ive stayed here many times before and will definatley come back again,, great location,, nice rooms and nice staff,, but a special mention to heather on reception, shes fantastic,, very professional and really really helpfull,, heather phoned me in my room 10 minutes after i got in and asked if everything was ok with the room,, one hour later she phoned me again to say there was going to be music playing until late and would i like to move along the corridor to a quiet room because my room would be affected by the noice,, i moved to a lovely room which was fantastic and quiet,, brilliant customer service,, ive dealt with heather on my last 2 visits and she always makes you feel special,, jewel in the crown,, thankyou heather your a star,, chris x
- Official Description (provided by the hotel):
- Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms and 2 function venues for events for up to 350 people, suitable for weddings, corporate dinners, charity events, christenings and much more, we also house three bustling eating and drinking establishments. Open to residents and non-residents alike Let There Be Crumbs tearoom, Poetic License bar and Italian Farmhouse restaurant can all be enjoyed under our one roof. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Sunderland
- Roker Hotel Sunderland