My wife and I have just returned from 15 amazing days in Bali, and for the most part, we had an amazing time going to great sites, eating incredible food, relaxing and enjoying ourselves.

For the last eight days of our trip, we stayed at the Ubud Heaven Sayan, which is a very lovely property. Our villa was beautiful and private, and the staff was wonderful..except for one person- the property manager. On our 2nd day, the manager, whose name is Solin, welcomed us as we had breakfast and asked where we were from. As we finished breakfast, my wife started looking around and he approached me and said, "If you want any SPECIAL massages I can tell you where to go." I told him I am happly married and don't need that type of service and walked away. I felt his comment was totally inappropriate and double checked later to make sure he is, in fact, the resort manager and he is. Later, I noticed my wife looking disgusted each time he was around and always wanting to go when he showed up somewhere. When I asked her about it, she just said, I don't like that guy and I told her I felt the same way.

On our last day in Bali, my wife told me why she felft uncomfortable when the Ubud Heaven Sayen manager was around. One morning after breakfast, she went to the restroom and the manager approched her, looked at her from head to toe and said, "your body reminds me of my ex-girlfriend who was Japanese." My wife was shocked and from that point on, she didn't feel safe and wouldn't go anywhere without me. She told me in our last few hours about the incident because she didn't want to ruin our vacation.

The Sayan is a decent property, but the manager is horrible. I regret not taking a picture of the manager to add to this review. The rest of the staff were wonderful and went out of their way to be professional and give great service, but the manager is a different story.

Other things you should know about the property is there are rice fields all around the property and the sound of the frogs and ducks at night may keep you up at night. Also, the property does not have any first-aid equpment should injure yourself. The other annoying thing is that the Wi-fi isn't good there. You can find great wi-fi service in almost every spot you so, but at the Heaven Sayan, you wil have to re-enter the hotel password every 10-15 minutes.

The Villa is Amazing!
Very lovely place to hideaway, full of positive energy and ideal to escape and relax for as many days possible. The Staff will give you a full 100% support for your call. I definitely recommend and will return to this place in the next visit.
Amazing stay in an amazing place.

Nice and luxury hotel that makes you feel special! We were welcomed late in the eveninig as we arrived late. The hosts were nice and available. We loved our villa and pool. Everything was perfect. The romantic diner was stunning!