We've been using Imatram Kylpyla Spa for a long time, coming at least twice a year. The last visit this October was a real disappointment. Let alone that buffet table breakfasts and lunches became a real junk (our toddler could not eat anything but fruit there and we had to come up to the room and heat baby food bought in the supermarket for her), but also one of the days there was something wrong with electricity and for the whole afternoon the showers anad aquapark had only cold water!!! No signs warning about this were to be encountered, you actually come to the shower and find out that only ice cold water is available! Room cleaning left much to be desired - one day our room was not cleaned at all, and the other day the cleaner came only at around 5 p.m. to just change the towels and make the bed - that's it!
I guess this was our last visit there.
- Official Description (provided by the hotel):
- Spa Hotel - Holiday Apartments - Restaurants - Wellness/Fitness Stay close to the Spa services or tuck yourself away in the peace and quiet of the natural countryside – it is up to you. The spacious rooms of the Promenade Hotel ensure a pleasant and relaxed holiday and children will crow with delight as they take over the alcove for the extra bed. All rooms are non-smoking. Ukonniemi Holiday Apartments and Suites provide visitors with a genuine nature holiday in the midst of beautiful Lake Saimaa countryside with its abundant range of activities – without ever compromising modern standards of comfort. ... more less
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- Also Known As:
- Imatran Kylpyla Hotel Imatra