I would first of all say, you should really purchase tickets online. This will avoid waiting in the queu for well over an hour to buy your ticket on-site. If you buy your ticket online, you skip the queu and go straight to the 'pre-bought ticket booth' inside.
You can either go down by stairs or lift. Once you get underground, it is very dark and you then have to queu for well over an hour to get the little boat to the other side. You are not allowed to take photos on the boat or when you get off on the other side which is disappointing. Be sure to wear warm clothes as the air is at a constant temperature of 12C. There are well over 300 steps to walk up and down once you get off the boat, so make sure you are wearing good walking shoes. Only down side was not being able to take photos (even with flash off) and the badly lit passages which makes it dangerous as the floors are slippy. All in all it was a good experience and quite amazing when you are down there. There are many snack/restaurants next to the Gouffre de Padirac.
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