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“Clean, friendly hotel”

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Premier Inn Llantrisant Hotel
Ranked #1 of 1 Hotels in Llantrisant
Certificate of Excellence
Reviewed April 23, 2014

On arrival we were welcomed by a very friendly receptionist who processed our check in in a very efficient manner. She also booked our breakfast and a table for dinner. Rooms were very clean.

The only downside to the stay was the Beefeater restaurant. Although the food at dinner was good quality, and the waiting staff were good, they had run out of basic things such as mayonnaise. The full English breakfast was, however, a disappointment with burnt bacon, fried eggs with solid yokes. The coffee in the flasks was undrinkable and we had to ask for fresh coffees to be provided.

  • Stayed: April 2014, traveled with friends
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Thank Roy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 - 358 of 501 reviews

Reviewed April 23, 2014

Werecently [re] visited the Premier Inn whilst seeing relatives .We were delighted that the previously noted high standard of staff attentiveness and clean comfortable [if rather basic] accommodation persisted.
The price is excellent especially if advantage is taken of the special deals.
My only wish is that newspapers were available for purchase at reception .It would be very pleasant to read the paper over a cuppa before setting out.
Geneally though , the Premier Inn serves its purpose of affordable quality accommodation admirably.

Room Tip: The rooms on the side of the hotel further from the road are quieter.
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  • Stayed: April 2014, traveled with friends
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Thank Martti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee R, Manager at Premier Inn Llantrisant Hotel, responded to this reviewResponded June 4, 2014

It is an absolute delight when guests become regular visitors - and I am so pleased that, once again, you had an enjoyable stay

Thank you for taking the time to write a review after your stay. We appreciate all honest feedback and take on board your comments.

We look forward to seeing you again.

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Reviewed April 22, 2014

We booked a family room (1 double, 1 single and a cot) for 1 night. The room was a good size, spotless, and I assume it is a new hotel/recently refurbished because there was nothing that needed tidying up/repairing. The beds were very comfortable although the room was a bit hot. Very quiet so a good night's sleep had by all. The staff were very friendly both in the hotel and in the Beefeater next door (where breakfast is served and where we had our evening meal). Food very good, service fantastic, and also very clean. I would definitely recommend this hotel.

  • Stayed: April 2014
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Thank CKilinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee R, Manager at Premier Inn Llantrisant Hotel, responded to this reviewResponded June 4, 2014

I am delighted to read that you were impressed by the hotel and its facilities. We strive to ensure that every guest experiences this level of service and comfort, and has a great stay.

It is an absolute delight when guests become regular visitors - and I am so pleased that, once again, you had an enjoyable stay. The Housekeepers are a hardworking team and will not leave a room unless it is perfect.

We hope to see you again at Premier Inn Llantrisant

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Reviewed April 21, 2014

Sadly our stay at this hotel (3rd time) was necessitated by the death of my 15 year old grandson who had committed suicide due to being bullied at school.

I booked two double rooms via the internet two weeks before we were due to arrive and everything looked as if it was OK online. Two double rooms and 4 people.

We arrived at the hotel and were warmly welcomed by the receptionist. The computer was however a different matter. It was not performing and would allow only me to check in on one of the rooms. The receptionist asked me to come back later and check in my room. I went back an hour later and was duly checked in but the computer showed that there was a single occupant. I said this was wrong and the double had been booked for two people. Somehow the receptionist sorted the mess out and supplied us with an additional towel etc.... This had a knock on effect the following morning when we went for breakfast to be told that only two breakfasts had been paid for. The maître d quickly sorted it out and it was not a problem that manifested its' self again.

The following morning after check in saw us leaving the hotel at 1010. The cleaner was in the corridor and we said at 1000 hours we would be leaving in 10 minutes. When we left the cleaner was in the room opposite and we said all clear now. He acknowledged us.

When we returned after the service we entered the room and saw that it had not been serviced. There was a note from the head of housekeeping to say the room had not been serviced due to the fact that we had left a 'Don't disturb' sign on the door. Well we had not put it there and I made reception aware.

All that said the room was beautifully clean, the bathroom was pristine and the shower a treat to be under. This was as I expected from my previous visits.

We dined in the Longbow restaurant for both evening meals and enjoyed the food we ordered. Rhiannon was our waitress the first evening. She was very obliging and efficient. Our breakfasts (after the initial problems) were very good and our waitress Alex did a superb job. The second evening we were served by Rebecca who couldn't have been more helpful, friendly and efficient.

There would be no hesitation in recommending this hotel.

Room Tip: If you book on line make sure you have a copy of the booking. This may have been a computer glitch b...
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  • Stayed: April 2014, traveled with family
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Thank Barneyb69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

We (2 adults, 2 kids) stayed for one night and had a great night's sleep. The room was excellent quality, very clean, tidy and good quality fittings & fixtures. Shower was great. Restaurant next door was good too. Nothing was too much trouble for the staff. Had a nice relaxing evening en route to our destination. Would def stay again and would also recommend.

  • Stayed: April 2014, traveled with family
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Thank Penngreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee R, Manager at Premier Inn Llantrisant Hotel, responded to this reviewResponded June 4, 2014

I am so pleased that you enjoyed your stay with us and you 'Recommend' us too!

Our Housekeepers were delighted that you found your room to be clean - they take great pride in ensuring that each room is fresh, spotlessly clean and welcoming!

We look forward to seeing you again

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Reviewed April 16, 2014

Nice room friendly staff
Clean and great shower and bath size well worth paying the money too stop here not far from shops not a million miles from Cardiff and a couple of nice pubs too eat around there


  • Stayed: April 2014, traveled as a couple
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Thank Brum677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee R, Manager at Premier Inn Llantrisant Hotel, responded to this reviewResponded June 4, 2014

We appreciate your review and for rating us so highly.

I am delighted to read that you were impressed by the hotel and its location.

We strive to ensure that every guest experiences this level of service and comfort, and has a great stay..

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Reviewed April 14, 2014

Stayed here for a wedding in the local area. Great location for travelling from the m4. Rooms are very spacious and spotless. Lovely hot powerful shower. Great good night policy and lovely full English breakfast in the restaurant as well as continental, however worth booking breakfast before hand as restaurant was very busy.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank jowen686
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimee R, Manager at Premier Inn Llantrisant Hotel, responded to this reviewResponded May 31, 2014

Thank you so much for taking the time to write a review on our hotel. We are so happy to read your lovely comments, and we are so pleased that you enjoyed your stay so much with us. We hope to welcome you back to stay with us again soon.

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Additional Information about Premier Inn Llantrisant Hotel

Address: Gwaun Elai, Magden Park, Llantrisant CF72 8LL, Wales
Location: United Kingdom > Wales > South Wales > Rhondda Cynon Taf > Llantrisant
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Llantrisant
Price Range: $62 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Llantrisant Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Hit 18 holes down the road at Llantrisant & Pontyclun Golf Club or drive into Cardiff in 30 minutes ... more   less 
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Also Known As:
Premier Inn Llantrisant Hotel Vale Of Glamorgan

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