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“Nice location, but rude staff and stale feel.”
2 of 5 bubbles Review of Hotel Arpezos

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Hotel Arpezos
Ranked #6 of 6 Hotels in Kardzhali
Sofia, Bulgaria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice location, but rude staff and stale feel.”
2 of 5 bubbles Reviewed May 5, 2014

Pluses: Good location in the center of town, nice views from many of the rooms and a decent breakfast.

However, the staff were rude and unwelcoming. On arrival we were given a hard time for traveling without passports, even though we possess Bulgarian ID cards which are entirely acceptable. In the end they begrudgingly accepted them without any sort of further explanation or apology for the inconvenience. After entering the room we saw a price list where our room was listed as 20% cheaper. When we asked at the front desk about it they acted unnecessarily defensive and refused to listen when I explained that the price list in the room was different than the one hanging in the lobby. Later in the evening when we returned to our rooms the price lists had been removed. Overall a pretty sketchy feel.

I know the town well and can say with certainty that there are plenty of better options in Kardjali, so Arpezos should be a last choice.

Room Tip: Higher floors have better views.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Russian first
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Additional Information about Hotel Arpezos

Property: Hotel Arpezos
Address: Republikanska Str 46, Kardzhali 6600, Bulgaria
Location: Bulgaria > Kardzhali Province > Kardzhali
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 6 Hotels in Kardzhali
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Arpezos 2*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hotel Arpezos Bulgaria/Kardzhali

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