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Reviewed September 13, 2017 via mobile

An amazing place for everyone it's the heaven many positive energy , a good place for meditation relaxing ...
All the staffs are friendly i can remember amani majed majd (waiters...) elie jose srour ( concerning hotels and customer care) verry professional ways to solve all kinds of problems and customers needs... i recomend every one to visit this wonderful resort.

Stayed: August 2017, traveled with friends
1  Thank Khaled S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger c, Owner at Janna Sur Mer, responded to this reviewResponded September 21, 2017

Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2017 via mobile

We went on a Friday (beach party) and had a great time! Really, great pools and great view. The DJ played good music and the ambiance was nice. And most importantly GREAT SERVICE!! I would certainly go back

Stayed: August 2017, traveled with friends
2  Thank MiriamTabet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger c, Owner at Janna Sur Mer, responded to this reviewResponded September 21, 2017

Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2017 via mobile

One of the best place in lebanon.the pools are just wow!i loved mostly the flexible and friendly staff, the large pools and the pool is filled with salty water and not a chemical filled water .it is so clean, and very large space to choose where to sit.
The only thing I disn't like is the beach, which is tooo small and full of stones.you cant swim there.however ,i didn't like the bangalows which are soo near to the pools and there is no privacy it seems.
I will surely repeat it .finally i find something worth putting money for .

Stayed: August 2017, traveled as a couple
Thank Hanan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger c, Owner at Janna Sur Mer, responded to this reviewResponded September 22, 2017

Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2017 via mobile

It's amazing hotel and beach .clean pool and food , there is room service at night and that some thing special we can not see it at all hotels . It's safe and comfortable place to spend weekend and summer.

Stayed: August 2017, traveled with family
1  Thank toni a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roger c, Owner at Janna Sur Mer, responded to this reviewResponded September 21, 2017

Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile

Just came back from a day at Janna Sur Mer and will never ever go back again!! It's a pity that a beautiful place like that with very nice landscaping and spaces is so badly managed and maintained! Maybe it was excellent before but one thing for sure not anymore... first, everything is completely outdated, broken sunbeds, spotted mattresses and cushions with totally faded colors, rotten wood stairs and rusted metal filters all around the pool, everything soooo poorly maintained even the - overpriced - menus are pathetically torn and barely legible! Maybe i could turn a blind eye on all these details if and only IF the place was at least clean.... IT WAS FILTHY!! You could see floating "unidentified things" in the turbid water!! Euhhh!
The beach is very rocky and unreachable unless u are well equipped but still the water is extremely dirty, to be fair, we cannot blame Janna's management for the sea polution... that would be a complaint of a larger scale! Haha

Over and above the service is beyond not acceptable, all the waiters and guys around the pool are so pushy and clingy waiting for their tips, it gets really annoying, there's even one who decided to tip himself; I ordered a SMALL bottle of water which was for 3250L.L and he just decided to take 4000L.L !

Bottom line, this place is so not worth spending your money on - even not worth a coupon - there are a lot of more friendly, clean and reasonably priced resorts than Janna, just a little further towards Jiyeh area.

Stayed: August 2017, traveled with family
2  Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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