I stayed in the Raya Island room type which is floating in the water.
Pros:
Pros of this resort are the facilities and location.
Good thing about this resort is that you can bring your little puppy with you.
The location of this resort is very good. Great view with fresh air. It is connected to the Srinakarin Dam where you can kayaking (free), swimming and fishing in front of your room.
Comparing with other nearby hotel (hotel on the dam), this resort is far more comfortable. The cleanliness is acceptable; there is hot water, and air-condition.
Bed quality is good.
Cons:
Cons of this resort are services.
The staffs are not professional. I called to reserve a table for 10 people for our dinner. The restaurant gave us 8 seats. I told them we have 10 people, they brought 2 extra seats. It turns out that the table was too small for us. I asked for a bigger table or to extend our table; the waiter told us that they don't have more extended table (I can see that there are a lot of vacant table in the restaurant). My husband has to talk to the hotel manager, so that, we can extend our table.
It takes 2 hours to get our dinner because they try to cook for the guests with the package first. (I called to order the food at 5.30pm and told them that we'll be there at 7pm; we arrived at 6.45pm but we get our meal at 7.30pm.) So, stay with the package if you don't want to wait for your meal.
The breakfast was very poor...the quality of food was bad. The choices are limited.
A lot of ants.
There are holes on the floor where insects can come in your room. Before I go to bed, I found a cockroach and a spider on my bed.
Low qualilty soap and shampoo.
Suggestion:
This resort is NOT recommended for the elderly person and it is not wheelchair accessible. You have to climb long and high stairs (about 4 stories building) back and forth between your room and the front desk (where the restaurant and parking lot are located).
The road to the resort is pretty hard to drive and there' s not street light at night. And the resort is pretty far from town. Thus, plan your trip wisely.
I would not recommend this resort to my friends if the service is not improved.