We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Inspirational and unique!”

Serendipity Tea & Trinkets
Ranked #3 of 22 Coffee & Tea in Sunderland
Certificate of Excellence
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Kids
Dining options: Brunch, Lunch, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Highchairs Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wine and Beer
Description: Serendipity is a vintage style tea room serving delicious home made food, soups, scones and cakes made on the premises, unique blends of tea, Serving afternoon tea to a gold standard on vintage china, outside caterers, also hosts parties, events and crafts. Baby change facilities available and family friendly
1 review
“Inspirational and unique!”
5 of 5 bubbles Reviewed December 19, 2012 via mobile

Returned to the family home for Christmas celebrations and needed to arrange to Meet up with some old friends, my mum recommended this place as she had been a couple of times with her WI friends what a lovely beautiful place, it's so nice to see some new places springing up in my old home town, Sunderland is in need of some new creative blood. I could say so many positive things about this place, food is homely and delicious, surroundings and atmosphere are relaxed, nice music, staff are chilled, friendly and attentive and allow you to relax and don't rush you. what really impressed me was that my coeliac friend was catered for, they stocked gluten free bread and their clementine cake was gluten free too - I think this place will become massive!! And rightly so what an absolute gem of a place

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Yummymummy212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dotty J, Owner at Serendipity Tea & Trinkets, responded to this review, December 26, 2012
I could only dream of reviews like this when we started Serendipity, makes up for the fake bad ones!! merry Christmas and thank you

Cheers June
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

225 reviews from our community

Visitor rating
    166
    36
    8
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
“Lovely!”
5 of 5 bubbles Reviewed December 19, 2012 via mobile

I popped in here with my mother for a quick cup of tea and and a scone. We were after somewhere peaceful as a break from the hurly burly of Christmas shopping. Everything was just lovely, nice atmosphere and friendly staff too. We loved the china teacups.
We will return.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SHol01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dotty J, Owner at Serendipity Tea & Trinkets, responded to this review, December 26, 2012
So glad you enjoyed Serendipity and thank you for taking the time out to review us

Cheers June
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great place, great service, great food.”
5 of 5 bubbles Reviewed December 19, 2012

I go into this cafe on a regular basis and normally order a single espresso or americano, I've never had a bad experience and they serve the best coffee around compared to the dire offerings elsewhere. The service is always above and beyond fantastic and I dare anyone to find a better sandwich. It actually baffles me that this quaint and delightful business has even one bad review, they are obviously talking wet. I urge anyone to go in and have a great experience.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joseph_Star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dotty J, Owner at Serendipity Tea & Trinkets, responded to this review, December 26, 2012
Dear Joseph,
Thank you for taking the time to write us such a positive review, we are glad you like what we do, thanks also for mentioning a previous negative fake review, as you know we pride ourselves on our good customer service and it saddens us when people write obvious fake reviews, however we will just continue doing what we do best and hopefully people can read between the lines! cheers and merry Christmas June
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
80 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“HORRIBLE!!!!!!”
1 of 5 bubbles Reviewed December 17, 2012

the most arrogant staff EVER!!! when we pointed that we`d only like some drinks and no food, the man nearly kicked us out! he clearly showed that he does not like us NOT having anything to eat!!!!!!! the place looks cozy and clean, however the arrogance and rudeness of that man still makes me shiver only when I pass by along the street. AVOID if you can! just a few blocks up the street there is a lovely cafe called the corner cafe! fast service and polite, smiled staff!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
Helpful?
7 Thank Sil V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dotty J, Owner at Serendipity Tea & Trinkets, responded to this review, January 13, 2013
We are a family run business and our staff know the importance of good customer service therefore would never be rude or horrible to customers, as all other reviews have stated, the service here is second to none with a very relaxed atmosphere whether you order food or just drinks - we are a tea room, many of our daily customers just have a drink.
All of our customers are treated with respect after all what would we gain by being rude to customers!! following your review, we investigated cctv and checked with staff and none of our staff remember you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke
Level Contributor
3 reviews
3 restaurant reviews
“A touch of class!”
5 of 5 bubbles Reviewed December 16, 2012

I came here with a group of my friends for our Christmas lunch, my friend had been harping on about this place for ages so booked us in for our Christmas get together. I was not disappointed, firstly the place is really interesting and quirky, more like a place you would find in London! The food was delicious, I had a gorgeous hearty ham broth to start, then a Christmas sandwich to die for, chunky carved turkey, homemade stuffing and cranberry sauce, the gravy was so tasty, nom nom. The real asset to this place is the staff, they are so friendly and accommodating and seem to care about the attention to detail. there was also some live music that day also, a young lad playing guitar, all added to the festive atmosphere - I will definitely return here when I am next home , I just wish I lived nearer

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dotty J, Owner at Serendipity Tea & Trinkets, responded to this review, December 26, 2012
Wow such a super review, thank you so much :D

cheers June
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Serendipity Tea & Trinkets also viewed

Sunderland, Tyne and Wear
Sunderland, Tyne and Wear
 
Sunderland, Tyne and Wear
 
Sunderland, Tyne and Wear
Sunderland, Tyne and Wear
 

Been to Serendipity Tea & Trinkets? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing