I stayed at this hotel in June 2014, flying out of the airport the following morning, The hotel was ok, nothing special, but ok.
I got the shuttle from the airport, which quick enough. However it seems that if you get the shuttle, you are always going to be waiting in a queue at reception, fair enough if everyone else has got the shuttle too. Try and get off the bus first!
The reception is actually quite nice, open with big windows etc. The bar etc is also nice enough, but I imagine can get fairly busy if there a lot of people using it. There weren't that many chairs to sit on unless you were eating. On the whole the hotel seemed fairly clean, tidy and well presented.
The room I was given was fairly small, but was comfy enough. It was really noisey outside of the hotel from all of the planes taking off, but I didn't hear these in my room at all, which was pretty good. The room had blackout curtains and the bed seemed comfy too. The thermostat in my bathroom (I think room 265) however seemed to be stuck on full, the heat in there was unbearable, but the rest of the room was fine temperature wise.
I decided to go and quickly get something to eat before going to bed, I hadn't got to the hotel until 9pm, so wanted to eat really quickly and get to sleep as I had an early(ish) flight out the next morning. Sadly this wasn't to be. Basically there were not enough staff in the restaurant at all. I counted 2, but only one that actually seemed to be doing something.......badly.
When I arrived I asked for a table and was quickly ushered to one and given a menu. I was also asked if I wanted a drink, "yeah, just a beer please". The waiter returned a short while later and took my food order. I then sat and waited, and waited, assuming that my drink would be right along. The waiter passed me quite a few times, even went to the bar, but sadly my drink didn't turn up.
Finally when the food arrived (actually pretty good food it seemed) the waiter also brought a glass which he left on my table (I thought I was finally getting my drink). When he went to walk away I mentioned that I had also ordered a drink and he asked what it was. I clarified again and he went off to get it, leaving a new glass with beer on my table. Still not sure what the random glass was for, there was no water on the table or anything, and it stayed there. Perhaps somebody somewhere was drinking from a bottle.
At the same time the waiter was dropping off the beer I asked for some condiments, which he agreed to get and vanished again. I saw him a couple of minutes later serving another table and rushing again behind the bar. I realised my condiments were not coming and started eating anyway, always hopeful that they would arrive.....they never did.
Once I'd finished I waited a little longer for the waiter to come back so I could advise how I would like to settle. Again, he never turned up, so in the end I had to get up and go to the bar to ask that the food be put on my room.
When this first all started I actually thought it was amusing and didn't want to blame the waiter (he was expected to look after the bar and the restaurant, running around all over the place, so I though that it just needed more staff), however the guy was fairly rude and didn't seem to give a damn. He was certainly overworked though, so that could have had something to do with it.
All of the above re food wasn't terrible, it was bearable and the food was actually pretty good, but the service was very shoddy to say the least.
Breakfast in the hotel was actually pretty good. Buffet style as expected, with a descent selection (apart from fruit), so nothing really to complain about there. It did the job no problem.
I had a fairly good nights sleep in the end, as I said my room was quiet etc, so all in all that was a success.
The shuttle for the airport picks up right outside of the hotel, so is nice and easy to catch in the morning
This hotel in not terrible, it is comfy enough and for the price is actually fine. I have previously stayed in the Radisson Blu for twice the price, and apart from the size of the rooms and the proximity to the hotel, I wouldn't say it is better, actually worse in some respects.
If you are looking for a cheap hotel to get your head down, this is actually ok.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Oslo Airport Hotell, a hotel excellent for stopovers as well as a meeting point for your business associates. We are just three kilometers from the Oslo Airport and just hours away from the rest of Norway and Europe. We have shuttlebus to the airport and free parking for our guests. We also have an open restaurant and lobby bar 7 days a week.Our friendly staff welcomes you to a pleasant stay in the Oslo region. The conference centre is designed for efficient meetings and constructive work, with meeting rooms seated for up to 180 people and a total capacity of 275. All meeting rooms are equipped with technical facilities. We also offer free wireless Internet connection and free parking for all our guests.For the kids: In summer, easter and christmas we have a big play room with a jumping castle. We also offer childrens menu in our restaurant. We also just opened our new fitness room, see the pictures! ... more less
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