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74 - 79 of 167 reviews
Reviewed February 1, 2011

Spent a rather relaxing 5 days here with the family. The purpose for staying at the Hot Spring Beach was for hot mineral water which was designated in 2 pools and are opened 24/7.

To get around in the area, a scheduled shuttle service at no charge is available and expected of since the hotel is quite remote. The shuttle will also take you to the hotel's private beach 5 mins up the road but don't forget to bring your own refreshments since only 4 beach chairs and a towel stand service is available. Guests who want a dip in the sea is strongly advise not to swim on the hotel beach front due to danger from the strong current. Though the sunset scene is picture postcard perfect.

Our only (daily)disappointment was the sight of tour buses loaded with Chinese tourist which means breakfast is always a survival of the fittest contest, not only do they pile up the food on their plates but they will actually stack-up on their daily food ration from the breakfast bar including juices poured into prepared empty water bottles! It is then wise to ask the front desk of the groups' departure schedule and time your breakfast accordingly.

Staff seems genuinely apologetic about the tour groups and are willing to make up for it otherwise.

I can highly recommend the Hot Spring Beach hotel for the lovely clean and large rooms, good food (no corkage fees ), attentive and friendly staff if you don't mind the noisy comings and goings of the Chinese tours.

Date of stay: January 2011
  • Trip type: Traveled with family
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Thank Jaja69
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotspringgm, General Manager at Hotspring Beach Resort & Spa, responded to this reviewResponded March 1, 2011

Dear Jaja,

Firstly may i take this opportunity to thank you for your positive review of our property. My staff have all been informed of it and it goes a long way to motivate them.

January is indeed our peak/high season and the inevitable tour groups descend on the resort, this year being as you said, mainly Chinese. In an ideal resort world, group business would be kept to minimum, however due to our new renovation and upgrade costs, that business is a welcome sight. I agree it makes breakfast a survival of the fittest and i do, when i can, encourage our more discerning guests to approach breakfast at a later time rather than early during the onslaught.

As you would have noticed during your stay, the beach restaurant was under renovation, and i am delighted to say that this morning we opened it for the first breakfast buffet. Having met our guests this morning, i was very happy to hear the kind and positive comments they made to their new breakfast view point. You may also have noticed that we were in the process of building/extending the bridge to get to the beach. This has now been completed and fully set up for our valued guests to use. I will be adding new photos to our website shortly.

Thank you once again for your kind words, and we hope to have the opportunity to welcome you back to our property in the near future.

Kind regards
Jonathan Dee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2011

We stayed in a few highly rated places in phuket and had a couple of nights at the Hotsprings. The Hotsprings was our absolute favourite. If you want to have the real Thai experiance while staying in Phuket, (it's not that far) out off your way to do that for a couple of days here. The grounds are gorgeous, parklands, fish to feed from the gorgeous bridges that connect the resort, (one was the size of a groper)!!, all the little touches make this place special, the rooms were amazing. We had 2 deluxe seaviews but I here the grand deluxe is even nicer, they were booked out. Looks like they are working on the connection to the beach at the moment, but it's no big deal because you won't want to leave the gorgeous pool. We went in peak season but it never seemed crowded. The staff were lovely, breakfast was great, the food was really tasty. We even had a little squirrel visit us out the front of our room. Beautiful place to stay for a couple of days at least, to wind down and chill out.

Date of stay: January 2011
  • Trip type: Traveled with family
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Thank anniemisssunshine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hotspringgm, General Manager at Hotspring Beach Resort & Spa, responded to this reviewResponded January 30, 2011

Dear Annie,

Thank you so much for your positive review of our Hotspring Beach Resort and Spa, and am delighted you enjoyed your time with us.

We are continuesly working on ways of upgrading all aspects of our guest's stay and it is these encouraging words from you that make all that worthwhile. As you mentioned, we have now completed the bridge to the beach and have erected some bamboo thatched umbrellas out on the sands for our guests to laze under. The Sala Thai beach restaurant is scheduled for reopening at the end of February after some extensive renovations.

We hope we have the opportunity to welcome you back in the not to distant future.

Kind regards
Jonathan Dee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2010

The Hotel itself is in a beautiful style. The rooms, the lobby, restaurant and pool are beautiful decorated. The breakfast is not passable for a 4Star-Hotel. If you are looking for a good relaxing Hotel stay it will be ok. There is NO DIRECT ACCESS to the beach! You can see the ocean, but there is a river between beach and footbridge which you can not cross. The beach club (five deckchairs - that´s it!) is not existing! The Hotel-Management calls those five deckchairs "Beachclub"! They offering a shuttle to the beach three times a day, but it is not working well. There is no WLAN available, the Internet is very slow. Businesscenter is without a printer. The airport shuttle is expensive (30€ for 30 Minutes drive). The gym is not well maintained (rusty equipment).

Date of stay: December 2010
  • Trip type: Traveled with family
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Thank Mainzel62
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2010

The resort is stunning. We stayed in the 2 storey duplex which was beyond perfect for myself and my parents. The pools and hot spring pools were simply outstanding and the only little negative I can make is - yes there was a little bit of a language barrier with reception - but hey- it's a pretty remote area of Thailand ! I didn't expect otherwise! Gorgeous hotel which I'll definitely recommend especially for honeymooners or even for a Thailand wedding.

Date of stay: December 2010
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Thank kozzles
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2010

We i.e. my spouse and I had not had a proper vacation for almost a year, we felt worn out and in need of sunshine, warm water and some good food without too many other tourists.

We found Hotsprings and liked what we saw on the photos. That it was NOT in Khao Lak or Patong Beach was positive since we wanted to stay away from hords of people.

We were welcomed by the very kind and friendly manager who introduced us to all the facilities.

Hotsprings Beach and Spa Resort was wonderful. We had a Grand Seaview room which was spacious and elegantly designed. With two bathrooms we never had to argue about who would have a shower first.

The staff were all very friendly and always ready to help. One previous reviewer complained that the staff could not speak English. I just don't understand that comment. I'm British and I found all the people in reception and restaurant speak English and many very well.

Food: super. Lots of nice Thai dishes costing 150-350 baht. Always tasting fresh and the chef's presentation skills are excellent. The food always looked like a piece of art. What's more the chef can cook European style too. My spouse and I like pasta and often find that pasta dishes are poor if you travel in SE Asia. But the Pasta Marinara at Hotsprings is at least as good as you will find in Europe.

We chose Hotsprings because we wanted a quiet place, and quet it is. Anybody wanting to party will be disappointed since there is no nightlife.

The only downside is that you cannot access the beach direct from the hotel. But the hotel will drive you the half mile or so and back to the beach whenever you want at no cost as well as providing towels and mineral water. And it can be quite nice to have a beach all to yourselves. Nice clean warm water and fine sand - just like you often dream of.

I would recommend Hotsprings to anybody wanting a quiet and relaxing stay away from the hussle and bussle of the world. Food is great and there is enough variety on the menue to keep everybody happy for 7-10 days, and not at all overly expensive.

The hot springs gives the place a unique touch although they were a bit too hot for yours truly, and now I wish I tried the massage and other treatments, but we were busy relaxing. I did however have a session in the gym which I thought held a good standard.

The resort is well kept and clean, and as stated before, the staff are attentive and friendly. All in all: Good value for money.

Date of stay: November 2010
  • Trip type: Traveled as a couple
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Thank ArcaneHalls
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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