We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A wonderful night away!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Derwentwater Hotel
Ranked #1 of 1 Hotels in Portinscale
Reviewed June 26, 2013 via mobile

We only stayed for the one night, but we had a warm welcome from the gentleman on reception.
We had our 11month daughter and dog with us, and were treated wonderfully by all staff.
The waiters/waitresses in the breakfast room were all so friendly and helpful.
The hotel itself was set in a lovely quiet area, with a gorgeous little garden and path leading to the lake.
Sadly we only stayed for one night, but we WILL return for a break away.
Highly recommend to anyone either families with children/dogs, or even just couples looking for a lovely relaxing break away!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SamLund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 27, 2013

Dear Guest,

Thank you for taking time to review the hotel, following your stay. Feedback is very important to us.

I am over the moon to read you had a great time and have rated us 5*. I will be sure to pass on your comments to all the team, particularly Peter who welcomed you to the hotel.

I hope you will get the chance to visit again soon.

Kind Regards

David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (735)
There are newer reviews for The Derwentwater Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

506 - 512 of 735 reviews

Reviewed June 23, 2013

Just returned from a weekend break here. What a lovely hotel. Despite a slight hiccup with our allocated room was soon offered an excellent alternative. Staff very friendly and helpful. We love the Lakes and will definitely return. The walk down to the lake through the grounds was superb. Used Oxleys Spa which was great. Thank you all so much.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MikeWinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 24, 2013

Dear Guest,

Thank you for your review, the views of our guests is vital to help us improve the hotel, and gain a deeper understanding of the areas of improvement.

I am pleased to read that you had a good time, and the team looked after you. I will ensure all the team get to see your comments and I hope you will visit us again soon.

Kind Regards
David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Booked two nights dinner , bed & breakfast for our wedding anniversary with upgrade to Lake View which was worth it !! Took our dog for first time to a Hotel and this turned out really well and was stress free .Staff , especially in dining room were lovely and very professional , nothing seemed to be a trouble for us or other guests. Grounds were beautiful and well kept with good walk for the dog in the mornings. Yes Hotel was a little tired in some areas but clean, good value for money and a lovely break.

Room Tip: Lake view room on 1st Floor was lovely.
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alisonirvine19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 24, 2013

Dear Guest,

Thank you for your review.

It gives us all great satisfaction to read that you have had a great time, it makes all the hard work worth while!

I will ensure all the team get to see your feedback, and keep up the good work.

I hope to be able to welcome you back soon.

Kind Regards
David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

This hotel has a fantastic location for Keswick and the northern lakes. It's garden and views of the lake are great make sure you ask for a lake view its worth it even if you have to pay a supplement. The rooms are clean spacious and plenty of hot water. Breakfast is good quality and served over two hours which is flexible depending on what you are doing. It's quiet and does have an older clientele which was fine for us especially if you are there to holiday by walking the fells or surrounding areas as you can get to sleep without rowdy guests disturbing you. it is a little tired and maybe ready for a little decorating in parts but we love it and wouldn't stay anywhere else.

Room Tip: Ask for a lake view its amazing and well worth any supplement also higher floors are better.
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 20, 2013

Dear Guest,

Thank you for your review, it is very pleasing to read that you had a great time.

Your comments regarding the "fantastic location for Keswick and the northern lakes" is very accurate. I believe our position is second to none!

We are in the process of updating some more areas of the hotel which hopefully you will notice on your next visit.

I will ensure the team see your comments and look forward to welcoming you back.

Kind Regards

David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

Last Sunday we had Sunday lunch here. It was fantastic best we ever had.
We had great homemade soup followed by caverery choidevroast beef, pork, fish or vegtable lasagne with yorkshire pudding, stuffing saugages vegetables and roast or and mashed potatoes gravey and glass of wine for £9.95.
Great surronds friendly efficient service.
Strongly recommend you need to go.

Room Tip: Walk into Keswick after to walk of lunch!
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Iain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 18, 2013

Dear Visitor,

Thank you for the time you have taken to review the hotel. I am pleased to see you enjoyed your Sunday Lunch.

It is important to us that people enjoy the hotel, find the team to be friendly but professional and experience excellent value for money.


I hope you will visit us again soon.

Kind Regards

David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

Set in the most beautiful surroundings, this hotel is not to be missed. Good choice of breakasts and evening meals. Very friendly and helpful staff. Dog Friendly. We loved the walks which went right to the edge of the lake.
Lots to see and do in the area including a local bus service which went all round the villages. There is also a sister hotel which has a free pool and spa centre.

Room Tip: Access is quite good to rooms. You can ask for a room near to the lift if you have walking difficult...
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank carole s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 17, 2013

Dear Guest,

Thank you fro the time you have taken in reviewing the hotel. Customer feedback is vital to us, and is always listen to.

I am delighted with your 5* review, and the comments within. I agree we have "the most beautiful surroundings"

I will ensure all the team get to see your comments and hope that you will be back soon.

Kind Regards
David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

We spent 2 nights DB&B, 129GBP per person.
On arrival broken shower, missing mirror light, dust-filled radiator. But all repaired second day.
Slow dinner service, but friendly. Jose and Andy (?) (Roumanian) very efficient.
Only one chair in bedroom. A second chair could replace unnecessary trouser press.
The young staff at reception were polite.
Room doors tend to bang noisily, could disturb neighbours.
Excellent location. Hotel gardens extend to lake side.

Room Tip: Room 254 had partial view of the lake but Room 255 had no view.
  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bettike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DerwentwaterGM, General Manager at The Derwentwater Hotel, responded to this reviewResponded June 9, 2013

Dear Guest,

Thank you for taking the time to review The Derwentwater Hotel, following your 2 night stay.

I am suprised by your maintenance issues but am pleased they were adressed.

Our dinner service is deliberately relaxed and staggered, this is to create an experience which compliments our setting. I am pleased your waiters were efficient, and will ensure they see your comments.

I hope to see you again soon. In the meantime myself and the team will work hard, to improve the hotel so that next time you visit we will get a 5 star review!

Kind Regards

David McDonald
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Portinscale
1.1 mi away
The Keswick Country House Hotel
16.5 mi away
North Lakes Hotel & Spa
0.9 mi away
Inn on the Square
Inn on the Square
#5 of 17 in Keswick
649 reviews
Show Prices
Show Prices
Show Prices
18.4 mi away
Applegarth Villa and Restaurant
0.8 mi away
The Skiddaw Hotel
The Skiddaw Hotel
#12 of 17 in Keswick
762 reviews
3.0 mi away
Lodore Falls Hotel
Lodore Falls Hotel
#5 of 5 in Borrowdale
2,135 reviews
Show Prices
Show Prices
Show Prices

Been to The Derwentwater Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Derwentwater Hotel

Address: Portinscale, Keswick CA12 5RE, England
Phone Number:
Location: United Kingdom > England > Cumbria > Lake District > Keswick > Portinscale
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Portinscale
Price Range: $121 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Derwentwater Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Take in the serenity of our grounds, and you’ll find pastures teeming with wildlife. Gaze across Derwentwater and you’ll find majestic fells, shrouded in time and mystery. Within the hotel, you’ll find an excellent standard of service, and all the facilities you’d expect from a Coast & Country venue. You’ll find an intimate, relaxed feel throughout, and a warm, friendly service at all times. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Expedia, TripOnline SA and Orbitz so you can book your The Derwentwater Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Derwentwater Hotel Keswick/Portinscale, Cumbria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing