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“Friendly helpful staff” 5 of 5 bubbles
Review of At Home Resort

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At Home Resort
Ranked #6 of 6 Phanom B&B and Inns
Krabi Province, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly helpful staff”
5 of 5 bubbles Reviewed January 4, 2014 via mobile

Beatifully situated with view on limestone cliffs. The staff were very helpful insisting on carrying our bags. The accommodation is well priced and very clean. An english breakfast was included in the room rate

Stayed January 2014, traveled with family
Helpful?
2 Thank gvloch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Traveler rating
    12
    5
    2
    3
    1
See reviews for
4
14
Solo
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

We cannot say enough about At Home Resort. This is a very peaceful and relaxing location with a stunning mountain backdrop. Although it is situated just a few minutes walk from the main highway, you don’t hear any traffic from the highway, and it separated from the more crowded and noisy portion of the small town here. It has very comfortable accommodations, extremely friendly and courteous staff, and wonderful food. We are a couple and stayed in one of the traditional-style, wooden cabins with a king bed. The staff, under Mr. Visarood, is very honest and helpful. They helped us arrange activities, such as the nearby elephant ride, at a lower price than any of the travel agents down the road were charging. The food was absolutely delicious, and included the best thai curry I’ve had. Their crispy garlic fish was absolutely superb. Breakfast is included, and there is a good menu to choose from, w/ fresh squeezed juice. If we ever return to Khao Sok we will definitely stay here again.

Room Tip: The Thai-style cabins are very cozy, with AC and hot water.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jim5715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed January 11, 2013 via mobile

My family enjoy the view and resort location, in the morning is the most beautiful time to wake up and see the cloud ;at this period that most Thai people will head up to north of Thailand to get the cold weather.We don't need to turn on the air con here during the night.
A bit disappointed about service, the staffs start to work not so early so breakfast never ready before 8 am.
And in my bedroom the housekeeper gave us shampoo and soap only on the first day, the room beside us got it only the first 2 days.

  • Stayed December 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Matsaya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetherby, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 bubbles Reviewed December 9, 2012

We booked direct with the resort and arranged a transfer from Surat Thani airport, paid 50% of room price plus 2000THB for the transfer via Paypal. No pick up arrived at the airport, we made expensive cellphone calls to the number emailed to us, these were answered by children, airport staff & taxi drivers could get no response either, eventually we engaged a taxi driver and drove to At Home Resort. Nobody knew of our boking and no one could speak enough english to sort it out, cheekily they asked us if we wanted to buy breakfast, book tours etc. (yes we were given the menu book of tours as well) Eventually a lady arrived who spoke a little english and sat at a computer for a long time before agreeing that they had my money and everything was OK, however when I asked for the 2000THB transfer money to be taken off the price of 3 days stay she said she would have to ask someone else. Finally at dinner that evening the matter was resolved. If I had not paid them in advance I would have left, I wish I had. The rooms were OK and the view is good but the restaurant area is depressing and the food is apalling, our first night we ate whilst waiting for our money to be sorted and it was OK except that they will not supply the large beer which is on the menu at 80THB, "so sorry only have small beers at 60THB" - every other place in town have large beers, stop ripping off your customers. Against our better judgement we ordered dinner the next evening as we had a night safari arranged with them, the yellow curry was curdled rubbish we ate nothing but the rice. First day breakfast was OK, second day the eggs were not cooked and all was cold, third day we waited one hour for an omelete without tomato only to get one with tomato, when complaining again no one understood us.One cheerful staff member tried hard, the others need to be dismissed or managed properly. We had 2 jungle tours, we have nothing to judge them against but the guide was good fun, second day we walked the jungle alone and saw more animals, but that is the luck of the draw. Our advice is not to stay here.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ian_and_Chris-Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 bubbles Reviewed December 6, 2012

Stayed here for 2 nights in november, wanted to stay 3 but left after 2.
Positive: the room was clean, surroundings nice

Negative: During arrival, first thing one of the young, bad English speaking boys said that we had to pay and a map with the available tours were handed. Not a good start.
Reception and 'restaurant' area very dark, not inviting at all, nobody ever ate here, only the staff walked/sleeped there. Early in the morning and late in the evening everything was closed, nobody there.
After the first night our room was not cleaned, and no new towels were supplied. Again very uninterested staff, some didn't say anything and looked at you as they were thinking 'what do you want?'. At the bar more not that friendly Thai people just looking at us.

Of the many places we have stayed in Asia, this was the one with the most incapable, unfriendly, unwilling staff. If you want a friendly place with normal service to stay, don't stay here. Options enough in Khao Sok.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank SpongeRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

We selected this resort after some research on the internet. Just two came up, morning mist and this one. Although at home has no swimmingpool it is still good value. Upon arival with our 1yr old Son the staff welcomed us and took our bags to the room. They even carried the baby stroller up the stairs to the room. A babybed was readily available and room was already airconned and very clean so we could put our Son to sleep easily. Breakfast is nothing special but does the trick, although you can order from the menu banana pancakes, our sons favorite... Lunch and dinner are good, we didnt feel like going to annother place for food. THe staff is very friendly and helpful. Their English is somewhat lacking which has caused some confusion, but nothing serious occured. They try very hard and go to lengths to help you. They were quickly to make friends with our son so felt at home. The tours They offer are the same as anywhere but quite good. Exception was the jungle trek. We had à Guide who was more interested in taking pictures from spiders them properly guiding us. We could have done The track alone.

Room Tip: The concrete bungalows are clean and cool.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DutchLongstrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
850 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

The last vew days of my vacation in Thailand without planning it, we came to Khao Sok National Park. After searching for a hotel in this Area, finnaly we found At Home Resort. I choosed this hotel because of picture on the website. I need some quiet days before going back home. When I entered this hotel that has a wonderful view, I did really feel that I'm in a resort, no swimming pool or spa but it is a resort. Kindly and helpfull staff. Great food and reasonable price. The room is clean with AC and TV. In the evening you only hear the music of the jungle. It was raining 3 days long during my stay but It was very nice to stay in this hotel

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Solodam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about At Home Resort

Property: At Home Resort
Address: 68 Moo 6 | Klong Sok, Phanom 84250, Thailand
Location: Thailand > Surat Thani Province > Phanom
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #6 of 6 B&Bs / Inns in Phanom
Number of rooms: 20
Official Description (provided by the hotel):
Our natural surroundings Thai contemporary design vacation home provides you with all comforts of home and hospitality service. The resort is quietly nestled in the breathtaking region of an untouched evergreen Thailand rain forest with a spectacular view of limestone mountains and wide range of local attractions. ... more   less 
Also Known As:
At Home Resort Thailand/Phanom

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