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“Stylish hotel”

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Hilton Helsinki Airport
Ranked #2 of 10 Hotels in Vantaa
Certificate of Excellence
Tampere, Finland
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Stylish hotel”
Reviewed January 1, 2013

We booked a room in this hotel for mini break in Helsinki: some shopping and relaxing between Christmas and New Year. Because hotel was almost full we got upgrade from standard room to King bed executive plus and this made our stay unforgettable!

Best things about this hotel were stylish decoration, good room amenities, great breakfast, lovely lounge and cool runway views. Reasons why I did not give five stars are small parking area and bit bad room service: nobody ever answered in given phone number and when we finally got through, we found out that they didn’t have everything available that was on the menu –and they didn’t even apologize.

Room Tip: We had King bed executive plus room in 4th floor just below lounge and it was great!
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caiybpf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, January 8, 2013
Dear Guest,

Thank you for your review here in TripAdvisor!

I am pleasd to hear your positive comments about your stay with regards to the upgrade, room, amenities and breakfast. We are indeed fortunate to be a fairly new hotel, with up to date rooms and a great location just next to the airport and the runways.

I would, however, like to apologise for the less than acceptable standard of the room service. We strive to be accommodating and exceed our guests' expectations so we appreciate your valuable feedback. Needless to say, your comments have been forwarded to the Food and Beverage department for review and we hope to offer you five star service during your next visit.

Thank you for your stay with us and we do hope you will come back for another stay soon!

Yours sincerely,

Daniela Öhman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
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English first
Oslo, Norway
Level Contributor
126 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 28, 2012

The hotel is within easy walking distance from the airport, closer to terminal 2 than terminal 1. The quality is good, but the price is also fairly high, so value is average. WiFi and breakfast is extra unless you have some special company deal. Quality of breakfast is good,

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank egilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 31, 2012
Dear Guest,

Thank you for your review about your stay!

I am happy to hear you found the quality of the hotel to be good but sorry that the value did not quite correspond to this. Thank you for your positive comment about the breakfast, we do offer rates for all our guests either inclusive or exclusive of breakfast, as we appreciate some wish to have it while others do not. I am, however, sorry that these options were not made clear to you at the time of booking.

Thank you for your business and we hope you will consider us for your next stay!

Happy New Year!

Yours sincerely,

Daniela Öhman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 25, 2012

We stayed in a junior suite and the hotel and it's amenities were perfect. The room was the best we have stayed in during our 4 week holiday and the shower was perfect. We enjoyed the breakfast and the kids loved the hot chocolates! In fact I did not want to leave. The signage could be improved but we found it no problems after asking a few people.

Room Tip: The junior suite has 2 separate sleeping areas which is ideal if you are traveling with kids
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 31, 2012
Dear Guest,

Thank you for your kind review about your recent stay!

I was very happy to hear that you had a successful stay with us. Thank you for all your positive comments with regards to the room and breakfast. We also appreciate your feedback about the signage. I am happy to hear your found your way but we would prefer it to be even easier for our guests and aim to improve on this together with the airport authorities.

Thnak you for staying with us and we hope to see you again in the year 2013!

Happy New Year!

Kind regards,

Daniela Öhman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jakarta
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 20, 2012 via mobile

The direction to the hotel was not really clear. We had to guess our way and only after we are close to the airport the signagebegan to appear. We stay on the 5th floor executive section, recommended if you need snacks and drinks outside meal hours since there is a lounge on the same floor. Our room is small with typical scandinavian design. Bathroom has tub and shower box, water temperature and pressure is perfect. Best part of finland is almost all toilets are equipped with a special shower head for cleansing which is v convenient for us.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barryjap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 31, 2012
Dear Guest,

Thank you for your stay and review!

I was sorry to hear that you had trouble finding the hotel. The sigange is the responsibility of the airport authorities but it is of course in our interest that our guests are able to find the hotel easily so we appreciate your comments on this.

Thank you again for your stay with us and we hope you will come back another time!

Kind regards,

Daniela Öhman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 19, 2012

The Hilton hotel at the airport in Helsinki was more than just convenient.The breakfast was super and the rooms quite luxurious.The staff allowed us to retain one of our rooms even past check out and were very kind and accommodating.Thanks to them we spent a lovely day-tension free- exploring Helsinki.Taking the Finnair shuttle into the city centre we were able to see as much as we could in the 10 hours between our flights we were there.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sreelatamenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 31, 2012
Dear Guest,

Thank you for your kind review about your stay!

I am indeed thrilled to hear that your stay with us was both convenient and hassle free. It was a pleasure to read your comments, especially about our staff.

Thank you for your stay with us and we hope you will come back for another stay soon!

Happy New Year!

Best regards,

Daniela Öhman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 13, 2012

Great if you are traveling through ... Maybe another twenty min cab ride downtown. However rooms very clean and bathrooms have heated floors and a tub. Workoyt fascilities top notch and good service. A con would be however is the food. Not that great and breakfast variety very limited.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimbomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 16, 2012
Dear Guest,

Thank you for taking the time to write a review!

I am pleased to hear that your stay with us was successful for the most part and that you found the room and other facilities to be to your liking. It is a pity to hear you were not entirely happy with the food and beverage offering. We take all our guest's feedback to heart and this is the best way for us to be able to improve.

Thank you again for your comments and we do hope you will stay with us again in the near future!

Kind regards,

Daniela Öhman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olvera, Spain
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 11, 2012

A short walk from the terminal, reasonably convenient. Check in was after midnight and pretty quick. Room was typically Scandinavian no nonsense, comfortable and clean. Reasonably good value for money. Could not fault the service. If you are connecting the next day to one of Finnair's Asia long haul services, this hotel is very much recommended

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AksaiOiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielaOhman, Sales and Marketing Co-ordinator at Hilton Helsinki Airport, responded to this review, December 12, 2012
Dear Guest,

Thank you for your comments here on TripAdvisor!

I am happy to hear that the hotel served the purpose of your travel, thank you especially for your kind comment about the service level. It is good to hear that the your stay with us offered value for your money and even though we might not have exceeded your expectations this time we hope to do so in the future.

Thank you for your stay with us and welcome back another time!

Best regards,

Daniela Öhman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Helsinki Airport

Property: Hilton Helsinki Airport
Address: Lentaejaenkuja 1, Vantaa 01530, Finland
Phone Number:
Location: Finland > Uusimaa > Vantaa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Vantaa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Helsinki Airport 4*
Number of rooms: 330
Official Description (provided by the hotel):
Hilton Helsinki Airport is located at the airport. It takes only a few minutes to walk from the airport to the hotel through a covered walkway. This hotel offers state-of-the-art facilities and contemporary design with a Finnish twist. Enjoy your stay in the fresh, comfortable guest rooms with large soundproofed windows. ... more   less 
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Also Known As:
Hilton Helsinki Airport Hotel Vantaa
Hilton Helsinki Vantaa Airport
Helsinki Hilton

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