our native country). The staff was friendly and very accommodating. I ordered a New Zealand tenderloin medium rare, and it came out more rare than I expected. But it was freshly delivered on a grill plate that was sizzling and the steak quickly arrived and my preferred doneness. This is ideal since most people have different views on the proper temperature.

Below the steakhouse is the meat and wine shop so you can pick up your favorite items to prepare at home which ideal for an expat looking for a regular dose of Western food.

  • Visited May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Batam_Bules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Visitor rating
    9
    26
    6
    7
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Singapore, Singapore
Level Contributor
181 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Reasonable taste”
4 of 5 bubbles Reviewed May 5, 2014

The steaks are better compared to most steaks in Batam, but really there's nothing mind-blowing about it. I personally love the mushroom sauce for the steak, but the best steak shouldn't need sauce at all.

The impressive part of the restaurant is the service. The waiter and waitresses explained the menu with excitement, and when we requested additional items (sauce and straw) they happily gave it to us.

The atmosphere of the restaurant is nice too, with dim lights and 90's songs play softly in the background. The indoors is slightly smoky as it's connected to the kitchen (guests can watch the chef grilling the steaks), but it's okay for me. For those who can't stand smokes, there's a nice outdoor seating area.

  • Visited May 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
3 Thank RinOreyva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Value for money”
4 of 5 bubbles Reviewed March 7, 2014

Good food comes cheap here. Paid S$80++ for a 3 course steak meal with fruit juices for a family of 4. Special shout out to their black pepper sirloin steak.

Visited December 2013
Helpful?
2 Thank DinaIzwan96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Batam Center, Indonesia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good Food but cheated on menu”
2 of 5 bubbles Reviewed January 4, 2014

Food was good. Be Careful about menu and price. We ordered rib-eye, but the friendly waiter, after taking the order and the menu card, later asked us if we want to switch to another 'fresher' item. We said yes, believing the price of the new item to be in the same range as our initial order. However, when the bill came, the new item's price was 200% higher than initial item. Moreover, the new item was not worth its exorbitant price. So be careful!!!!!

Visited January 2014
Helpful?
1 Thank Mamen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wavre, Belgium
Level Contributor
137 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Good steaks and friendly atmosphere”
3 of 5 bubbles Reviewed November 23, 2013

Just 5 minutes walking from Nagoya mall...Nice grill place. Personal are friendly, steaks are good, there is a choose between Australian, New Zealand and USA steaks... Portion is not very big but just ok so take something before if hungry. The pizza are not good !!!!! don't try them.
Have fun !

  • Visited November 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank soserge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grillfactorywilliam, General Manager at GRILL FACTORY Bar & Steak Restaurant, responded to this review, October 18, 2014
We felled so great bcoz have a try to served to you in this restaurant... but we really sorry regarding yours tested of pizza. Here we have been change the way to make the Pizza, and we will so happy if still have chance to let you try our new pizza.
We very welcome you soon..
regards
zen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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