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“Nice hotel, good food, staff and shuttle..” 4 of 5 bubbles
Review of BEST WESTERN Oslo Airport Hotel

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BEST WESTERN Oslo Airport Hotel
Ranked #8 of 12 Hotels in Gardermoen
Leiden, The Netherlands
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice hotel, good food, staff and shuttle..”
4 of 5 bubbles Reviewed September 3, 2013

Quick check in by very capable staff and all questions were answered. The family room was just about enough for our family of 4 . Useful shuttle between airport and Hotel. However, it's not free, 70 NOK per adult. Nice restaurant and food. Nice service from jolly gentleman. However, it seemed they could do with some more staff in the restaurant the evening we visited. Breakfast was also good. Overall good value for money.

Description of the hotel should alert visitors to need to pay for shuttle.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Martin123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, September 5, 2013
Thank you som much for your nice feedback! We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
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Kos Town, Greece
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 27, 2013

Free parking just 10 meters from the reception. Fantastic room for children. Close to the airport but I didnt hear anything at night. Yoy can find a good price on net. Very good breakfast. One of the best I have seen in Norway.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gfsdsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, August 29, 2013
Thank you for giving us this very nice feedback regarding your recent stay at our hotel.

We value your feedback, and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon:-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 bubbles Reviewed August 23, 2013

It is actually far from the airport and from the city. so you are a bit isolated. Airport transfer is 10 euros per person per trip and then you get hammered another 20 euros per person for the train to the city. Taxis want 160 euros for that location... so it is "pay a lot of pay more" to go into town.
The room was amongst the smallest "family rooms" I have even seen. The beds took pretty much all the walking space and the sofa bed for the kids was completely unstable, squeeky and like sleeping on train tracks. if you have a lot of luggage and get assigned the lower ground rooms, good luck with carrying your stuff up and down the stairs... or as the receptionist put it "it is only a coupe of steps"! right, try it with 100 kg of luggage.
The "buffet" breakfast was very meager to say the least.
I do not suggest this for families with small children or people who wish to go into town. This is just for people waiting for the next flight.

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank CCEAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, August 29, 2013
Thank you for giving us a feedback regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

The hotel is locaded 2,6 km from the airport and we have a shuttle bus every 20. minute, takes 6 minutes. We do have an elevator, but our first floor has only 2 steps down, and we will always help our guest with luggage if they ask us. I agree with you regarding our "family rooms", when we make four beds they are a bit small, but the rooms have a normal size compared to other hotels. However we also have business rooms, which is connecting and they are more suiteable for families with children. Our breakfast I think is very good, we have warm dishes as meatballs, sausage, eggs, bacon, smoothies, fruit, all kinds of cerials, yoghurt, many types of bread, cheese, ham, salmon, salads and so forth. And you can make your own waffles. And in the summer we have a big play room with jumping castle, check-in for children, childrens menues and the children can paint their own coockies and so forth.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at +4763949500.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gardermoen hotels

Norway
Level Contributor
120 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed August 18, 2013

The hotel is new, modern and rooms are big. Friendly atmosphere. Bus transport from /to the aiport ( with a fee of NOK 70 one way). Nice restaurant where they served a dinner choice also glutenfree and diet. Can be recommended highly.
Internet working perfect.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lalina_Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, August 29, 2013
I am so pleased to hear from you, this was very nice reading:-) Hope to see soon again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed July 18, 2013

A very expensive 5 minute bus transfer from the airport ($15 pp each way), but still a good deal compared to the hotels that you can walk to from the terminal. Rooms were clean, check-in easy and all staff friendly and helpful. Small dinner menu but prices less than the restaurants in the airport. Overall a good value for a one night stay between flights. Rooms were very soundproof so the proximity to the runway was not an issue. Air museum is close by, but not open.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AdventureTraveler63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, July 20, 2013
Thank you for giving us a feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at +4763949500.

Thank you again for taking the time to giving us this feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Donegal
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed July 2, 2013

The hotel was clean and adequate and easily found by car as we were travelling back from the west of the country. Breakfast was only ok. The cost was reasonable for the area. However when booking this hotel we were under the impression that the shuttle bus was a free service to the airport, this was not the case. (we booked via an accommadation website & not the hotel directly so not actually their fault) However it is possible to walk to the airport but this is a good 30 - 40 minute walk so not ideal for those with lots of luggage. This hotel seems to be one of the further out hotels from the airport.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Crazyladyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, July 16, 2013
Thank you for giving us a feedback regarding your recent stay at our property.

Our hotel is locadet 2,5 km from OSL Airport, the shuttle takes 6 minutes and goes every 20. minute, but yes there is too far to walk with luggage.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed June 21, 2013

I had a connecting flight through Oslo and decided to take a day to see the city. Good decision but bad choice of hotel. The city deserve to be seen but hotel is far from the city and transportation is expensive. I took the train to town but had to take a cab that ended up costing me a fortune late night.

The hotel is OK. But if you are looking for any amenities or services, this is not the place. It is good for what it is. A night's sleep. Not even breakfast. Breakfast was included but I was not impressed by the buffet. Items that finished were not replenished ! and I could not take my usual sunny side up :-( after the guest before me in line took the last one.

Reception desk is scarcely staffed. However, the lady who helped me check in was nice enough to help me with my luggage to the room. It was not her job to do so. So in this regard, she went the extra mile.

Room Tip: Don't book here if you intend to enjoy the city. If only connecting through Oslo, it is good va...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank WaelD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OsloAirport, General Manager at BEST WESTERN Oslo Airport Hotel, responded to this review, July 16, 2013
Thank you for giving us a feedback regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at +4763949500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Oslo Airport Hotel

Property: BEST WESTERN Oslo Airport Hotel
Address: Museumsvegen 26, Gardermoen 2060, Norway
Location: Norway > Eastern Norway > Akershus > Ullensaker Municipality > Gardermoen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 12 Hotels in Gardermoen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Oslo Airport Hotel 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to BEST WESTERN Oslo Airport Hotell, a hotel excellent for stopovers as well as a meeting point for your business associates. We are just three kilometers from the Oslo Airport and just hours away from the rest of Norway and Europe. We have shuttlebus to the airport and free parking for our guests. We also have an open restaurant and lobby bar 7 days a week.Our friendly staff welcomes you to a pleasant stay in the Oslo region. The conference centre is designed for efficient meetings and constructive work, with meeting rooms seated for up to 180 people and a total capacity of 275. All meeting rooms are equipped with technical facilities. We also offer free wireless Internet connection and free parking for all our guests.For the kids: In summer, easter and christmas we have a big play room with a jumping castle. We also offer childrens menu in our restaurant. We also just opened our new fitness room, see the pictures! ... more   less 
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