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“Everything perfect”
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Very good
8 reviews
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Sayan, Ubud, Bali

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Maggie W
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Could have been better ”
Reviewed May 20, 2017 for a stay in May 2017
1
person found this review helpful

We spent 4 nights in the villa recently. There was no one in attendance & they were not expecting us at all. It was fortunate our driver dropped us to the wrong accommodation initially as the very helpful staff there made phone calls for us until someone arrived to assist us. Upon entering, it was clear they were not expecting us. The fridge was not even plugged in. There were no towels but these were very swiftly provided. The kitchen contained the very basics of items however there was no need to cook with restaurants close by. I think for the price there could have been some basic staples supplied such as tea & coffee & some bottled water. There was a large water container there however we were uncertain as to how long it may have sat unused so we did not avail ourselves of its use. I could have had my pick of accommodation in Ubud but u purposefully chose this villa for its private pool. However when we arrived, the pool was green & although the staff said they had added cleaning solution, the pool did not clear well enough for swimming until the day before we left so we only had one brief swim in it which was a huge disappointment.
The villa itself is very spacious & nicely appointed. The beds are large & very comfortable. Note that only the bedrooms are air conditioned not the entire villa & there was a note from management stating that it was only to be used at night.
As with most of Bali, electricity can be an issue & we had to reset the power twice after the trip switch went off. Wifi was provided & there were no issues with this. I would stock up on some basic supplies if staying here as the supermarket is a fair walking distance. The area itself is fairly secluded & away from the hustle & bustle of Ubud.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 8, 2017
Greetings from Dugul Ubud.

Thank you so much for taking the time to write this review and for your balanced input on both the positive and negative aspects of the villa.

I want to offer our apologies for the issues which occurred. We definitely realise the arrival was messy and this was due to a misunderstanding between myself and my team. Heavy rain fall before your arrival impacted the cleanliness of the pool which we tried to rectify as quickly as possible.

We really do apologise for any inconvenience you experienced. We hope to be able to welcome you back and show you that we can do much better.

On behalf of the whole team we send you our best regards.

Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JOYCE_OGI
Hellevoetsluis, The Netherlands
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything perfect”
Reviewed February 28, 2017 for a stay in September 2015
1
person found this review helpful

Location: Near Campuhan Ridge, Alchemy Cafe, Murni's Warung, Blanco Museum and so much more hot spots. Please also visit the Bintang supermarket, Karsa spa and Sari organic! Monkey Forest, The royal palace, the shopping area, Barong, Wayang shows, restaurants and bars are close, but far enough to enjoy a relaxing and peaceful stay at the villa. In the morning, you can spot the locals putting down offerings around the villa, next to the sawa's, it's beautiful. There are also two little stores, where you can buy cheap soda's, a Bintang, cigarettes, candy etc

The villa: Amazing. Loved the interior design. The beds are perfect. The curtains will keep the sun away in the bedroom! AC. The bathroom is luxurious and open air. TV for rainy days, full equipped kitchen, nice garden and your own big private swimming pool. I travel to Bali at least once every year, sometimes alone, sometimes with the kids. Can't wait to bring my kids here, they are gonna have so much fun!

Service: The villa was cleaned by Komang every day, and he is truly amazing! A job well done! He also makes breakfast. Fresh fruit juices, pancakes, scrambled eggs, you name it! Airport pick up, drop off, everything was perfect. Nyoman and Komang, hope to see you guys again, very soon, thank you for everything! The only thing i missed was a satpam!

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 1, 2017
Thank you so much for your kind review ! I will pass your kind words on to the team also. We definitely hope to be able to welcome you back to Dugul Ubud. Kind regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghislaine...
Amersfoort, The Netherlands
Level 6 Contributor
115 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Very nice villa, great service”
Reviewed November 15, 2016 for a stay in October 2016
1
person found this review helpful

We stayed in the villa for four nights with four persons and a baby. The service was very good, from the moment we arrived until the morning we left. The villa is located just outside the busy part of Ubud and surrounded by nature. From the villa it is easy to take a walk around and have lunch or dinner nearby. You cannot get to the villa by car, the last few meters you will have to walk. This makes it a very quiet stay and very relaxing. Breakfast is served on time in the villa.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Very nice location
Liked least: When you arrive you have no idea where you are going (small streets)
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 16, 2016
Thank you so much for that lovely review. We hope to be able to welcome you back one day.

Kind regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Journey52...
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Tranquil Penestanan - lovely villa”
Reviewed September 15, 2016 for a stay in September 2016
2
people found this review helpful

Close to Ubud in beautiful Penestanan, Villa Dugul offers luxury and serenity. It's a good sign when you hate to depart a holiday destination and we certainly had to drag ourselves away after 4 days.

Villa Dugul is perfect for a family with older children or for 2 couples. The garden and pool offer total privacy with good cafes and shopping very close by. Ubud is a comfortable stroll away.

Putu looked after us so well and nothing we asked was too much trouble for him. One morning he arrived early to make sure we enjoyed breakfast before setting out on a bird watching tour. His breakfasts by the way we're very yummy.

We will return.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 16, 2016
Thank you so much for that lovely review. We really do hope we can welcome you back to Dugul Ubud.

Kind regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JaneWango...
Wangoom
Level 1 Contributor
3 reviews
“Loved the location and privacy Villa offered”
Reviewed July 10, 2016 for a stay in July 2016

We had 5 night stay at Joglo Dugul 2 bedroom Vila and loved it, Penestanan is a wonderful area to stay, lots restaurants and really enjoyed the walks around area through rice paddies and yet not to far to walk into Central Ubud which is much busier so was great to escape back to Vila, pool was lovely and made for a very relaxing stay

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 13, 2016
Thank you so much for your kind review !
We hope to be able to welcome you back one day.

Kind regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TomRoth93
Utrecht, The Netherlands
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful villa, nice neighborhood”
Reviewed March 17, 2016 for a stay in February 2016
2
people found this review helpful

We stayed over here in february 2016. The villa is really beautiful and big. It has two bedrooms (both with a large double bed) and two outdoor bathrooms with showers. The living room is very big, with a large TV (and a lot of movies and TV-channels). The wooden kitchen is beautiful, and has basic kitchenware and a fridge.

The outside has a nice swimming pool of about 10 meters long, a garden, and two sunloungers, positioned in the shadow.

The neigborhood is very nice. The centre of Ubud is 20-30 minutes walking, or 5 minutes by motorbike (which you can rent everywhere). But, along the Jl. Raya Penestanan, which is only a two-minute walk from the villa, are a lot of restaurant as well. Also, it's only a 10-minute walk to Warwick Ibah, along the Jl. Raya Ubud, where a nice walk through the ricefields starts.

Overall, we really enjoyed our stay at Jugul, and we would recommend everyone to spend their time in Ubud over here.

Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Spouse/Partner
Your age range 18-24
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 25, 2016
Dear Tom,

Thank you so much for your kind review. It was our pleasure welcoming you at Dugul Ubud and we hope to be able to welcome you back one day.

Kind regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flicky71
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Peaceful, stylish villa in Penestanan!”
Reviewed January 13, 2016 for a stay in December 2015

My partner and myself stayed here in December after visiting Seminyak. It was not until we reached Penestanan did we truly relax and unwind!

The villa was suggested to us by our Balinese friend and we were not disappointed. Our dealings with Nyoman from the very beginning were prompt and professional. Booking, payment and negotiations were easy.

The villa is situated just outside Ubud. It can be a little tricky to initially find as it is set off the main road. Having said that, most villas are. A walk to Ubud would take about 30 minutes depending on fitness and how many stops you take! We only did this a couple of times as everything we really needed was in Penestanan.

The villa is spacious, stylish, clean and peaceful...more impressive than the photographs online! Both bedrooms are big each with their own bathroom, with the main bedroom having the luxury of the outdoor private bath. The lounge and kitchen is open plan. The kitchen has everything one requires should they wish to cook for themselves. All rooms are beautifully decorated and have stunning B&W photographs of traditional Balinese people.

The outdoor area is fabulous! A great sized pool, sits next to the gazebo and is surrounded by greenery. We spent a couple of days not leaving the villa and moving from lounge chair to pool and back again!

Nyoman has a caretaker present for most of the day. He speaks very good English and is available to prepare breakfast, clean the villa and answer any questions. Nyoman is also contactable via email.

Extra positives
- Shop close by to easily get drinks and snacks.
- Plenty of places to eat on main road catering for all price ranges.
- Intuitive Flow Yoga studio about 5 minutes walk away!

Tips
- Be organised with getting money changed as closest is a good walk away.
- No taxis in area so you need to negotiate a fare with individual drivers.
- Visit Indus restaurant! A must!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space, layout and decor of the villa.
Liked least: A couple of the doors were difficult to close.
Traveling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 14, 2016
Thank you so much for that amazing review. We love to hear positive feedback and I will make sure to pass it on to the team also. We hope to be able to welcome you back one day.

Regards, Nyoman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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