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“Don't waste your Marriott points” 2 of 5 stars
Review of Riviera Marriott Hotel La Porte de Monaco

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Riviera Marriott Hotel La Porte de Monaco
Ranked #1 of 8 Hotels in Cap d'Ail
Boise, ID
Level Contributor
171 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Don't waste your Marriott points”
2 of 5 stars Reviewed December 25, 2012

We were excited to be in Monaco but disappointed in the hotel. It reminded me of a 70's hotel battered by the salt seas. The pool was tiny and although outside did not take advantage of the ocean. The dock area is nice to see the yacht but the hotelvwas simply not up to pare with the area or cost

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PorscheBoxster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Washington DC, District of Columbia
Level Contributor
79 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed December 10, 2012 via mobile

We stayed here in the summer and we expected a much nicer hotel. The main issue was that the AC was not working and we were told this is normal in the summer at this property. It made the rooms feel very muggy and humid. The hotel staff was not very helpful in getting this resolved. I did contact Marriott after our stay and they were very helpful in compensating us for the trouble.

The hotel is in a good location to access other areas in the South of France. We took several day trips from here.

  • Stayed January 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank dput
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 27, 2012

The hotel itself is okay, nice view of the port.

I will say there is a reason why the isn't many photos of the fitness suite, it is very dated and you would struggle to get much from it, I think it is just there to say the hotel has a fitness suite, very disappointed with it.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prosper, Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 15, 2012

We absolutely loved this hotel. The restaurant was very good. We were able to walk most places. Did take a bus (which stops right outside the hotel) to Eci (which is a must place to visit!). The room was very lovely and faced the marina where we could watch the yachts come in and out of the harbor.

Stayed June 2012, traveled as a couple
Helpful?
2 Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Portland, Maine
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed November 7, 2012

If you are driving to the hotel, very difficult to find because of all the tunnels and lack of signs. Once we got there, hotel was nice. Nothing exceptional. Upgraded to a suite with a great view. Pool area was very inviting although did not use.

Room Tip: Request a room with a view of the harbor.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank spsandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 28, 2012

My first time in Monaco for business... I was concerned by the reviews, but as my colleague had already booked the rooms, I just hoped for the best.

We got the bus from the airport straight to the hotel, despite being early, our rooms were ready, after a small confusion about the amount of days we were staying (had booked 2 and then added 2 more on) we were given our card keys with a cheerful smile.

My colleague had a room with a balcony and a view of the harbour, yes the helicopters were coming in to land, but this was not an issue. My room was of the mountain view and the neighbouring apartments. There was also the training pitch for the local football team, which some people may find annoying, but the lack of free internet, meant that was my entertainment for an hour or two before setting out.

The rooms were clean and spacious, a king size bed and plenty of storage space. The bathrooms were equipped well and had large towels!

The only 2 small things were that the TV had terrible picture quality, my colleagues room was the same, and they did not always fill up the teas and coffees.. we had to phone for milk and sugar on a couple of occasions, but they were promptly brought up with a smile :)

The restaurant was lovely, not to expensive, we had the sea bass and the burger on one night and the lamb and the Carbonara on another night, service was excellent with no issues.

The hotel is some distance away from things, but there is a bus stop 2 minutes walk which gives you buses for all routes around Monaco and we had no issue with these.

On the day of check out we were assisted by a very helpful man on front desk, who even sorted out for the shuttle bus to leave 30 mins earlier to get us to the train station.
I'd stay here again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank djnicksie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 27, 2012

Rooms are fine and if you get a room with a balcony and a view, then it’s golden. Hotel lobby is inviting and the outdoor poolside areas are gorgeous besides the good quality/elaborate breakfast.

But as for the hotel service and location, where do I start - we have never seen such a big hotel lacking on so many fronts but still running well in such expensive and competitive city... My guess is that the hotel caters to big groups, thus small group of people or couples should avoid this property …

Firstly, don't try to depend on the shuttle service for drop-off since they can leave anytime AROUND the scheduled time, earlier or later, depends on their mood ... Let’s not even dare to coordinate a pickup in case shuttle went out to drop people in the same area where you want to be picked up …

Concierge’s are out any time, any day, so you are on your own since even the front desk staff can't help you …

Rooms don't get cleaned or refilled with bar food in case you leave room in the afternoon when the rule is that housekeeping staff works/checks rooms until 4:00 PM...

Lastly, good luck finding the hotel since it's away from everything and hidden in an alley, so if you are arriving at night and don't have a really good/working GPS, keep some time aside to find this hotel ...

Room Tip: If you don't expect good service, have a rental car with a working GPS and the room rates are lo...
See more room tips
  • Stayed September 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Shelmehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riviera Marriott Hotel La Porte de Monaco

Property: Riviera Marriott Hotel La Porte de Monaco
Address: Port de Cap D Ail, 06320 Cap d'Ail, France (Formerly Marriott Riviera La Porte de Monaco)
Location: France > Provence > French Riviera - Cote d'Azur > Cap d'Ail
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Cap d'Ail
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riviera Marriott Hotel La Porte de Monaco 4*
Number of rooms: 186
Official Description (provided by the hotel):
Casting a serene reflection upon the Cap d'Ail harbor on France's Cote d'Azur, the Riviera Marriott La Porte de Monaco captures the spirit of Monaco. It's a magical place, where you can lose yourself in its fragrant breezes, profound beauty and international allure. As one of the premier hotels in Monaco, you'll be introduced to a superior level of service and amenities. Elegantly appointed accommodations beautifully blend extraordinary comfort with welcome features such as high-speed Internet access. ... more   less 
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Also Known As:
Marriott Riviera La Porte De Monaco Hotel Cap d`Ail
Cap d Ail Marriott
Marriott Cap D'ail
Riviera Marriott Hotel La Porte De Monaco France/French Riviera - Cote D'Azur

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