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“Nice tidy rooms, friendly service”

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Assured Waterside Apartments
Hamilton, New Zealand
Level 6 Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice tidy rooms, friendly service”
Reviewed December 25, 2013

We stayed here for 4 nights and was surprised how close it is to Perth Central. It does not have a restaurant on site, though 5/10 minute walk to the nearest restaurants. Tidy with nice balcony overlooking the gardens, room was spacious and tidy with cooking facilities.

Room Tip: if you are new to Perth like we were, it can take a bit to get around and find your way - though if...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rochelleandben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 23, 2013

This serviced apartment was definitely better than the reviews we've read online. My friends and I stayed there for 6nights and had a blast. It was safe and clean. It's location was also great for us as the ferry point was only about 10mins walk away. The apartment also had daily housekeeping on the weekdays and free wifi which were very useful for us. Kitchen facilities were also not as bad as expected. Impressive!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sseakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
92 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 3, 2013

The units are clean, bathroom, kitchen and bedroom okay. However the couch was very uncomfortable and the front of the AC was broken, but we since it was spring we didn't need it. The dvd wouldn't work and after much frustration it was found that it was devoid of wires connecting it to the TV and judging by the battered remote it looked as if it had also caused much angst amongst previous guests. We had the unit with the extra single bed, so that made the lounge a bit on the small side. The secure on-site parking at night was good, but the spaces are very tight. Reception and housekeeping were very helpful and friendly, which makes up for the few problems we had. We took the short ferry ride into Perth CBD, the cost of that and all day passes on the buses and trains was only about $6.50, so really good value. The apartment complex is not actually on the water's edge as indicted by some photographs. The Kwinana Freeway is actually between the apartments and the water. If you are a light sleeper, I suggest that you consider taking ear plugs with you. Because we are members of a travel and entertainment group, we paid about $170-180 per night for a four night stay. Judging by the price and standard of accommodation in Perth we would say that Assured Waterfront Apartment are reasonable value for that location. I forgot to mention that there are plenty of restaurants, pubs and a supermarket within walking distance.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macncarole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2013

We initially booked a one night stay ($189). Due to personal circumstances we had to cancel the stay (within 24 hrs of booking). The Hotel charge a cancellation fee of 100% of the value of the booking. So we are out of pocket $189 and could not stay at the hotel! How is a 100% charge fair?

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 10, 2013

The units are clean, comfortable and spacious with secure on-site parking at night. Reception is helpful and friendly. About an eight minute walk takes you into South Perth, where you can enjoy cafes and boutique shops, or take a short ferry ride into Perth CBD.
However, they overlook and are next to the Kwinana Freeway and if you are a light sleeper like me, the traffic noise may well wake you up at 5am without the need of an alarm clock. This was an issue for me as my noise tolerance is very low.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank findarainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assured M, Marketing Manager at Assured Waterside Apartments, responded to this review, March 10, 2014
Hi findarainbow

Thank you for taking the time to provide us with your valuable feedback regarding your stay with us in August last year. Apologies for the delayed response to your comments.

We are always pleased to hear that our guests have been happy with our facilities and location and have received great customer service from our staff during their stay.

We apologise that the noise levels were an issue during your stay and we would highly encourage you to mention this upon your next booking with us so that we can ensure your room is further away from the road.

Thank you once again for your comments and we are glad that you enjoyed your stay otherwise.


Regards,

Irma Grant
Marketing Manager
Assured Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2013

Had to book a last minute room for my 2 kids and I, and was not expecting much at the price but was pleasantly surprised. Very clean rooms with everything we needed, Beds were great, and all the furniture was modern and clean. Did not have much to do with service, as it was only one night, but would consider spending more time at this hotel next time we are in Perth.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taluce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assured M, Marketing Manager at Assured Waterside Apartments, responded to this review, March 10, 2014
Hi Taluce

Thank you very much for your lovely comments. It's great to hear that you enjoyed your stay with us in July last year. Apologies for the delayed reply to your feedback. We are very lucky to have such a convenient, central location with one and two bedroom apartments perfect for families.

We hope that you have been able to spend more time at our Hotel since your last visit and look forward to seeing you again in the future!


Regards,

Irma Grant
Marketing Manager
Assured Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 1, 2013

Apartments very clean which is a huge plus for Perth, very well serviced with a kitchen and laundry. We had four in our Apartment as they were booked out and unable to give us a 2 bedroom apartment, it all worked out with the lounge turning into a sofa bed. Air con was only supplied to the lounge/kitchen area so main bedroom was on the warm side even though there was an opening door off the balcony there was no air flow.
Apartment from that and not having a pool it was a pleasant stay and would high recommend for a family. Ideally located to eateries, shops within walking distance. Staff very helpful.

Room Tip: If available to end rooms may have better air flow but they are on the Freeway so could be a bit mor...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RodnJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Assured M, Marketing Manager at Assured Waterside Apartments, responded to this review, March 10, 2014
Hi RodnJen

Thank you for taking the time to provide us with your valuable feedback regarding your stay in May last year. Apologies for the delayed reply to your feedback.

It's always great to hear that our guests had a good experience when staying with us and dealing with our staff. We pride ourselves on high levels of cleanliness in our apartments and friendly, helpful staff. So it's fantastic to hear that we met guest expectations again on this occasion.

We do hope you've stayed with us again since your last visit and also look forward to welcoming you back in the near future!


Regards,

Irma Grant
Marketing Manager
Assured Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Assured Waterside Apartments

Property: Assured Waterside Apartments
Address: 29 Melville Pde, South Perth, Western Australia 6151, Australia
Location: Australia > Western Australia > Greater Perth > South Perth
Amenities:
Free Parking Kitchenette
Hotel Style:
Ranked #2 of 3 Specialty Lodging in South Perth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Assured Waterside Apartments 4*
Number of rooms: 35
Official Description (provided by the hotel):
With Perth’s best attractions at its doorstep, Assured Waterside Apartments looks out across the beautiful Swan River. Our affordable property comprises of 32 spacious and fully self-contained one bedroom and two bedroom apartments. Other complimentary features include Wi-Fi, movies and on-site parking. Each of our air-conditioned apartments comes with a fully equipped kitchen, including dishwasher, microwave and fridge, in addition a flat screen TV, a separate dining area, living area, washing machine and dryer and a balcony or courtyard. In-room breakfast is available, as well as same day dry-cleaning service and bike hire. The property is located a short stroll from Mends Street, the heart of South Perth, which offers restaurants, cafés, bars and boutiques. It is also a quick ferry ride away from the Perth City centre and Elizabeth Quay. South Perth is a great choice for travellers interested in scenery, clean streets and relaxation. Assured Waterside Apartments is 11km from the Perth Domestic Airport, 14km from the Perth International Airport, 900m from the Perth Zoo, 6km from the casino and 5km from Kings Park. Assured Waterside Apartments is ideal, affordable accommodation for leisure guests, sporting or school groups and business travellers requiring accommodation in Perth for short and long stays or relocation arrangements. Rollaway beds can be arranged in some room types at an additional charge and cots and high chairs are complimentary. ... more   less 
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Also Known As:
Assured Waterside Apartments Hotel Perth

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