Firstly, it's a comfortable place. My deluxe room had a comfortable queen sized bed with many pillows and a soft comforter. The hotel places little touches that are unexpected, like a mobile serving tray for tea.
However, its a little bare in some places. Its ads promise a gym and also tries to sell gym memberships. But when I was there, the gym was not ready- apparently it's a work in progress. The mini bar, room service delivery didn't have anything. It does however have free complimentary coffee and tea. Food is so-so @ meal times. The reception and lounge are quiet (music?) and don't have any life.
I had no problems with the bathroom flooding like some people did. I also appreciate the smoke free lobby and rooms as well as the serenity of the surroundings.
The main minus point is the location. Although it's supposed to be a short walk to the nagoya hill shopping centre, it runs on the road where many cars and motorbikes zip by and as a lone traveller I was truly concerned I would be a victim of snatch theft. I could opt for a cab but that would set me back by a 4 or 5 dollars per trip and frankly it's really necessary after nightfall for me due to visibility. I feel that if it improved its in-house services and added more life and facilities people would have more options. There are no shops nearby and therefore one definitely has to go to the mall for basic needs.
Security and service was gracious. Staff could understand English. However upon reaching they made me wait for 15 mins when my room key couldn't open the door, then abruptly changed my room when they found it was actually occupied (?!). A bit strange over there.
- Official Description (provided by the hotel):
- WELCOME TO NAGOYA MANSION HOTEL AND RESIDENCE Nagoya Mansion Hotel & Residence is the newest iconic landmark on the island of Batam, the first to offer residential, hotel and lifestyle facilities in one environment. Other facilities are available to support your business and leisure activities include La Bamba Restaurant, La Brisa Food Park, La Brisa Juice Bar, Meeting Rooms, Swimming Pool, Parlente Bar, Mini mart, La Destino Fitness Centre, Business Lounge , Bakery and Pastry Shop, Sky Lounge rooftop (Opening soon) and La Vida Healthy Spa (Opening soon) Located in the central of Nagoya district, Nagoya Mansion Hotel & Residence is surrounded by banks, ofﬁces, malls and hospitals. Only 45 minutes drive from hang nadim international Airport, 10 minutes drive from the Harbour Bay international Ferry terminal, 15 minutes away from Batam Centre International Ferry Terminal and 30 minutes drive from Sekupang International Ferry Terminal. ... more less
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- Also Known As:
- Nagoya Mansion Hotel & Residence Batam, Indonesia