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Nagoya Mansion Hotel & Residence
Ranked #7 of 28 Hotels in Nagoya
Reviewed June 9, 2014

My 1st time reviewed of this hotel is all abouy money.Overall Front desk is excellent service.Many thanks to Sintong for his service rendered.
Why i said all abt money is because u still need to place deposit even though u wanna settled full amount for the hotel price.Its their protocol they said.
2ndly,my first time encountered that ice bucket is chargeable.even a 5* hotel didnt charge a single cents for it.
The other thing is the hotel didntprovided any BABY COTT.Its quite a hassle for me when they didnt provide that service.
The best things Nagoya is a walking distance like 10mins walk.If u have a kids with u not to walk there as their road is narrow and there is no pedestrian lane .Adviseable to take a cab from the hotel.
My overall experience,if i have another chance that would be my last stayed due to certain things which not met to my expectations But the hotel room is clean and comfortable to stay in.(Fyi no connecting room also)

  • Stayed: June 2014
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3  Thank Eija81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 - 241 of 316 reviews

Reviewed June 1, 2014

Stayed 2 nights. Rooms were clean and air-con was good. Everything went smoothly. I read of power cuts but it didn't happen to us. Reception and concierge staff were fast and efficient. Spoke good English. My son inadvertently left his Apple laptop in his hotel room and I called the hotel after I returned back to Singapore. Pleasantly, the hotel staff told us that the laptop was found and will await our return to collect it back. What a wonderful experience this makes. Thank you, Nagoya Mansion for a very pleasant trip indeed.

  • Stayed: June 2014, traveled with family
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1  Thank Joyfulllly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

I stayed here for a brief one night stay in Batam. The hotel room was very clean with decent views of Batam and also Singapore in the skyline if you stay on the North facing side.

Hotel staff were very helpful with good English. Bar, Cafe and restaurant in-house too.

Good location to access the NED for the social scene.

Room Tip: North facing to see Singapore skyline
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  • Stayed: May 2014, traveled with friends
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1  Thank Damian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

1) the hotel wifi is very unstable. It often prompts me - overlimit access pool

2) hotel is not flexible, did not even accomodate to basic request like one hour extension of check out. Gave me a twin bed instead of a double bed and said :sorry, hotel is fully booked. Terrible service that ended me having to sleep with my husband on different bed

3) cleanliness is horrible. There are stains on the bedsheets. Oh well.

4) This is the worst of all experience. The water is yellowish accompanied with rust stain at a point when i was using. I got a shock of my life and got so paranoid that i think my skin is itching after.

All in all, this is the worst hotel in batam that i ever stayed in. I stayed in 3 other hotels and all was much better.

  • Stayed: April 2014
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5  Thank Boxybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

It has most of the facilities a hotel should have. The bed was comfy and the place was spacey enough. The only downside was there were power cuts for about 3-4 times during my one night stay. The power cut wasn't really that long but it took about 5 minutes for the power to come back on but it went on and off within 2-3 hours which was pretty annoying. and the toilet was not all that well refurbished but it was decent for a good shower. Breakfast was pretty good and they had varieties. the pool was a tad bit small and it's very nearby the restaurant at night so people can actually watch you swim for entertainment. lol.

  • Stayed: March 2014, traveled with friends
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Thank Fui Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

Went for short getaway with friend for 3d2n. First night was terrible as someone was knocking on our door in wee hour (2 times). Informed the receptionist and they pretty professional and handled the matter in a polite way. This hotel pretty new but the pool too small and saw some renovation was going on.. The staffs are friendly and always a smiling face on their faces which makes your stay more relax... This hotel very near to Nogaya mall and only takes 10 mins walk. We went for seafood at the Harbour Bay Seafood Restaurant and the food was good and price reasonable.
Overall my experience during these 3 days was awesome and will go back again...

Room Tip: my room not bad... 1706
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  • Stayed: March 2014, traveled with friends
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1  Thank aggy1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

My first stay of one night at this still very new hotel. Reception was on the 3rd floor and checking in was fast with friendly staff. The room was spacious but the bathroom was quite small. In room facilities was ok for the price paid esp with free WiFi. Dinner at the restaurant was reasonable. Breakfast was standard and adequate. The service staff were very friendly and attentive. The bar was well promoted but after waiting for 15 mins for someone (no one was manning the bar) to serve I gave up and returned to my room. Checking out was fast and friendly too.

  • Stayed: March 2014, traveled on business
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Thank Regulartripster2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nagoya Mansion Hotel & Residence

Address: Jl. Imam Bonjol, Kampung Utama no. 1, Nagoya, Riau Islands Province 29444, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Nagoya
#5 Spa Hotel in Nagoya
Price Range: $30 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nagoya Mansion Hotel & Residence 4*
Number of rooms: 196
Official Description (provided by the hotel):
WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, offices, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal. ... more   less 
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Also Known As:
Nagoya Mansion Hotel & Residence Batam, Indonesia

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