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“Starting to show its age”

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Disney's Hotel Cheyenne
Ranked #13 of 52 Hotels in Marne-la-Vallee
Rainham, United Kingdom
Level Contributor
501 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Starting to show its age”
Reviewed December 28, 2012

Have been to Disney Paris every year since it opened and its easy to see where cost efficiencies are being made in the parks and in the hotel. The room we were allocated was tired and in need of refurbishment. It was also suffering some electrical maladies. We reported this and were thanked for this but offered no apology. We have stayed at a number of different hotels when visiting Disney Paris including off site ones and the best to stay at was the Newport Bay. The stay is still fun and the park experience good but it is becoming a shadow of its former self

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank colin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,513 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (459)
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Dublin, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 28, 2012

We've stayed in this hotel twice with family. You get what you pay for. We have stayed in other Disney hotels but constantly debate the wisdom of spending more on the hotel when we spend so much time in the Parks and Disney Village. We enjoyed the wild west theme in the hotel lobby, bar and rooms. Rooms are compact yet comfortable and clean. As per previous reviews, breakfast is a continental buffet with the same offering every day. This is standard across all Disney hotels and the food is never inspiring. It's a good idea to stock up on food to bring to the park to avoid queues for snacks. Hotel is a solid 20 minute walk from the park which may cause an issue for those with small children but we never once used the shuttle bus as the stroll is nice and you pass through Disney village. Definitely worth availing of extra magic hours and fast pass. Prices throughout the park are high and the quality of food is low, service is also generally poor. Hotel Cheyenne is a great base ro return home to after a long day. Fun theme for anyone with kids or seeking a taste of adventure. Highly recommended on a budget.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nobodycareslikeabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 28, 2012

After reading the first review on this page, I am beginning to wonder if he was staying at the same hotel as me. We were in the Wild Bill Hickcock building as near to the main building as you could get, and we never heard any music until we came out of the building.Rooms were clean & comfortable, but could be spuced up. While I agree the breakfast choice was repetitve, there was as far as I was concerned plenty choice, and we had a hearty breakfast of lovely croissants, ham, pain au chocolat. plenty fruit juice & cereal too if you wanted. While no cupswere in the room, reception & the bar were more than willing to provide take away cups, which were more than adequate. The shuttle bus service was excelent, and my grandchildren loved meeting the characters, who were there not just at breakfast time. i would however recommend buying your drink from the garage outside the Santa fe hotel about 5 mins away. i would have no hesitation in staying at this hotel again, or to recommend it to friends.

Room Tip: try to request room near the main bulding. Hotel is designed like a Wild West town.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank sportygirl1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 28, 2012

Stayed here for 3 nights in December, having stayed at the Newport Bay and Sequoia Lodge hotels previously. This time we opted for Cheyenne to save money and we were glad we did. We walked every day to and from the park, it isn't as far as you'd think, probably best to take the bus if you have young children though! The room was clean and big enough for us, the hotel itself is very spread out but looks great when you walk through it. Breakfast was ok, it was quiet when we were there so not much queuing for anything.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank callitalullaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PORTSMOUTH, ENGLAND
Level Contributor
154 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed December 24, 2012

Whilst fully appreciating this hotel is a "budget" hotel, there were several things that were inexcusable even for the lower end of the Disney hotel range.
Firstly, the breakfast was poor and repetitive. We had 5 consecutive breakfasts here and each one was identical with no imagination or variation in diet. If you didn't care for poor quality bread rolls, cubes of cheddar and gouda cheese or tinned fruit cocktail you were snookered ! Even continental breakfasts can be variable and made enjoyable, but this one was not - not a good start to the day.
Secondly, at 6am each morning music would blast out from the main building, closely followed by a road cleaner truck with an alarmingly loud engine !
Thirdly, the cleaning of the rooms was poor. During our second day there we found some pyjama bottoms from a previous owner under the bunk beds !!
Finally - a kettle is provided but no cups !! (No tea or coffee is provided either). Only cheap and flimsy plastic beakers are available that disintegrate if boiling water is poured in. I asked at reception for some cups but was refused. The only way to get a cup of tea in your room was to nick some cups from the breakfast room !
The redeeming features for the Cheyenne was the excellent bus service to and from the Disney Parks, the character meeting and the bar, which is well stocked (but expensive).
Definitely a hotel stay to live without.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank DAVIDSMITH48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marne-la-Vallee hotels

Lagos, Nigeria
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 22, 2012

This was our first time at Disneyland Paris, and to be honest wasn't expecting much from the Cheyenne. However, it was not bad at all. Super clean rooms, albeit showing their age, cowboy themed throughout. Character photo ops most mornings, but we only took advantage of this once. Breakfast is continental - was a bit worried about this as most reviewers complained about a mad rush from 8 onwards. To be honest it was not terrible - I simply sat my kids down first and then got them what they wanted.
The bus was also OK, never waited more than 5 or so minutes for it, so from a price/value point of view it is definitely a good pick for Disneyland.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kemi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malta
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 18, 2012

We just got back from a 4-night stay at Disney's Hotel Cheyenne. This was our 3rd holiday at Disneyland Paris but our 1st time in Hotel Cheyenne. Must say i really loved it, really helpful staff especially at check-in. Our room was on ground floor in Sitting Bull which was quiet close to the reception and breakfast hall. I loved the room theme, it was always very clean and warm which was all we needed for our Disney Stay. The breakfast was OK, they could offer more varieties, but they serve very good baguettes and croissants ! Minnie visited the lobby every morning and everyone had enough time to take autographs and pictures with her too. Very good transport service to the parks too, just wished it wasn't that cold so that we could have walked to the parks as this hotel is very close by. It only takes about 2/3 minutes by coach. Keep up the good work at Hotel Cheyenne!

Room Tip: Sitting Bull is just across the souvenier shop and breakfast hall which leads directly to the lobby...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chrissyMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Hotel Cheyenne

Property: Disney's Hotel Cheyenne
Address: Rue du Beouf Agile, 77700, Marne-la-Vallee, France
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #13 of 52 Hotels in Marne-la-Vallee
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Disney's Hotel Cheyenne 2*
Number of rooms: 1000
Official Description (provided by the hotel):
Make your base in the heart of the Old West, where bustling saloon and restaurant create a lively frontier town atmosphere. It's just a 20 minute walk, or a few minutes by free shuttle, from the Parks ... more   less 
Reservation Options:
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Also Known As:
Disneys Marne La Vallée
Marne La Vallée Disneys
Hotel Cheyenne
Disneys Hotel Cheyenne
Disney's Hotel Cheyenne France/Marne-La-Vallee

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