This place could be good if management cared. We took the most expensive room - very expensive - the suite with balcony overlooking the river. There were no towels and the young lad on duty had vanished so we found the laundry cupboard and helped ourselves. The fan didn't work. The lad agreed about that. (The switch was missing). The airconditioner overflowed both into the room and out onto the balcony. He agreed about that too. It meant (our) spreading newspapers around the floor and leaving the room's paper basket - a metal waste bin - to catch the water. Within an hour it had noisily caught 4 litres. The lad tried tilting the air conditioner which made it slop out the other end. Though we switched it off it dripped and splashed all night and filled the deckchair seats on the balcony and, of course, we had no waste paper basket for our rubbish and the bits of wet newspaper stuck to our shoes! Requests for a modificaion of the charge were met with weak smiles and head shaking.
The sign on the rooom door stated that the restaarant was open til 9.00 p.m. but the lad was off somewhere so we had to eat by 7.00 or go without. The 'Italian' food, like the room, was overpriced, expensive and nothing special. There was no access to a phone. Perhaps the phone line doesn't go to Minca: maybe everyone uses mobiles. However, when we enquired about birdwatching, the lad used his mobile to call a young man who came with binoculars offering a 3 hour tour early next morning for 50,000 COP. He would not reduce this fee for a 2 hour trek. Walking into Minca, we found a 25,000 COP 3 hour trek and booked it: it was superb. Having looked around, we would stay in the Hotel Minca next time. Good service, good view, not as expensive as Sierra Sound and right at the little junction where everything happens. The lad offered to get us a local taxi down when we left for 48,000? Our determination to take the collectivo (7,000) saw it drop to 35,000 then 25,000 - which we took. Trying to get a large note changed, as he turned his pockets out I told him to keep 5,000 for himself. He didn't seem pleased - or bothered. In fact, if nobody went there again I wonder - would anyone be botherd?
- Official Description (provided by the hotel):
- Stablished in 2003, Sierra Sound House is located by the Minca River at 14 kilometers from Santa Marta. At it's restaurant "El Tucán" you can enjoy delocious italian dishes, grilled meat and all kind of wines and drinks. It's confortable rooms and beautiful premises are the perfect place for those looking to enjoy pure air and nature ... more less
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