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“Ihave had better nights in hedge bottoms in a sleeping bag”

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Guy's Thatched Hamlet
Ranked #2 of 2 Hotels in Bilsborrow
Mansfield Notts
1 review
“Ihave had better nights in hedge bottoms in a sleeping bag”
Reviewed May 18, 2009

My wife and I spent two nights at Guys, I foolishly travelled by coach instead of car, if I had had the car I wouldn't have stayed. The mattress should be sold to the Highway Authority for use as a sleeping policeman. Furnishings were old and tired. We have thrown better away. The plumbing was awful, we stayed in room 9, the toilet seat was broken, a new shower tray and curtain wouldn't have gone amiss. The window was filthy on the outside, noise travels through all the walls, and the night manager was still threatening to throw people out if they didn't keep the noise down at 2 am. They should have been long gone. I could go on but I have sent a full run down to the management. 2 weeks previous my wife and I stayed at the Citi Inn Birmingham for £59.00 a night including breakfast, that's 4 star. Guys really does need to pull it's finger out and shape up.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NOSOAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
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English first
CUMBRIA
Level 5 Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 28, 2009

we have stayed at Guys each year for the past 10 years and we do love most of what Guys is about.
we always have an executive room and prefer the ones in the 'old' part of the village. Yes the rooms are a liitle dated but they are clean, the bed was comfy and the spa bath was great although the bathroom could have done with a refurb.
We like the canal and the bonus was the fact that it was frozen over and the countryside looked so pretty all tinged with frost.
The downside of our stay was the food, we only got one starter when we ordered two, we had a wait for the main course and when it came it was cold and we were not amused when they took it away to warm up in the microwave! That said the staff couldn't apologise enough and gave us a free glass of wine and a free sweet.
The breakfast in the morning redeemed the reputation and everything was freshly cooked with good service.
What makes Guys is the atmosphere and the friendly staff, the only exception was when my husband tried to book me flowers and was met with an unhelpful response and subseqently they didn't arrive with no explanation given.
So I have rated our stay as average because of the glitches but we would stay again just not order fish!

  • Liked — the freindly atmosphere
  • Disliked — the food in the evening
  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FABFIFTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2008

ive been to guys on six occasions in the last twelve monts and i have been very happy with the whole setup from the reception to the restraunt.guys is the best place i have visited for a very long time the food is excellent value for money the rooms have always been clean and tidy the staf ar the most polite people i have ever met.keep up the sterling work.c u soon

  • Liked — everything could not be faulted
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank stewy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 20, 2008

We stayed for one night at Guy's and were not impressed. We paid £59 for a double room which I appreciate is not a great amount but we didn't expect such a hard bed with springs sticking through the mattress into your back. Had it not have been for the amount of alcohol drunk at a wedding that day I don't know if we could have made it to sleep.
Other than the bed, the room was OK, a little dated and shabby but pretty clean. The bedlinen and towels were fine. The ensuite was a small cupboard containing a shower and toilet. The sink was on a stand in the main bedroom which was a little unusual. Noise travels though and we were awaken a couple of times in the night by what sounded like other people running taps.
The location by the canal was pretty quiet but there was some traffic noise from the nearby road. Maybe we just didn't get it but the whole set-up seemed a bit odd - there were old fashioned shops, cobbles, tavern and restaurant. It felt like we were on a film set. That said the place seemed pretty busy so it must be to some people's taste.
The staff were OK although we weren't asked upon check-out how our stay was. Maybe I expect too much!
I'm afraid we definately wouldn't go back to Guys.

  • Liked — food in tavern was good and reasonable
  • Disliked — the bed
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gem682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bilsborrow hotels

Chester, United Kingdom
Level 3 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 4, 2008

I stayed here with my partner in the executive suite and was pleasantly surprised.. i wanted to stay here as i have a fascination with bathrooms!! The hotel photos dont do it justice and we found it like a really quaint village. It was so gorgeous and the staff couldnt do enough for us. There really was no reason to leave the hotel as the food was fabulous too!! We had a lovely meal in the main restaurant and i am looking forward to going back..

  • Liked — the bathroom
  • Disliked — the bed was a bit uncomfortable but the spa bath helped!!
  • Stayed July 2008, traveled as a couple
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank smoothdiva602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich
Level 6 Contributor
108 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed April 25, 2008

Huge room with a spa bath at a bargain price – absolutely a bargain. Clean, well specified. By a canal. Love to stay again. Bit of an odd location but faultless for the price and more. For business users if they put in a WiFi it would be the complete package.

  • Liked — The room
  • Disliked — Nothing really
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wardster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merseyside
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 3, 2008

This place is excellent, Lovely food, very clean, friendly staff, I could go on.... My wife and I go a couple of times a year, And keep going back... Those people who have there moan about noise If you want total quiet and not hear a sound why dont you book a Funeral parlor for your stay. Thats the Idea of going to Thatched Hamlet to have good food and a good time......

Stayed January 2007
Helpful?
1 Thank aldablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Guy's Thatched Hamlet

Property: Guy's Thatched Hamlet
Address: Canalside St. Michaels Road | Near Garstang, Bilsborrow PR3 0RS, England
Location: United Kingdom > England > Lancashire > Bilsborrow
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites
Hotel Style:
Ranked #2 of 2 Hotels in Bilsborrow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Guy's Thatched Hamlet 4*
Number of rooms: 32
Official Description (provided by the hotel):
Imagine a canal-side hamlet of thatched roofed buildings and you're thinking Guy's Thatched Hamlet, just off the A6 at Bilsborrow near the market town of Garstang. You will find Guy's Eating Establishment and pizzeria nestling next to the atmospheric Owd Nell's Tavern, Guy's Lodge and School House Square. Guy's Restaurant & Pizzeria with its eyebrow window that is the largest in Europe always offers great hospitality with excellent local and international cuisine cooked in our kitchens and open pizzeria.Owd Nell's Tavern serves such traditional delights as home-made beef steak and kidney pudding, local game in season, chargrilled Aberdeen Angus Scottish steaks and fresh fish from Fleetwood. These are just a few meals from the extensive mouth-watering menu.Relax on our canalside patios were you can eat and drink whilst watching the canal barges and ducks, or on the tavern deck, our roof terrace drinking area. ... more   less 
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Also Known As:
Guy`s Thatched Hamlet Hotel Bilsborrow
Guys Thatched Hamlet Preston
Guys Thatched Hamlet Hotel

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