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$59
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All reviews sri lanka deluxe room seafood restaurant our honeymoon half board set menu indian ocean sea view lovely beach a la carte menu main restaurant ground floor long flight beach front last night stayed here for one night restaurant staff
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Reviewed September 7, 2016

Getting married in the unknown that is Sri Lanka was quite a daunting task which ultimately turned into a great occassion. We chose this hotel through our travel agents Kuoni (who were also brilliant) and from day one of planning all the way through to the big day was fantastic.

A group of 20 people flew in from all corners of the world to share our magical day and the team at Jetwing sea were fantastic. Special mention to Elvis and Natarlee who helped to arrange the wedding with flowers, band, food and talk us through the service, without these pair it wouldnt have been the experience it was.

Natarlee who had only just started has a very bright future in the hospitality trade. My grandfather who travelled with us had a fall one day and had quite a gash on his leg. She insisted on assisting him to the hospital and even paid the bill which was clearly above and beyond what was needed.

The rooms were clean, spacious and had a nice view of the ocean. The food was tasty with good variety on offer throughout our 10 day visit. The local beer Lion is also a nice drop, although be careful mixing it with 42 degrees heat as there is only one winner.

A merry group of travellers who were treated very well by each and every one of the team. James the barman was particular favourite of ours and served a mean mojito.

Thanks again for all your support and assistance.

Mr & Mrs Martin. Married 02/05/16

Date of stay: April 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank jsmartin2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jetwing H, General Manager at Jetwing Sea, responded to this reviewResponded September 12, 2016

Dear Guest,

We do understand that your special moment must be a time of having fun and being looked after, and these are things we excel in at Jetwing Sea. Especially the part where we take care of you.

We do love making your stay with us extra special and memorable, and our greatest endeavor is to give you a very personalized service, meeting your every need and want, so that the time you spend with us is enjoyed to the maximum.

Thank you for this super review and we loved it, but what we would love even more would be to see you again at Jetwing Sea!

Hope you would give it a thought when you celebrate your anniversary next year!

Ayubowan,

Rookamanie Fernando
General Manager
Jetwing Sea.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016

We enjoyed our stay in this hotel just before going home. Despite a problem of moisturing in the room (A/C needs to be on all the time), everything is fine and the staff is so
kind and helpfull. The restaurants are good, especially the Lellama which is a sea food restaurant where you can eat the catch of the day. The chief Rajith Priyanga is a real professional and cooks sea food and fresh fish perfectly. The staff also is professional and very kind. Special thanks to Guyan !

Date of stay: September 2016
Trip type: Traveled as a couple
Thank Morgane1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jetwing H, General Manager at Jetwing Sea, responded to this reviewResponded September 12, 2016

Dear Guest,

We are very grateful for your wonderful review of Jetwing Sea. Thank you for taking time out of your busy schedule to write a review about us on TripAdvisor and recommend our hotel to the rest. We truly appreciate it. Your comments with regard to our exclusive sea food restaurant ‘Lellama’ made us very happy.

With regard to your comments on the room moisture, rest assured that the issue will be shared among the team and addressed immediately to avoid any future inconvenience to our valued guests.

We hope that we have been successful in making your stay a memorable one and that you will be visiting us for many more years to come to celebrate and relive your very special moments, time and time again with us.

Ayubowan,

Rookamanie Fernando,
General Manager,
Jetwing Sea.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016 via mobile

A special mention for the restaurant Lellama, the sea food restaurant.
The chief Rajith Priyanga really knows the sea food and cooks it perfectly.
Very fresh fish, catch of the Day.
Great plaisure.

Date of stay: September 2016
Trip type: Traveled as a couple
Thank martym580
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jetwing H, General Manager at Jetwing Sea, responded to this reviewResponded September 12, 2016

Dear Guest,

We are so glad that you enjoyed your stay at Jetwing Sea. Our greatest mission is to make your stay with us as comfortable, relaxing and enjoyable as possible, and to achieving this is certainly a reason for us to be proud of our team. Trust you will be returning soon for yet another unique experience at Jetwing Sea.

Ayubowan,

Rookamanie Fernando
General Manager
Jetwing Sea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2016

Checking was a bad experience to begin with. We booked a standard room with king size bed but at the checking they said they are fully booked and only can offer twin bed standard room. We refused then got what we reserved. Went to the given room and it was used and didn’t even start to change over. However, immediately we got a replacement without waiting. The room was quite spacious but the bathroom extremely small. Very clean inside out. The bedding was very comfortable. Most of the rooms in ground floor has easy access to the pool.

The main restaurant has a very nice view of the beach. They provide buffet for all three meals. The breakfast buffet had so many options to cater all age groups. The food was tasty restaurant staff was very friendly and attentive. Giving lower rating because of the bad checking experience we had. Apart from the checking it was a pleasant stay.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank KeshR2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jetwing H, General Manager at Jetwing Sea, responded to this reviewResponded September 5, 2016

Dear Guest,

Thank you for the time taken to write a very critical review of our hotel on TripAdvisor. Though not the ideal review any of our associates would like to see on TripAdvisor your thoughts will be taken very seriously and actions will be taken for instant remedies. Service is one of our strongest points and rest assured we will correct ourselves where we have let you down.

We hope that you change your mind and visit us again and we will prove to you that we have learned from our shortcomings as we fully understand that in order to enjoy a meal at any given restaurant, it has to be complimented with a service to match.

Ayubowan,

Rookamanie Fernando,
General Manager,
Jetwing Sea

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Reviewed September 2, 2016 via mobile

Very nice hotel with all the amenities open lobby area, staff are friendly and polite.
In Negombo area with all the shops near by and restaurants. A touristic place, walking distance to the beach and in front of the hotel it's a cemetery which is kind of strange, lots of crows around. Has a nice balcony overseeing the sea.

Date of stay: September 2016
Trip type: Traveled on business
Thank Puchiny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jetwing H, General Manager at Jetwing Sea, responded to this reviewResponded September 4, 2016

Dear Guest,

We are very grateful for your wonderful review of Jetwing Sea. Thank you for taking time out of your busy schedule to write a review about us on TripAdvisor and recommend our hotel to the rest. We truly appreciate it. Your comments with regard to the friendliness of our associates, our amenities and ambience of Jetwing Sea made us very happy.

We hope that we have been successful in making your stay a memorable one and that you will be visiting us for many more years to come to celebrate and relive your very special moments, time and time again with us.

Ayubowan,

Rookamanie Fernando,
General Manager,
Jetwing Sea.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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