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“to pool or not to pool? that is not an issue”
5 of 5 bubbles Review of The Pearl

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The Pearl
Ranked #1 of 1 Hotels in Rosemary Beach
Certificate of Excellence
Carrboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“to pool or not to pool? that is not an issue”
5 of 5 bubbles Reviewed January 7, 2014

In August of last year we took our kids for a few days before school started. I think we were among the first guest as it had only opened a few days prior. There was still allot of work to be done, the pool was not finished yet and that was a big deal for our plans since our younger son had completed his swimming lessons and our trip was all planed around swimming. BUT the staff was so nice, considerate, genuine and mindful of our needs and we just felt like we were being pampered and taken care of and we forgot all about the pool issue. Everyone was amazing. From the front desk, to the valet, the hostess, the waiter, the manager they really made our trip so special. On one of the days it was raining all day and we found a bag with ponchos for each of us and suggestions on what to do. When we went down to the beach less then five minutes (without asking for it) we had chairs, water, towels and treats. Its not always easy to travel and relax with 5 year old, but they pampered us with all the things we would need and I didn’t have to worry about a thing for the kids and instead I enjoyed quality family time. That is priceless. No need for me to describe how beautiful the hotel is, you can all see it through the pictures. Its gorgeous. The food is excellent. If you are one of those who seek an all inclusive and big resorts with everything and everyone then this is not the place for you. This is for those travelers who enjoy small and intimate luxury boutique style living with personalized service. Its elegant, classy and has a worldly sophisticated charm and there are not many places like this. We were very sad to leave and I keep looking for an opportunity to get back. Thank you to all the staff and managers at The Pearl, and thank you to the owners who obviously have high standards and worked hard to achieve them. I can imagine that it was a big journey to a) renovate such an old building and b) apply the level of service that sets you above. All of you really made our family vacation memorable and we look forward to the next time we can come back.
Best regards,
The Siano's of NC

  • Stayed August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SDSiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, January 8, 2014
Thank you so much for sharing your experience with us. We certainly had our challenges in August with the physical facilities but thankfully the hotel is now completed and your son would love the pool. Your compliments for the staff are really appreciated as we are very proud of our team and the sincere efforts they make to ensure all our guest feel special. While it was a bit of challenge to get the project back on track and open it was a pleasure for us especially when we get such kind comments from people like. Please come back soon so your son can enjoy the pool and you can enjoy a cocktail looking at the sunset.
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336 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Any
English first
Baltimore, Maryland
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

What an amazing hotel. I almost don't want to write the review so the hotel won't be booked when we want to return. A few snafus with housekeeping, to be expected so soon after opening and on New Years Eve & Day, but other than that, a fabulous stay at a beautiful, relaxing, well-thought-out hotel. Dinner downstairs in the Havana Grill was fabulous, plenty of bottled water & K-cups for the Keurig, fabulous linens, and the TV in the bathroom mirror was quite fun:) Never understood how to work the Apple TV - instructions for that would have been nice as it rained pretty much the entire time we were there. Due to the rain, we weren't able to enjoy the outside lounge, bar, etc. but look forward to returning when the weather is much better. Everyone working there was beyond pleasant. The special treat from the hotel for NYEve was a wonderful surprise! Cheers!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baltimoretraveler615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, January 8, 2014
We are so pleased that your stay with us over New Years was a success. I am always very pleased when our staff is complimented as we are very grateful to have such a great team of people who are so sincere in their care of our guests.Hope to see you again soon.
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Atlanta, Georgia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 12, 2013 credit card Amex Card Member Review

This hotel is beautiful and I am so delighted it has opened in Rosemary Beach. It is new and there are some kinks to work out but everyone working there is great as are the rooms and restaurants. Much needed addition to 30A.

Stayed November 2013, traveled solo
Helpful?
Thank krisvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, December 26, 2013
Thank you for your comments on our hotel - we are very pleased you enjoyed our staff and facilties and hope to see you again soon
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Anna Maria Island, FL
Level Contributor
248 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed December 7, 2013

It is wonderful to see the hotel finally finished and OPEN. I see by other reviews, there are a few rough edges; please give them time to polish them & I'm confident they will ASAP. OK, we were in town for the Bocci event and The Pearl was in full support. A tent to watch the football games and an event inside to finish the game & have wine and some finger food. What a game! Alabama & Auburn. The last quarter & one second finish are one to remember!!! Our group rolled into the Havana Bar area for dinner. Our service was A+ and my starter of clam & broth was tops. Our group had been snacking, so our food requests were small. The dinner venue and associated bar are up-scale & active. Seems very fitting for Rosemary & 30A. Good luck to the new hotel.
You are a welcomed addition. Walked your facility and it looks great and fun.

  • Stayed December 2013, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank IslandSunAMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, December 8, 2013
Thank you for your comments. We really enjoyed being part of the Bocce tournament - really fun people! We appreciate your support and yes we are working hard to get the rough edges polished out. As for commenting on the game it was quiet the finish but I need to remain neutral on the outcome as we have friends from both schools. Look forward to seeing you again hopefully before the next tournament.
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hoboken, nj
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

I stayed at The Pearl for one night prior to a family vacation. It was, hands down, one of the best experiences. We arrived late and the front desk called to check in to make sure that we were ok. The front desk staff (at the time it was Tanner and another really lovely woman) were so friendly and genuinely interested in making our experience a positive one. We were given a tour of the facility and then escorted to our room, which was lovely and overlooked the pool. After getting cleaned up in the beautiful showers we went over to the patio bar. The staff was quick, friendly and extremely accommodating. Then we went over to Havana and had a wonderful meal of oysters and pretty much everything else on the menu.

My sole caveat is that the map features on my phone did not work and apparently there is some issue in that area with internet mapping features. Make sure to get directions before you go.

Room Tip: The pool rooms are lovely but the town view rooms overlook the very adorable Rosemary Beach area.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ek l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, December 4, 2013
Thank you for joining us and were are happy you had a pleasant visit. Both Tanner and Jennie are great members of our team and a pleasure to work with. We apologize for the map issue but it seems that our little part of the world is not high on the to do list for the guys that get maps up to date.
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space coast, Florida
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 24, 2013

We enjoyed both a lunch and a dinner at the Pearl. Great service and the food was quite nice. Pricy, but you can manage a nice meal without breaking the bank. Service was very friendly and helpful without being intrusive.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank conquistador1513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, December 4, 2013
Thank you for joining us at the hotel and we are pleased you had two enjoyable meals with us. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 17, 2013

We arrived on a Tuesday night for a conference that was being held at the hotel. The staff from bellman to front desk were extremely attentive and professional. We were shown to our room by the desk clerk and instructed about the hotel. She spent time showing us the in room iPad which we later found out talking to a manager it hadn't been "turned on" in the hotel yet. We were missing several standard items in the room. No garbage can (only one small one in toilet area), no ice bucket, tray for glasses, missing coffee singles for coffee maker, coasters for wet glasses, no in room sodas or water in the fridge (we were questioned when making the reservation on what we wanted). There was no makeup magnifying mirror in the bath, and with the in mirror tv in the bath it made it difficult for my wife to do her makeup (we called thinking they might have a loaner but did not). The "tech" room controls for lighting didn't work, the iPad did nothing to control anything in the room, and it contained little info on the property.
The meeting space was adequate, the bar and restaurant were great. Food delicious. The upstairs rooftop bar out by the pool was great with terrific views.
But other small touches were lacking. We asked for additional chairs for a meeting room and they said they didn't have any more, the continental breakfast had bagels, croissants etc but no toaster for the bagels.
This hotel has the capacity for greatness, they just need a General Manager that pays attention to detail.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JonLev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill S, Owner at The Pearl, responded to this review, December 4, 2013
I am so sorry for our failures during your visit. What we missed is simply inexcusable and I apologize for all our staff. We have reviewed you comments in detail with our team to identify what went wrong and to put into place training and refocus to ensure these problems are remedied. My sincerest apologizes.
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Additional Information about The Pearl

Property: The Pearl
Address: 63 Main St, Rosemary Beach, FL 32461-5027
Phone Number:
Location: United States > Florida > Florida Panhandle > Rosemary Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rosemary Beach
Price Range (Based on Average Rates): $$$$
Number of rooms: 55
Official Description (provided by the hotel):
With its pointed turrets, sunlit terraces, and black-and-white striped awnings, The Pearl Hotel brings an ultra-luxury experience to South Walton in Northwest Florida's Scenic 30A corridor. This adult-oriented 55-room boutique hotel features beautifully appointed sophisticated accommodations, destination worthy cuisine, and an alluring spa in the heart of South Walton's most exclusive beach community. Guests enjoy complimentary beach chairs and oversized umbrellas on the beautiful sugar-white sand beach just footsteps from the hotel; as well as access to exclusive St. Joe Club & Resort amenities including the Beach Club at WaterSound(R), championship golf and more. Managed by St Joe Club and Resorts. Resort Manager: Dave Merryman Lodging Manager: Josh Jayne ... more   less 
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